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Superior Fireplace & Garage Door Inc

Fireplaces, Garage Doors, Gas Logs,

About us

Superior Fireplace and Garage Door, Inc is a family owned and operated company servicing Southern Maryland, and most parts of Anne Arundel and Prince Georges County. With over 10 years of experience, we pride ourselves on quality, professionalism, and competitive prices. We do all of our own installations and have special loyalty programs for all of our customers. Contact us to learn more!

Business highlights

14 years of trusted experience

Services we offer

Sales and Service of Gas, Pellet, and Wood Burning units, which include inserts, fireplaces, and stoves. We can also help with your fireplace surround needs, such as marble, mantles, or veneer stone. Superior prides itself on completing all of it's own installations of the different fuel types. Please see our website to find out more about the great brands we carry!

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-15 of 15 reviews

Ann M.
09/2017
5.0
fireplaces
  + -1 more
Kurt at Superior identified options for me that would fit the space I had--a six foot wide fireplace opening--and also coordinated with the propane company on the installation of the lines, inspections, and everything else I was unfamiliar with. I started the process in the fall and everything was done by Christmas, and that included preliminary bids, a visit by Kurt to make sure everything would fit and determine all of the specs, final bids, ordering the parts, rough install, local inspections, and then final install. I ended up with a beautiful fireplace with a granite surround and a custom mantle and I can't wait for cold weather to arrive so I can start using it again! I also use Superior for annual cleaning and servicing to keep it in tiptop condition.
Description of Work: I wanted to get a gas insert or gas fireplace for my huge woodburning brick fireplace plus a mantle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Paul M.
08/2016
5.0
fireplaces
  + -1 more
We have now used Superior twice for maintenace and repair work on our gas fireplace and pellet stove. In both jobs they not only fixed the problem(s), but they made our older fireplace inserts look and operate like new. The work was done on time and according to a detailed written estimate. The estimates detailed out all of the parts and labor costs. The pellet stove is almost 20 years old, so Curt provided 2 detailed estimates - one to repair and one to replace - so we could make an informed decision. The office called in advance to schedule the work and the technicians arrived at the scheduled time. The technicians kept the work area very clean. We have been so impressed that we are having them come back again to repair a noisy garage door.
Description of Work: Maintenance and repair of a Pellet stove insert. Cleaning, liner installation, and blower replacement on a 20 year old Quadra Fire pellet stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Elizabeth R.
06/2016
5.0
fireplaces
  + -1 more
From the time we walked into the Superior Fireplace and Garage Door showroom until the work was finished, we knew that this family run business was going to be a good experience to deal with and one that we could count on for quality work. One might wonder how we could know that even before contracting with them. Firstly, our initial contact was with Ashley - one of the three owners at Superior. She answered all of our questions without hesitation and created a business bond with us. Within several days we had an estimate in hand for the work and that estimate was several thousand dollars below the competition. Even though we had been informed prior to signing the contract with Superior that the work might not be able to be started for several months due to their scheduling backlog, we were able to secure a date in January for installation. When that day arrived, Kurt - one of the three owners - and his assistant arrived on time and immediately began to work. As far as I could tell, the removal and installation went without incident and by mid-afternoon, the job was being wrapped-up. At this point, Kurt took the time to explain how the fireplace worked, how the remote worked and the things to do and those things not to do. He was extremely patient with me as I tried over and over to work the control and he did not leave the house until I was comfortable with this issue. At approximately 4pm, both Kurt and his assistant were ready to leave. They had removed all of the disposables and vacuumed up the carpeting around the fireplace. I was very pleased with the work and how the fireplace looked. We still had ahead of us the installation of the ledgestone which was a bit delayed due to my late selection and the ordering of same. When it arrived, a date for installation was set-up. It should be noted that this masonry job was sub-contracted out by Superior Fireplace and Garage Door to a person they were familiar with and had used many times. Unfortunately, while we had several issues with this gentleman that Superior was aware of and dealt with, the length of time that it took from start to finish was more than we had been told it would take. I was also left with needing to clean-up after each time he was at our home. However, the end product came out looking wonderful. The masonry itself was a good job and we are very pleased with the entire look of the fireplace and ledgestone. After deciding that the fireplace now needed a shelf to finish off the look of it, I shopped around and found a vendor who sold antique fireplace shelves. Once ordered, delivered and installed (by us), Kurt and Dane - the third owner - came back to correct any existing problems and/or concerns and to put mortar between the ledgewood and the shelf; as there was a space due to both the rock and the shelf not aligning together. They also checked the workings of the fireplace and finished the siding work around the venting as it had previously been too cold to cut and replace siding. All in all, the fireplace works extremely well and can heat our entire house during very cold days. The ledgewood is an added bonus to the aesthetics of the family room. We have had numerous comments regarding how wonderful the entire room now looks due to this change. And, we are very pleased with the work done by this company and highly recommend Superior Fireplace and Garage Door.
Description of Work: The provider removed a non-working gas fireplace and replaced it with a direct vent gas fireplace. This included the gas flex connector, the LED illuminated embers, the multi-function remote control, a 4-piece refractory, ceramic glass, battery backup, 7-piece fiber logs, a variable speed blower and junction box. This also included removal and disposal of old fireplace and parts. Additionally, the cost included the labor for venting the fireplace out of the wall and repairing all necessary outside siding at the venting point. The work continued with the installation of StoneCraft ledgestone around the gas fireplace and a StoneCraft Hearth Pad. Following our purchase of a mantle shelf from a different vendor, Superior returned to fill-in those places where the mortar did not butt-up with the mantle. They also resolved any problems or concerns that I had with the workings of the gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Dan K.
04/2016
3.0
garage doors, fireplaces
  + 0 more
I order garage doors through Lowes. Now I knew that there was a third party installer, and while the installation was OK. The biggest complaint is with the scheduling/office people. Very unprofessional. Always called outside the 48 hour window. Always blamed someone else, Lowes, Amarr, even us for not being able to return/schedule work timely. We had a problem with the opener two days after installation. They came out to try and fix it and couldn't. The installer explained that we had to call Lowes. We did. After waiting 2 months for a replacement opener, two weeks of which were waiting for superior to schedule the service, the scheduler (when informed it was a new opener not just a part) said to me: "They didn't pay us for that. Amarr only paid us to replace the part.I have to reschedule" When I mentioned that we followed their procedures. She got mad at me. Lowes called me back and said that the installer was not going to install the part and that they needed to find someone else. As I said on the phone, customer service is not there strong suit.
Description of Work: Installed two garage doors and two openers as a third party installer through Lowes

