Simply Solutions

appliance repair, small appliance repair service, handyman service

About us

Simply Service LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Business highlights

13 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.5104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
3%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.5
Showing 51-75 of 104 reviews

Chris C.
09/2013
4.0
The repair guys were good under stressful circumstances, remaining calm and professional. The office did not communicate with me as well as I would have liked.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
2.5

Yes, I recommend this pro

Kathleen D.
08/2013
2.5
The first scheduled visit ,they didn't come-car trouble. I waited all day. The second day I was scheduled for 3-5, they arrived at 6. They evaluated and said a part had to be ordered and it was too lat to call the office and get it done. I called Mon morning because I hadn't' heard from them. The secretary then said she would order, did not know anything about the need to order a part.. She called back , said the part would arrive Tues, scheduled me for Wed 8-10. We'd came and I got a call at 9:30 saying it was a 2 technician job and they were trying to find a second tech. They came at 5

Rating CategoryRating out of 5
quality
3.5
value
2.5
responsiveness
2.5


Charmaine M.
08/2013
5.0
Very good customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff P.
08/2013
5.0
They were able to provide same day service and they charged less than all of the other estimates I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeremiah W.
08/2013
4.5
The Repairmen were very professional in every respect and I would gladly recommend them to family and friends. I would also hire them again if and when the need arise.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Dan P.
08/2013
5.0
Service repair of gas dryer. Completed quickly. Reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Marie M.
08/2013
1.0
The first time I used the dishwasher after the service call it leaked all over my kitchen floor. I called and left a message on Sat morning around 9 am. It is now Monday night at 10.30 pm and I still have not had a call back. I hesitate to this company install my new dishwasher and they have also lost the job of replacing a valve on my washing machine. which they also quoted for during the service call. I am very disappointed with this service. This is not what I expected through HGTV.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Mark S.
08/2013
4.0
Techs were knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

BerNee F.
08/2013
5.0
Service was SO outstanding and reasonable,, we decided to have TJ and his staff service all of our appliances. Thanks so much!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erica K.
07/2013
5.0
Service was timely and efficient. They were polite, arrived on time (offered to come earlier and called to see if I was available), and finished to job without issue.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Paula M.
07/2013
5.0
They did a great job. I thought the price was a little high for what they fixed on my washing machine, but I'm no repair man. They even came back out on their day off because they didn't have the part at the time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

chris k.
07/2013
4.0
TJ and Todd from Simply Service came to the house. They called me an hour before the appointment time to say they could come earlier. They were friendly and knowledgeable. They gave me pointers and assisted in mending my issues with my Fridge. Definitely going to call Simply Service again if I have issues with my appliances.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Candace W.
07/2013
5.0
Tj and his apprentice was great! They came over the same day of the service call checked out the two appliances that needed repair and was able to get the parts the same day and was back over in the evening to fix them.they did what they said they would do and was great to work with.they were very personable, friendly and professional.hopefully I will not need them anytime soon but if I do I know who to call, simply service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melanie H.
07/2013
5.0
TJ was personable, and completed the work when he said he would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Heidi B.
07/2013
5.0
Exceptional service. The men, TJ and Todd, were very knowledgeable, explained the problem at great length, courteous. I will happily recommend then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice T.
06/2013
5.0
Was prompt and through.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard C.
06/2013
5.0
The technician with Simply Service really knows his stuff when it comes to appliance repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vera D.
06/2013
N/A
Very positive experience. Tech was profession. thorough, and honest. Will recommend this company to everyone I know!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dominic N.
06/2013
N/A
Called late Sunday night about a backed up dishwasher. Got a call back first thing Monday morning for an appointment Monday afternoon. TJ was running behind but kept me updated and came near the end of the window. He identified the problem in 5 minutes, explained it to me, and fixed it in 15 minutes at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

8819 Winands Rd, Randallstown, MD 21133


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 12:00 PM

Service Categories

appliance repair,
small appliance repair service,
handyman service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 12:00 PM

Simply Solutions accepts the following forms of payment: CreditCard
No, Simply Solutions does not offer free project estimates.
No, Simply Solutions does not offer eco-friendly accreditations.
No, Simply Solutions does not offer a senior discount.
No, Simply Solutions does not offer emergency services.
No, Simply Solutions does not offer warranties.

Contact information

8819 Winands Rd, Randallstown, MD 21133


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 12:00 PM