Simply Solutions

appliance repair, small appliance repair service, handyman service

About us

Simply Service LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Business highlights

13 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.5104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
3%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.5
Showing 76-100 of 104 reviews

Darleen T.
05/2013
N/A
Very good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Jerry H.
05/2013
N/A
Arrived on time, immediately knew what need to be done to fix our refrigeratior problem, answered all our questions with understandable explanations and very personaable too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kyra V.
05/2013
N/A
TJ with Simply Service was quick, efficient, friendly and knew exactly what our dishwasher needed. It took a few days to order the part but he was back out to our house to install the part when it was convienent for me. I am now listening to the sweet sound of our dishwasher running again. I would recommend Simply Service to all my family and friends! Thanks TJ!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Danielle T.
05/2013
N/A
TJ and his team were great even though they were unable to bring life back to my fridge. Awesome customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

sue s.
04/2013
N/A
I called Home Advisor on 4/15/13 inquiring about getting someone out to our home to fix a dryer. I was put directly on line with Simply Service and spoke to TJ. He came out to the house that afternoon and had to order a part. TJ came back the next evening and put the part in our dryer!! NOW, that is what I call FAST SERVICE!!! TJ is a very polite individual who was very knowledgeable about looking at our dryer and ordering the part we needed!! We cannot thank him and Home Advisor enough for the TOP QUALITY service we received. Again, TJ, our HATS OFF TO YOU and continue with your first rate service. Thank you! Will call again if need

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick M.
04/2013
N/A
Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Long B.
03/2013
N/A
3/20/13: The technician came, inspected and estimated the cost, $150.00 to remove the coins in Kenmore clothes washer. I agreed the cost and service. He spent time to do the work but not fininhed, he promised to come back but he never did. I was asked to pay $65 in advance and I did. 03/21/13 and on, I called, talked, left voice message and got empty result as of today 03/27/13. Conclusion: This technician and company does not have enough professional skill to perform the work. I am hereby request that they should refund me in full so that I can get other company to repair my washer. Please help. Thanks

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Patience H.
03/2013
N/A
I was very pleased with the work. They were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard C.
02/2013
N/A
Simply service was very responsive. The repair man was very polite and professional. The repair was done quickly and correctly.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Brenda T.
12/2012
N/A
The service man came out the same day that I called. Even though he didn't have the part needed for my refrigerator, he went out and purchased it and returned to my home and finished the repair that day. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Dawn J.
12/2012
N/A
TJ was very kind and arrived on time as promised. I expected to have to wait to get the necessary part that was needed but TJ was able to flix my blown convection motor within 30 minutes. Thank you so much for your prompt and professional service. I will definitely use his services again!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Sherry S.
12/2012
N/A
I am very pleased with the quality of service, their professionalism, knowledge about the service provided, and cost of service. Will most definitely refer this company to family, friends, and neighbors looking for the type of services this company provides.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary linda D.
12/2012
N/A
excellent service and the repair is perfect

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tamika B.
11/2012
N/A
These guys were great! Quick, on-time and professional!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Nancy G.
11/2012
N/A
Simply Service was punctual and prompt: ariived at the appointed time and began the task immediately. Simply Service was courteous, professiional, and timely. I already have recommended Simply Service to others, and I will use Simply Service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ellen P.
11/2012
N/A
Ths was an awesome experience. I HIGHLY recommend Simply Service. I went online and put in my request, received a phone call within an hour. Tech came out the next day ON TIME. Explained what was wrong and the exact price. Fixed my oven charged me exactly what was quoted!!! PLEASE use this company, they are new and fabulous!!!!! you will be very happy when you are finished!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Halima Y.
09/2012
N/A
The gentlemen arrived on time, they were very very very polite, and very knowledgeable. They were professional and completed the job in a timely manner! I am very grateful for their services, and I will tell everyone I know about them. They are AWESOME!!!!!! THANK YOU!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$109

Sarah S.
08/2012
N/A
TJ was awesome! He truly went above and beyond! When our part came in, it was a Friday and even though there were no spaces on the schedule until Monday, he said if we were around, he would come. He called throughout the day to update us. Unfortunately his last job went until 7:30 pm that Friday night. But that didn't stop TJ from keeping his word! He showed up that Friday evening at 8 pm in an effort to squeeze us in and spent over an hour working on our dishwasher! Choose simply service if you want reliable, dependable, affordable, top notch service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Anneliese C.
07/2012
N/A
repair was completed quickly and price was reasonable;would definitely use this company again and recommend to others

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$149

David B.
07/2012
N/A
Technician arrived in the window provided and was very polite. He took apart the entire machine to diagnose the problem with my washing machine. He pointed out what exactly was the problem and explained how that part was supposed to operate properly. He informed me of all my options before doing any repairs. I appreciate that he explained that the price for parts and labor wasnt very logical when compared to the price for a new machine. I would definitely refer this company because the look out for the customer and isnt worried about just making a sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Alex S.
06/2012
N/A
Fixed the problem, no issues. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$100

MARINA K.
06/2012
N/A
TJ was very nice to come over to check on my project after hours. I will be working with his company in the future. Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Contact information

8819 Winands Rd, Randallstown, MD 21133


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 12:00 PM

Service Categories

appliance repair,
small appliance repair service,
handyman service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 12:00 PM

Simply Solutions accepts the following forms of payment: CreditCard
No, Simply Solutions does not offer free project estimates.
No, Simply Solutions does not offer eco-friendly accreditations.
No, Simply Solutions does not offer a senior discount.
No, Simply Solutions does not offer emergency services.
No, Simply Solutions does not offer warranties.

Contact information

8819 Winands Rd, Randallstown, MD 21133


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 12:00 PM