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,700

Deborah V.
06/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Maintenance and cleaning of glass, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Roberto C.
03/2015
5.0
garage doors, fireplaces, gas logs
  + 1 more
unknown
Description of Work: They inspected and adjusted my gas fireplace. We never had that done since we moved in. they repaired a problem with the garage door cable that kept getting tangled. The repairman was very good and kept me informed of what he was doing and the issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Maelee B.
12/2014
5.0
fireplaces
  + -1 more
unknown
Description of Work: We bought a pellet stove from Superior. They installed it quickly and professionally. Great guys and we will be calling them to install a garage door opener for us soon!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Bruce H.
10/2014
5.0
fireplaces
  + -1 more
They were on time and quick to finish the job.
Description of Work: Installed a new Harman 52I pellet stove insert.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,599

Archie T.
09/2014
5.0
fireplaces
  + -1 more
Kurt Evers (one of the owners) initially came out to evaluate the major cold air problem coming through the fireplace. He offered two solutions at a reasonable price to solve the problem with additional insulation. He was sure that the original construction (2006) did not provide sufficient insulation above the fireplace. We asked if there were now more efficient and more attractive fireplaces on the market and he invited us to his showroom in Prince Frederick to see the range of options now available. The showroom was impressive and we learned a great deal about options and costs. We ended up selecting a new unit which Kurt and Robert installed two weeks later. The front office was efficient and accurate with the scheduling and Kurt was very responsive to additional questions we had prior to installation. On installation day Kurt and Robert arrived on time, were very professional, and paid great attention to detail. The hardwood floors around the fireplace were protected, the stone around the fireplace was not even scratched, and the area above and around the fireplace is now insulated better than the rest of the house. Kurt even made sure we turned off our computers before he interrupted the power to disconnect the old fireplace. He replaced the siding on the outside perfectly, and instructed us in the use of the remote control and what settings were best in different weather conditions. And last but not least, cleaned up the work area just fine. I highly recommend Superior Fireplace.
Description of Work: Removed old fireplace from the outside without damaging any interior stone of the mantle. Insulated the previously un-insulated chase above the fireplace with spray foam and R13 to eliminate major cold draft from fireplace. Installed new energy efficient, thermostat-controlled fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Edward V.
03/2014
5.0
fireplaces
  + -1 more
It has been working fine ever since.
Description of Work: When they got here the unit worked, but they did take time to check everything out and deem it OK to use.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Carolyn W.
11/2013
4.0
garage doors, fireplaces
  + 0 more
My experience went very well. The staff professional and friendly while visiting. The pricing was reasonable for the quality of service. I would recommend this company to others.
Description of Work: They came do our fireplace and install the garage door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francis B.
10/2013
4.0
chimney repair
  + -1 more
Great. Now just need some heavy rain to make sure the leak is gone.
Description of Work: Replaced flashing and collar on chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$350

