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Dave Harrison Appliance Repair LLC

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation

About us

I am sole proprietor. The buck stops here! Payment methods accepted are: cash, check or credit/debit card.

Business highlights

29 years of trusted experience

Services we offer

Appliances - sales & repair.

Services we don't offer

Heating & air conditioning. Water heaters.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 108 reviews

Matthew W.
03/2017
5.0
appliance repair
  + -1 more
Perfectly, he replaced a part that started the compressor, saving my fridge from being replaced!
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kennette M.
01/2017
5.0
appliance repair
  + -1 more
He was okay. He was very good. He was very honest and very forthright. He said it would be better to buy a new one than for him trying to fix it and charge me that will cost me to buy a new washer.
Description of Work: He came, looked at it and said he couldn't fix it. He did an analysis of my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Michael S.
11/2016
2.0
appliance repair
  + -1 more
Despite calling more than once, I did not receive a call back for an appointment. Both the "buck" and the ability to obtain a call back and service appeared to stop somewhere on Mr. Harrison desk.
Description of Work: After a month of negotiating with a home warranty to repair a washing machine, the company I was dealing with told me to use any appliance repair company and get my washer serviced. I called Harrison to make an appointment.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Dave Harrison Appliance Repair LLC
My apologies Mr. [Member Name Removed]. Judging from the date of your review, it appears you may have called at the time I had a major car accident, totally my work van. (11/09/2016) From this date, and for about a week after, I had some issues trying to retrieve voice mails from my phone, which was destroyed during the crash. Should you need assistance in the future, I'd be happy to help. If you've already established a working relationship with another company and wish to continue that relationship, I understand. Once again, you have my sincere apology. Dave Harrison

Nicholas R.
11/2016
5.0
appliance repair
  + -1 more
He advised a DIY remedy before I pay to have him come out
Description of Work: Troubleshoot bottom drawer freezer

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim E.
09/2016
4.0
appliance repair
  + -1 more
Great! Dave was very responsive and fair.
Description of Work: Appliance repair

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Judy S.
07/2016
5.0
appliance repair
  + -1 more
Polite and responsive. Willing to discuss all the repairs that may be necessary in the future
Description of Work: I emailed Dave over the holiday weekend,; he called me first thing once the holiday was over at 7:30 in the morning. We scheduled an appointment and he arrived promptly. We discussed possible causes for the refrigerator leaking and he pulled out the refrigerator without difficulties. It was really nothing wrong with the refrigerator and the leaking was just part of the defrost cycle. The total charge for his visit was $65, which was a reasonable charge for a service call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Gretchen F.
06/2016
5.0
appliance repair
  + -1 more
Got an appt the next day, it took 5 minutes to diagnose, 1 day to get the part (solenoid), Dave installed it the next day, and the washer is back in business. Nice guy, shows up when he says he will, no surprises on the work done or the bill, put things back in place. I would definitely call upon him for other appliance repair work in the future.
Description of Work: Clothes washer had a slow leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Jay G.
01/2016
5.0
appliance repair
  + -1 more
Early Monday morning, my wife asked me to try to start our 8 year-old GE dishwasher. I did try. Wouldn't start. Tried to unplug it, but it was hardwired. Called Sears -they could come out that afternoon from 3-6PM. Sears called later and rescheduled to Friday from 8-12 noon because their repairman was sick. Looked up repairmen in Angies list. Saw the ratings for Dave Harrison and used Angies text messaging to contact him. He replied that afternoon and asked me to: try turning off the power at the electrical panel; leave it off for 15 minutes; and try the washer again. Did and it worked like a charm. Called and thanked him. He was happy that it worked - no charge. Next time I have an appliance problem, he will be the first person I call.
Description of Work: Used Angies list to ask Dave if he could repair my GE washer. He suggested I unplug the washer at the breaker panel, let it set for 15 minutes, and then try to start it again. Followed his directions - worked like a charm.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDITH M.
01/2016
5.0
appliance repair
  + -1 more
I found Dave Harrison on Angie's List and gave him a call. He said he could be at our house the next day between 9 and 10 a.m. His charge to come to the house would be $65 and because we are Angie's List members and this was our first visit, he would give us a discount on his services. Dave arrived a little after 9 a.m. on the next day. He was very professional, courteous, and friendly. He looked over the dishwasher and quickly discovered a short in the power supply to the dishwasher. It had been installed using an incorrectly sized wire nut. The incorrect size allowed unwanted movement in the wires which resulted in overheating. Dave snipped away the old wires and installed a new wire nut. He was here for less than an hour. He explained everything clearly. Overall, it was a very pleasant experience. I would recommend using him to others.
Description of Work: Our Bosch dishwasher wouldn't start. Push Start button. Nothing. Dave looked it over and quickly found and repaired the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Nina L.
01/2016
5.0
appliance repair
  + -1 more
I called Mr. Harrison in the morning, and by 12:30 PM he was at my house for the repair. I liked the fact that I was talking to the owner and not dealing with a large conglomerate. His service was terrific. He told me when he would be there and called before he arrived. He was very courteous and professional. He explained what the problem might be and what his recommendation would be if the repair would be too expensive. His price was very reasonable and the service was great. I will be sure to call him again for any other appliance problem I might have in the future.
Description of Work: My dishwasher was making a loud intermittent grinding noise during variuos phases of the wash cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

