Universal Electronics, Inc.

home theater designer, television repair

About us

Thank you for considering Universal Electronics, Inc. We have been proudly serving Montgomery County since 19xx. We are experts on home audio/visual projects. We look forward to working with you to make hour home sound/visual system the best possible. We can do installs and repairs both. Please give us a call. --Attention to Customer-- As much as we would love to help, we are unable to assist with repairs of broken television or television screens! This includes Computer Monitors. We apologize for the inconvenience.

Business highlights

37 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.680 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
13%
3
1%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.6
Showing 26-50 of 80 reviews

Ralph B.
09/2018
5.0
Excellent service. Difficult to find a technician who can repair a 20 + year old large screen TV. Very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Gene T.
09/2018
5.0
Waiting for project's finality, Replacement part needed on order expected soon! To update the review, the part arrived~ Immediately notified by return call and subsequent replacement was implemented! Universal Electronics is highly recommended. A five star review goes out to them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Festus U.
08/2018
4.0
The work was not done. Need parts.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

V K.
07/2018
5.0
Very responsive, got right to work, knowledgeable, and a very nice man. Fair price and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andre B.
07/2018
5.0
I was contacted the same day I contacted Home Advisor by Ali. He came out the next day at the scheduled time, diagnosed the problem and repaired the TV within the time promised. Very polite and courteous. Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marguerite M.
07/2018
5.0
Great Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pearl H.
06/2018
5.0
The company is very professional and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$45

Duncan M.
05/2018
5.0
Everything worked out just fine. They were very quick to reply it was immediate, he was out the next morning and was on it when he said he would be and he worked really quick and it was done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Muhamed D.
04/2018
3.5
.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Jonathan M.
04/2018
5.0
He was fast and did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marjorie R.
04/2018
5.0
He came and identified my TV problem. Order the part and in a couple days returned and TV is up and running with a warranty. Very pleased with the overall job. Very courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice P.
04/2018
5.0
He appeared he knew what he was doing just walking through the door. Nice customer service manners.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$65

Maria H.
01/2018
5.0
Responded quickly and knew how to fix the problem with an older model TV right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

John M.
10/2017
4.0
They came very quickly to correct my TV problem

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$150

David H.
12/2016
5.0
Arrived on time. Knew what he was doing. Fixed two different television problems. Polite person. Kept everything clean. An older high definition, but not flat screen television that would not turn on, now works. He had to take it apart and solder parts to fix it. On other TV system, bass that was rumbling is now working properly without extraneous noises. Able to diagnose problems and capable of fixing them. Thank you very much!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Tim K.
06/2016
5.0
The repairman was knowledgeable about the manufacturer and my specific model. Diagnosis was thorough though the initial fix was unsuccessful. The board installed was removed and there was no cost for that effort. He knew immediately what the problem had to be, ordered the new board and installed it as soon as it was received. The 65" TV has worked perfectly since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Elhan Y.
03/2016
5.0
Ali came and diagnosed problem and inspected the TV. After resting cables and plugging back it worked in few minutes. He just charged for visit and inspection, total $45 ... very good. I liked him as he is a honest man and don't try to fool or unfairly charge for his repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$45

Jack M.
02/2016
4.0
Ali was a pleasure and he did what nobody else could.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

10600 MacArthur Boulevard, Potomac, MD 20854

universalelectronicsine.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

home theater designer,
television repair

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Universal Electronics, Inc. accepts the following forms of payment: CreditCard
Yes, Universal Electronics, Inc. offers free project estimates.
No, Universal Electronics, Inc. does not offer eco-friendly accreditations.
No, Universal Electronics, Inc. does not offer a senior discount.
No, Universal Electronics, Inc. does not offer emergency services.
No, Universal Electronics, Inc. does not offer warranties.

Contact information

10600 MacArthur Boulevard, Potomac, MD 20854

universalelectronicsine.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed