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Aquatic Aid Plus, LLC

Pool and Spa Service

About us

Aquatic Aid Plus provides professional pool services ranging from Openings/Closings, Maintenance, Repairs, Renovations, and much more! We are a family owned and operated business with over 10 years of residential and commercial pool experience.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Angel D.
05/2020
1.0
pool cleaners
  + -1 more
If I could give it a 0 across, I would. Home advisor hooked me up with this company and they were so professional and great that I used them again to open my pool. They initially closed it. I contacted them WEEKS in advance, to schedule my pool opening, since I know memorial day is such a busy time. I also had a family reunion scheduled for memorial day, which took weeks to coordinate with family members coming from different places. I'd been promising my children for weeks they'd be able to finally use our pool when we got home, since we have been quarantined in new york and were finally coming home. Bryan Trujillo responded and we set an appointment for the 16th of May at 3 pm. Come the day of the appointment, I notice its 5 o clock and I haven't received a call. I reached out to him, and got no answer. I've been calling and emailing non stop for days since then, and no answer as to why he flaked on me. I even told him I needed it no later than that day, because I wouldn't be in town until the 22nd. Now I'm stuck trying to find someone to open my pool last minute, and at this rate, everyone is booked and my pool will not be open in time for my family reunion. He's ruined my holiday, family plans, and I'm beyond upset. This is extremely unprofessional.
Description of Work: Pool opening

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    10977 Baskerville Rd, Reisterstown, MD 21136


    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Aquatic Aid Plus, LLC is currently rated 1 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    No, Aquatic Aid Plus, LLC does not offer free project estimates.
    No, Aquatic Aid Plus, LLC does not offer eco-friendly accreditations.
    No, Aquatic Aid Plus, LLC does not offer a senior discount.
    No, Aquatic Aid Plus, LLC does not offer emergency services.
    No, Aquatic Aid Plus, LLC does not offer warranties.

    Contact information

    10977 Baskerville Rd, Reisterstown, MD 21136


    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM