Universal Electronics, Inc.

4.6(
80
)

home theater designer, television repair

About us

Thank you for considering Universal Electronics, Inc. We have been proudly serving Montgomery County since 19xx. We are experts on home audio/visual projects. We look forward to working with you to make hour home sound/visual system the best possible. We can do installs and repairs both. Please give us a call. --Attention to Customer-- As much as we would love to help, we are unable to assist with repairs of broken television or television screens! This includes Computer Monitors. We apologize for the inconvenience.

Business highlights

37 years of trusted experience

Amenities

Free Estimates
Yes

Accepted payment methods

CreditCard

Reviews

4.680 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
13%
3
1%
2
0%
1
4%
Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.6
Write a review
Showing 1-25 of 80 reviews
Kerry M.
06/2022
4.0
Quickly available. Maintained ongoing communication. Reliable & cost effective!
Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
$150
Barbara R.
11/2021
5.0
I highly recommend this company for TV repair. I contacted them Friday evening when the picture on my TV went out. They came to my house Saturday morning, diagnosed the problem very quickly (burned out LED bulbs) and gave me a very reasonable quote. They even offered to get me a loaner TV if I needed it. I had my TV back in four days, good as new. I will definitely go back to them for any TV repairs in the future.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$210
David F.
11/2020
5.0
Very knowledgeable technician.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Radwan S. I.
09/2020
5.0
The TV technician Ali was so patient , diligent and performed his work with honest and professional way. He changed the electronic chip for my 65 inch Mitsubishi DLP and did not leave the scene till he made our TV worked as before . I will highly recommend this company to anyone experiences the need to repair TVs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Andrew C.
06/2020
5.0
Great job! Very knowledgeable.
Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara M.
06/2020
5.0
Quick response. Came out the same day I called and fixed the problem. Highly recommended! There was one problem not initially detected. In the process of reconnecting TV and cable box, the volume settings were changed. Now, although the volume setting reads 100%, it is not loud enough, and I can not figure out how to override the setting to increase the volume. I wish I had noticed this while the technician was still here.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
A.K. Sharma S.
05/2020
5.0
GREAT TECH VERY RELIABLE. VERY GOOD WORK
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$185
Ulysses J.
03/2020
5.0
Very patient service person who gave his attention to the task at hand. Exceptional service. Would recommend to all who need his service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Theresa H.
03/2020
5.0
I made my request on a Sunday. I was called back almost immediately and the problem was fixed by noon Monday.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$195
Miriam S.
02/2020
4.5
We were very satisfied with our tv repair.
Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Ken B.
11/2019
5.0
On time. Called back immediately. Did a great job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Promise O.
10/2019
5.0
was very professional and right on time.Will use him again.
Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gerald G.
07/2019
3.0
Home advisor took my issue really seriously but at the end Universal Inc resolved my issue by Ali. Thank you
Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Malcolm H.
06/2019
5.0
Service tech Ali did an outstanding job very professional and very courteous would definitely hire him again if I ever had any future problems you won t be sorry if you call this technician. 👍👍👍
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brian H.
05/2019
5.0
Very quick response - discussed the issue same day, and it was fixed the next day (Saturday). Technician kept me well informed on arrival time. Courteous and professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marc W.
03/2019
5.0
Excellent customer service!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
DAVID H.
02/2019
5.0
Ali came to my house and evaluated my device, giving me good advice as to how to proceed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$45
William V.
01/2019
5.0
Very good service.
Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Philip S.
01/2019
5.0
Very responsive and prompt..
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Robert W.
01/2019
5.0
Same day service. Parts on hand. 75 inch Mitsubishi was fixed, in 20 minutes. Picture tube replacement
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Jonathan W.
12/2018
5.0
Very prompt. In fact, I called at 8:30am and a representative of the company arrived just three hours later.He did a superb job!! I would definitely recommend the company to others!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul S.
10/2018
5.0
They were quick to respond and knew what they were doing. They offered a very fair price.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro

Contact information

10600 MacArthur Boulevard, Potomac, MD 20854

universalelectronicsine.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

home theater designer,
television repair

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Universal Electronics, Inc. accepts the following forms of payment: CreditCard
Yes, Universal Electronics, Inc. offers free project estimates.
No, Universal Electronics, Inc. does not offer eco-friendly accreditations.
No, Universal Electronics, Inc. does not offer a senior discount.
No, Universal Electronics, Inc. does not offer emergency services.
No, Universal Electronics, Inc. does not offer warranties.

Contact information

10600 MacArthur Boulevard, Potomac, MD 20854

universalelectronicsine.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed