appliance repair, small appliance repair service, handyman service
About us
Simply Service LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
The repair guys were good under stressful circumstances, remaining calm and professional. The office did not communicate with me as well as I would have liked.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
2.5
Yes, I recommend this pro
Kathleen D.
08/2013
2.5
The first scheduled visit ,they didn't come-car trouble. I waited all day. The second day I was scheduled for 3-5, they arrived at 6. They evaluated and said a part had to be ordered and it was too lat to call the office and get it done. I called Mon morning because I hadn't' heard from them. The secretary then said she would order, did not know anything about the need to order a part.. She called back , said the part would arrive Tues, scheduled me for Wed 8-10. We'd came and I got a call at 9:30 saying it was a 2 technician job and they were trying to find a second tech. They came at 5
Rating Category
Rating out of 5
quality
3.5
value
2.5
responsiveness
2.5
Charmaine M.
08/2013
5.0
Very good customer service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeff P.
08/2013
5.0
They were able to provide same day service and they charged less than all of the other estimates I had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeremiah W.
08/2013
4.5
The Repairmen were very professional in every respect and I would gladly recommend them to family and friends. I would also hire them again if and when the need arise.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Dan P.
08/2013
5.0
Service repair of gas dryer. Completed quickly. Reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Marie M.
08/2013
1.0
The first time I used the dishwasher after the service call it leaked all over my kitchen floor. I called and left a message on Sat morning around 9 am. It is now Monday night at 10.30 pm and I still have not had a call back. I hesitate to this company install my new dishwasher and they have also lost the job of replacing a valve on my washing machine. which they also quoted for during the service call. I am very disappointed with this service. This is not what I expected through HGTV.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Mark S.
08/2013
4.0
Techs were knowledgeable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
BerNee F.
08/2013
5.0
Service was SO outstanding and reasonable,, we decided to have TJ and his staff service all of our appliances. Thanks so much!!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Erica K.
07/2013
5.0
Service was timely and efficient. They were polite, arrived on time (offered to come earlier and called to see if I was available), and finished to job without issue.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Paula M.
07/2013
5.0
They did a great job. I thought the price was a little high for what they fixed on my washing machine, but I'm no repair man. They even came back out on their day off because they didn't have the part at the time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
chris k.
07/2013
4.0
TJ and Todd from Simply Service came to the house. They called me an hour before the appointment time to say they could come earlier. They were friendly and knowledgeable. They gave me pointers and assisted in mending my issues with my Fridge. Definitely going to call Simply Service again if I have issues with my appliances.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Candace W.
07/2013
5.0
Tj and his apprentice was great! They came over the same day of the service call checked out the two appliances that needed repair and was able to get the parts the same day and was back over in the evening to fix them.they did what they said they would do and was great to work with.they were very personable, friendly and professional.hopefully I will not need them anytime soon but if I do I know who to call, simply service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melanie H.
07/2013
5.0
TJ was personable, and completed the work when he said he would.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Heidi B.
07/2013
5.0
Exceptional service. The men, TJ and Todd, were very knowledgeable, explained the problem at great length, courteous. I will happily recommend then.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janice T.
06/2013
5.0
Was prompt and through.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard C.
06/2013
5.0
The technician with Simply Service really knows his stuff when it comes to appliance repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vera D.
06/2013
N/A
Very positive experience. Tech was profession. thorough, and honest. Will recommend this company to everyone I know!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dominic N.
06/2013
N/A
Called late Sunday night about a backed up dishwasher. Got a call back first thing Monday morning for an appointment Monday afternoon. TJ was running behind but kept me updated and came near the end of the window. He identified the problem in 5 minutes, explained it to me, and fixed it in 15 minutes at a reasonable price.