Kevin R.
02/2013
5.0
fireplaces
  + -1 more
Initially went to their new showroom in Pirnce Frederick. Met with Ashley, Company President and primary sales person. Ashley was very friendly, helpful, knowledgable and honest. We talked for quite a while about pellet stove inserts and their installation. Curt was very prompt about coming out and doing their site estimate/inspection. The crew for installation was very prompt, efficient, polite and conscientious about not damaging wood floors or anything else. They were very helpful. Overall, all the folks at Superior are very friendly, courteous and knowledgable. I would not hesitate to recommend them to anyone.
Description of Work: Purchase new pellet stove insert Remove existing wood burning insert (they would've disposed of also) Inspect and clean chimney prior to installation Install liner in chimney Install new caps on chimney and fabricate cover to close off unused stack Offered a free ton of pellets with purchase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Joanne C.
12/2012
5.0
fireplaces
  + -1 more
They did an excellent job and friendly people.
Description of Work: Originally contacted this company to come check out a wood insert that came with the house when we purchased it back in April 2012. Have not been able to use it as it kept smoking us out. When they came to inspect the wood insert, it was noted that it was illegal....as there was no piping going up the chimney, it hung over the brick work and the tiling around the the insert did not meet code. My husband and I went to their store and picked out a new insert. We asked if it could be installed before Thanksgiving and they gave their word. The parts needed to be ordered and the insert was installed the Monday before Thanksgiving as promised. The two guys did a great job installing the insert and have had no issues since the install.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

SHARI W.
10/2011
5.0
fireplaces
  + -1 more
Superior was reliable, thorough and paid great attention to detail. The project was on-time, under the estimated cost and professionally completed. Superior was a pleasure to do business with.
Description of Work: Removed existing wood burning fireplace and installed new gas burning fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

    Contact information

    5246 Cutter Court Suite 100, Prince Frederick, MD 20678

    www.superiorfireplaceandgaragedoor.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:30 AM - 4:30 PM
    Tuesday:
    9:30 AM - 4:30 PM
    Wednesday:
    9:30 AM - 4:30 PM
    Thursday:
    9:30 AM - 4:30 PM
    Friday:
    9:30 AM - 4:30 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces,
    Garage Doors,
    Gas Logs,
    Chimney Repair,
    Masonry,
    Chimney Sweep

    FAQ

    Superior Fireplace & Garage Door Inc is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 9:30 AM - 4:30 PM

    Tuesday: 9:30 AM - 4:30 PM

    Wednesday: 9:30 AM - 4:30 PM

    Thursday: 9:30 AM - 4:30 PM

    Friday: 9:30 AM - 4:30 PM

    Saturday: 10:00 AM - 3:00 PM

    Superior Fireplace & Garage Door Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Superior Fireplace & Garage Door Inc does not offer free project estimates.
    Yes, Superior Fireplace & Garage Door Inc offers eco-friendly accreditations.
    No, Superior Fireplace & Garage Door Inc does not offer a senior discount.
    No, Superior Fireplace & Garage Door Inc does not offer emergency services.
    Yes, Superior Fireplace & Garage Door Inc offers warranties.
    Superior Fireplace & Garage Door Inc offers the following services: Sales and Service of Gas, Pellet, and Wood Burning units, which include inserts, fireplaces, and stoves. We can also help with your fireplace surround needs, such as marble, mantles, or veneer stone. Superior prides itself on completing all of it's own installations of the different fuel types. Please see our website to find out more about the great brands we carry!

    Contact information

    5246 Cutter Court Suite 100, Prince Frederick, MD 20678

    www.superiorfireplaceandgaragedoor.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:30 AM - 4:30 PM
    Tuesday:
    9:30 AM - 4:30 PM
    Wednesday:
    9:30 AM - 4:30 PM
    Thursday:
    9:30 AM - 4:30 PM
    Friday:
    9:30 AM - 4:30 PM
    Saturday:
    10:00 AM - 3:00 PM