About us
Business highlights
37 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
3.87 Reviews
Showing 1-7 of 7 reviews
Kyle R.
11/2015
pool cleaners
 + -1 moreunknown
Description of Work: They were supposed to repair pool pump plumbing and did not call or show up at all. On the day of repair I called them to see where they were and they said "I stopped by yesterday and it is something we can not fix for you". When I asked why he gave me the run around about how it was very muddy on a concrete floor and how tiles in the pool were missing and concrete deck around pool had cracks, which had absolutely nothing to do with plumbing repair and new pump install. Very unprofessional and to be honest, lazy. I mean what kind of pool company does not work around mud every now and then. And we are not talking about alot of mud either just a little mud on the ground.
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Kim C.
04/2015
pool cleaners
 + -1 moreBy mistake, the provider installed a new filtration system at our house. It was intended for our neighbor and the instructions clearly said last house on the left. The filter was of lower quality than our existing filter. We immediately tried to contact the owner to inform him of the mistake. Instead, we were only able to speak to the receptionist. She laughed and tried to sell us on the benefits of the filter they installed. A few days later, without speaking to us, they came to our house, took out the one they installed by mistake, and put our filter back in. Unfortunately, the filter is not in nearly the same condition it was in before they removed. Naturally, if something is being removed for disposal, there is no need to handle it with care. I called and spoke to the owner and he, without seeing it, said it was fine and they even installed a new pressure gauge, which they did not do. I asked if he could come to my house in the evening to meet with me and look at the filter. He said no. Instead, he came to my house for the third time without my permission, while nobody was home, and this time after I informed him that I wanted to be there when/if he came back. His only willingness to remedy the situation was to give us a bucket of chlorine, saying "a bucket of shock goes a long way."
Description of Work: By mistake, the provider installed a new filtration system at our house. It was intended for our neighbor and the instructions clearly said last house on the left.
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Yes, I recommend this pro
Julie O.
08/2014
pool cleaners
 + -1 moreunknown
Description of Work: Fixed what a pool guy that was cheaper could not. Watch out for some of those guys in unmarked trucks.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$75
Laura F.
07/2012
pool cleaners
 + -1 moreExcellent Company. Efficient, courteous, friendly, professional. Always there when promised. The owner made sure that I was 100% satisfied with the work.
Description of Work: Renovation of Swimming Pool, new coping, tiles, marbelite, replace skimmer.
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Yes, I recommend this pro
$12,000
Response from Scott's pools and Waterworld, llc
Mark S.
07/2012
pool cleaners
 + -1 moreThe company is responsive, and I would recommend them.
Description of Work: They serviced my pool's heat pump.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$600
Response from Scott's pools and Waterworld, llc
Karen C.
12/2010
pool cleaners
 + -1 moreI tried for weeks to get someone from Scott's to repair my outdoor spa. Too many promises of "we'll get out there in a couple days", which didn't materialize. I understand that their spa guy had a medical issue in the middle of this multi week ordeal, however they lacked the professional courtesy to call with a realistic date for service. This went on for most of the month of November, and I was very concerned about getting frozen lines in my non-functioning outdoor spa. It was almost December, and I was tired of the run around so I called another service (who arrived the next day)
Description of Work: Type of Service... "lip service".
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Response from Scott's pools and Waterworld, llc
SHARON B.
06/2005
pool cleaners
 + -1 moreI WOULD RECOMMEND SCOTT'S TO ANYONE IN THE AREA. THEY ARE FRIENDLY AND WILLING TO OFFER ADVISE FREE OF CHARGE. I HAVE CALLED THEM MANY TIMES JUST TO ASK QUESTIONS. THEY ARE WONDERFUL TO WORK WITH.
Description of Work: SCOTT'S IS A FAMILY RUN POOL SERVICE. THEY COME TO YOUR HOME AND TEST YOUR POOL WATER. THERE IS NEVER A CHARGE UNLESS CHEMICALS ARE REQUIRED. THEY COME PROMPTLY.
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Yes, I recommend this pro
$35
Contact information
1030 C Prince Frederick Blvd ., Prince Frederick, MD 20678
www.scottspools.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:30 PMTuesday:
8:00 AM - 5:30 PMWednesday:
8:00 AM - 5:30 PMThursday:
8:00 AM - 5:30 PMFriday:
8:00 AM - 5:30 PMSaturday:
9:00 AM - 2:00 AMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation,
Deck Maintenance
FAQ
Scott's pools and Waterworld, llc is currently rated 3.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 2:00 AM
Scott's pools and Waterworld, llc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Scott's pools and Waterworld, llc offers free project estimates.
No, Scott's pools and Waterworld, llc does not offer eco-friendly accreditations.
No, Scott's pools and Waterworld, llc does not offer a senior discount.
Yes, Scott's pools and Waterworld, llc offers emergency services.
No, Scott's pools and Waterworld, llc does not offer warranties.
Scott's pools and Waterworld, llc offers the following services: We offer All types of Swimming pool and Spa Service to Include Pump, filter, Heater automatic cleaner repairs, installations and replacements. We are proud to be the creator of our very popular at your pool side water testing and adjustments ! We specialize in In-Ground Vinyl Liner Replacements. We also a fully stocked retail store full of needed chemicals, accessories and needed parts for the do it yourselfer. the owner Scott regularly goes out on service calls personaly.
to better serve are customers we are concentrating on Pool and spa Service, so at this time we are no longer building pools.
Contact information
1030 C Prince Frederick Blvd ., Prince Frederick, MD 20678
www.scottspools.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:30 PMTuesday:
8:00 AM - 5:30 PMWednesday:
8:00 AM - 5:30 PMThursday:
8:00 AM - 5:30 PMFriday:
8:00 AM - 5:30 PMSaturday:
9:00 AM - 2:00 AM