ANGEL'S POOL SERVICE LLC

They were fantastic! Great communication, prompt and friendly service.

We never heard back about the quote so I called and asked about the pricing. Guy left a message on my phone saying that they had ordered the part and would be in touch as soon as it was in. They did not give a timeframe of when it would be in. I called back a couple of weeks later and left a message asking when we should expect them to come back. They never called back. I called back again a few weeks later and still have not responded or called me back. We have literally been waiting over a month for them and no response. Now, we have to start all over again, which means we've basically lost a season with our pool. Will not use again, they are untrustworthy. Do yourself a favor and call someone else.

This was an absolute terrible experience. Guy Thomas showed up occasionally but mostly his team of high schoolers took care of our pool. We often asked questions about the quality of water and were told that everything was "normal" or as it should be. During our summer with Angel's we had algae in the pool which was a constant from week to week. It often looked cloudy and debris directly after cleaning, it wasn't thorough cleaning week to week. The team would come and clean and it would look as if no one attempted anything to combat the algae. They often had to order things which took weeks if they ever came. Repeated request about something malfunctioning in the pool was met with...."checked and all is good". Multiple times we complained about the service and had to have repeated cleaning with in the same week. Guy was difficult to get in touch with and often we would leave multiple messages and texts about concerns. At the end of the season Guy was unable to close our pool on our requested date because the pool had "algae". This was a problem all summer and was never dealt with appropriately. Now, at the end of the season, he was combatting the problem and delayed our closing. After finally closing the pool a month late, he took our pool filters claiming he was going to treat them at an added cost. We refused this filter treatment, requested our filters be returned and paid him for the contract. I would advise never to use this service. We are with a new company who are professional and our pool looks amazing every week!!! We couldn't be happier that we ditched Angel's pool service.

unknown

They are very good. We were very happy with them. We originally we chose this company because they are local and we hoped he was responsive and he was just that.