About us
Business highlights
13 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
20%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Donald W.
05/2015
heating & air conditioning/hvac
+ -1 moreWe were very disappointed with Diagnostic's service on our heat pump. Customer service, professionalism, and quality of work was extremely poor. We had to spend a considerable amount of money to repair the work done by Diagnostic. They installed the wrong size air handler and a far too small drain line which led to secondary damage to our home in the way of leaks thru walls and ceilings. They neglected to charge the unit with refrigerate. It took the contractor weeks to make this repair during the coldest part of the year. We raised these concerns and the contractor and he refused to correct the problems. It was pretty clear that the contractor was not very knowledgeable or experienced. We DO NOT recommend this contractor.
Description of Work: Very POOR Servicing of heat pump
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,500
Response from Diagnostic Heating & Air Conditioning LLC
Contact information
20 Cinnamon Circle, Randallstown, MD 21133
www.hvaccontractorrandallstown.comService hours
Sunday:
8:00 AM - 12:30 PMMonday:
8:00 AM - 5:30 AMTuesday:
8:00 AM - 5:30 AMWednesday:
8:00 AM - 5:30 AMThursday:
8:00 AM - 5:30 AMFriday:
8:00 AM - 5:30 AMSaturday:
8:30 AM - 3:30 AMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Diagnostic Heating & Air Conditioning LLC is currently rated 1 overall out of 5.
Sunday: 8:00 AM - 12:30 PM
Monday: 8:00 AM - 5:30 AM
Tuesday: 8:00 AM - 5:30 AM
Wednesday: 8:00 AM - 5:30 AM
Thursday: 8:00 AM - 5:30 AM
Friday: 8:00 AM - 5:30 AM
Saturday: 8:30 AM - 3:30 AM
Diagnostic Heating & Air Conditioning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Diagnostic Heating & Air Conditioning LLC does not offer free project estimates.
Yes, Diagnostic Heating & Air Conditioning LLC offers eco-friendly accreditations.
No, Diagnostic Heating & Air Conditioning LLC does not offer a senior discount.
Yes, Diagnostic Heating & Air Conditioning LLC offers emergency services.
Yes, Diagnostic Heating & Air Conditioning LLC offers warranties.
Diagnostic Heating & Air Conditioning LLC offers the following services: We repair heat pump, natural gas furnace, straight air condition systems. We specialize on carrier systems, Lennox systems, goodman systems and Trane system. We also install duct systems ( existing and new constructions.
We do not clean duct.
Contact information
20 Cinnamon Circle, Randallstown, MD 21133
www.hvaccontractorrandallstown.comService hours
Sunday:
8:00 AM - 12:30 PMMonday:
8:00 AM - 5:30 AMTuesday:
8:00 AM - 5:30 AMWednesday:
8:00 AM - 5:30 AMThursday:
8:00 AM - 5:30 AMFriday:
8:00 AM - 5:30 AMSaturday:
8:30 AM - 3:30 AM