Simply Solutions

Technician was timely and professional. He took the time to explain what the problem was and worked diligently to get my refrigerator back up and running. Highly recommend.

On time. Polite. Friendly. Very professional. Transparent about potential costs and issues. TJ was terrific and we would highly recommend him to others for any appliance repairs. I also want to note that I got their call before I had even finished making my request, and we got same day service on time. Could not be happier.

This is a small business and I prefer to support small, local business. I called on December 24 because my washing machine stopped working. TJ, the owner, called me right back and made an appointment to come out. When they arrived, TJ explained everything to us in detail including pricing so there were no surprises. A part needed to be ordered, which with the New Year holiday in the middle of it, did take a few days, not their fault. I got the call on January 2nd that the part was in, and they came out that evening to repair the washing machine. They also thankfully fixed and replaced the dryer hose/vent that was so badly damaged by the company I hired to clean it. TJ and his technician were respectful of our home, our time and our property. They arrived within the time window provided, they cleaned up everything after they were done, nothing was left behind. I will definitely use Simply Service again.

They were extremely professional from beginning to end. We received notification of their impending. arrival. They came, performed a magnificent replacement job on our glass double wall oven door in short order and then bid us a kind farewell. Priceless !!!

Great customer service! Highly recommend!

I have used this company 4 times now in the past 2 years and I am very pleased with the level of service they continue to provide. The techs are knowledgeable and honest the work is always done right the first time, and most important to me was the cost compared to companies I have used in the past. Great company I will continue to use and refer to others!

TJ was very friendly and courteous. He explained things and answered all my questions. I am very happy with the service I received.

Very professional.

I brought a new stove and the technician came the same. Was very efficient and fast.

Service person was on time and very thoural

Very friendly, courteous and thorough! Explained everything and was affordable.

NO

Terrificly quick, efficient, professional, and friendly. we were extremely pleased with the Dryer repair service and will call on them again for our garbage disposal needs!

Ridiculous Service! What a joke! Hired SS to come and repair my KitchenAid Dual Oven. Came out the week before Christmas the first time to assess the repair and figured out that the problem was probably the temperature probe. Young fellow with his own business; very pleasant and professional on the first encounter. Charged $65 for initial visit. Set up an appt for Monday after Christmas btwn 9-11am to repair oven. SS never called to tell me that they had not apparently received the part via carrier and that I would need to reschedule until I called them wondering where they were. SS stated that they would have to call me back when the part was in. One week later, I get a phone call to set up another appt for today between 9-11am. Again, I wait and then get another phone call at 11:00am that they are running late and they will be here in 15 mjn. They show up at 11:45 and then come tell me that they are having trouble finding the part which is somewhere in their junky truck. After searching for a few minutes, he then comes back to tell me that he can't find the part because he had some large appliances possibly covering them up. He then stated he was sorry for being late because he overslept. Excuse after excuse! Buyer Beware! Now calling the 2nd company on my list....SMH! We don't live in a perfect world and a simple phone call to keep me in the loop with the process would probably have made the situation a little less bitter.

Excellent service and affordable. They didn't stop until the problem was identified and solved.

Impressive technical and customer service. I asked simply service to swap two sets of washers and dryers between homes. Both homes had tight hallways and door frames. The work I requested was done quickly and correctly. I look forward to using this company in the future.

TJ was great and my fridge is fixed! Thank you!!!

Very reliable and courteous. Definetly recommend them to all

Order wrong parts misdiagnosed refrigerator still didn't work

Stay with them...leave messages .....they will do the job.

TJ from simply service worked with my unique situation. I had a dishwasher and refrigerator delivery via Direct Buy and needed someone to remove my old dishwasher and install the new one. Although it required two trips (one to uninstall, one to install) on the same day, TJ came through, on time, on both ends. Simply Service will get my business again.

My original technician was not able to make the appointment. Instead of canceling my appointment they recruited one of their other technicians who was off that day. I was really pleased that they made this call since I had to take time off of work to be there for the appointment. TJ was very courteous and walked me through what was wrong with my microwave, basically I would need to spend too much on a part or get a new one.. He also gave me very good advice on the next steps I should take. I would recommend this company to those in need.