thomas F.
11/2015
5.0
appliance repair
  + -1 more
The nicest, most businesslike, competent, upbeat guy. He was the solution to our nightmare - 34 people for dinner on Thanksgiving and a dishwasher that quit working 3 days before that. He was fully booked. Made time to come out Tuesday and see if the washer could be fixed. When it couldn't he agreed to come Wednesday and install one that we were able to have delivered. He actually apologized that he had family responsibilities and wanted to be able to get the work done Wednesday morning. He was terrific.
Description of Work: Diagnosed dishwasher as moribund 2 days before Thanksgiving. Installed new one 1 day before TG.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Galen C.
11/2015
5.0
appliance repair
  + -1 more
Dave was patient and clearly explained the options. Did not try to sell a repair job when it might be better just to replace the old machine. I decided to go with a new machine.
Description of Work: Discussed my problem (washer malfunction). Advised on whether to get it fixed or buy a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike F.
09/2015
5.0
appliance repair
  + -1 more
Went great! Super nice guy.
Description of Work: Fixed my Bosch Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Alison R.
08/2015
5.0
appliance repair
  + -1 more
Dave was friendly, polite, responsive, knowledgeable, and most of all very honest. He provided stop-gap measures for both appliances, but was honest enough to let us know that they are both probably due for replacement versus spending a lot of money on repairs. Don't hesitate to contact this wonderful professional. Will be recommending him to friends and family.
Description of Work: Dave looked at our gas range that has two faulty burners and our washer with a faulty start button

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Michael G.
08/2015
1.0
appliance repair
  + -1 more
Tried twice to schedule an appointment to fix a problem we were having with our oven. Dave cancelled the 1st appointment 10 minutes before he was supposed to show up. We rescheduled for the following week. Our appointment was at 9am. He never showed. I did end up speaking with him 44 minutes later to confirm he forgot my appointment. I cannot attest to his repair skills but his organizational skills are lacking. I am going elsewhere.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro

Response from Dave Harrison Appliance Repair LLC
Thank you for your review, {Member's name}. Unfortunately during these busy times of work, children, and overall daily life, there's a need to prioritize. Don't get me wrong, I'm not implying your appliance issue is not important. However, when my child is sick with almost a 105 degree temperature (as I explained to you during our conversation) I seem to forget most other matters. He is doing better now, as I'm sure you're wondering. I hope that you have resolved your oven issue (the holidays are right around the corner), and may you have a wonderful, meaningful and long-lasting relationship with your new appliance company.

Alia I.
04/2015
5.0
appliance repair
  + -1 more
Our cooktop stopped working at 8 am and I called several providers from Angie's List over the next hour- Dave was the only one who could come on the same day- most were several days long waits. He was thorough, informative and affordable. Unfortunately, while it looks like we will have to replace the cooktop since the replacement parts are likely to be so pricey, I feel that we can trust Dave in his assessment.
Description of Work: Diagnosed a blown out board in our induction cooktop. Will provide estimate for parts and install a new cooktop if necessary

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Manav S.
03/2015
5.0
appliance repair
  + -1 more
quick to reply to call. quick to schedule. work done expediently and well. have used him before and will call him again.
Description of Work: repair loose dryer panel and repair flexible vent tube

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

MARK M.
12/2014
5.0
appliance repair
  + -1 more
I started load of wash on Friday evening. When I returned to laundry room a short time later, I discovered the laundry tub filled with water because I had left the lid up.When I lowered the lid, the wash cycle did not start; likewise, the spin cycle did not run when I switched the machine to spin. After unsuccessfully trying several other things to get the washer to work, I gave up and began to look for a repairman. My first choice was Dave Harrison based on his reviews, and proximity. I called Dave Harrison the following Monday and was forwarded to his voice mail. He returned my call within an hour and scheduled an appointment between 2 and 3 o'clock the next day. On Tuesday, Dave called and informed me he had finished his last job sooner than anticipated and was on his way to my home. He arrived within 30 minutes and quickly diagnosed the problem as a broken lid switch. He replaced the switch with a new one, tested the washer, and cleaned up the worker area. He even cleaned some mess he had not caused. The whole process took about 45 minutes and the washer runs fine now. Dave charged me a flat fee covering parts, labor, service call, etc. Although I had not told him I was an Angie's list member, he asked if I were, and gave me a discount when I said was. I was pleased with Dave's service in all respects - he was polite, courteous, pleasant, professional, and did a great job, I will call him first if I have any appliance problems in the future.
Description of Work: Replaced lid controller in washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Steve B.
12/2014
5.0
appliance repair
  + -1 more
Dave and his team was very professional. He confirmed the problem, ordered the necessary parts and fixed another problem found while completing the repair. The washer was a stackable full-size in a very tight closet area. Great work by the team.
Description of Work: The provider replaced a pump on my front load washer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$419

Susan C T.
11/2014
5.0
appliance repair
  + -1 more
Fabulous. In my message to him, I said that my availability for service was limited. Dave showed up within 20 minutes of calling me back and had the work done in less than 30 minutes. Very professional, clear about the issues and his recommendations, even cleared the accumulated dust out from behind the machine before he pushed it back into place.
Description of Work: Dryer wouldn't heat; replaced thermostats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Donna J.
11/2014
5.0
appliance repair
  + -1 more
Outstanding service all around! I called Dave on a Tue afternoon and he was ready to come out the next day, even though I eventually made an appt on fri for my convenience. Dave called prior to his arrival. When he arrived, he was polite and very friendly. He went straight to work and in no time diagnosed and repaired the dishwasher. The repair was minor but Dave took the time to explain the problem and solution. Additionally, he made a few other adjustments and gave us helpful tips to make the dishwasher run more efficiently. His price was very fair. Dave was extremely honest and professional. I will definitely use him for future repairs.
Description of Work: Fixed dishwasher. No water was entering dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Laurel T.
10/2014
5.0
appliance repair
  + -1 more
A+++. Called at 10am on a Monday, Kenmore washer was repaired by noon. Dave Harrison was very prompt, personable, worked quickly, and had the necessary washer part on his truck. Sears appliance repair (1-800-4MyHome) couldn't get me in before Tuesday OF THE FOLLOWING WEEK. I don't know any family that can be without their washing machine that long.
Description of Work: Repaired washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ANNA B.
09/2014
5.0
appliance repair
  + -1 more
Dave spent time talking to me, showing me that the part in question may be still under warranty, waited while I called GE with this new information, and in general was very proffesional, and at the end refused any compensation for his time. That alone will make him my goto guy.
Description of Work: Dave responded very quickly to my voice mail, and came as promised. He checked out my non-cooling fridge and determined that he could not fix it, since the problem was most likely the sealed cooling system. He did not charge me for the visit. Wow!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHARLOTTE W.
08/2014
5.0
appliance repair
  + -1 more
He was absolutely wonderful! I felt his pricing was very fair and I'd definitely use him again.
Description of Work: He replaced a belt on my Whirlpool dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie S.
06/2014
5.0
appliance repair
  + -1 more
He was on time, friendly and professional!
Description of Work: Fixed the lock on my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Contact information

7204 Maryland Ave., Queenstown, MD 21658


Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation

FAQ

Dave Harrison Appliance Repair LLC is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Dave Harrison Appliance Repair LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Dave Harrison Appliance Repair LLC does not offer free project estimates.
Yes, Dave Harrison Appliance Repair LLC offers eco-friendly accreditations.
No, Dave Harrison Appliance Repair LLC does not offer a senior discount.
No, Dave Harrison Appliance Repair LLC does not offer emergency services.
Yes, Dave Harrison Appliance Repair LLC offers warranties.
Dave Harrison Appliance Repair LLC offers the following services: Appliances - sales & repair.
Heating & air conditioning. Water heaters.

Contact information

7204 Maryland Ave., Queenstown, MD 21658


Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM