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Potomac Security Systems

Home Security Systems, Home Automation

About us

We are a small, family owned business, now in our 28th year.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial security systems.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.037 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 26-37 of 37 reviews

Richard H.
06/2016
5.0
home security systems
  + -1 more
unknown
Description of Work: Called to clarify some functions of the alarm system.

Rating CategoryRating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith M.
04/2016
5.0
home security systems
  + -1 more
unknown
Description of Work: Installed a security system. They were prompt, courteous, fast, and informative.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane V.
12/2015
5.0
home automation, home security systems
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$76

JULIA G.
02/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: The owner, Jeff, showed up on time. Very personable & professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200.9

Samuel T.
09/2014
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Scott H.
05/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: Jeff Young, the owner of Potomac Security, is someone that you can trust for good advice, prompt and reliable service and top quality security equipment. On the rare occasion that something has gone wrong Jeff has rectified the matter almost immediately and except for a few pieces of very old legacy equipment it has been at no cost. His monitoring service is absolutely unbelievably great. We have had a fair share of "false alarms" but the one time it was the real thing they were right on top of it. They kept their cool and talked with my daughter (who was in the house when the intruder broke in) and had a colleague call me at the same time. | |I can give Potomac Security my highest recommendation with absolutely no reservation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne M.
04/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: The owner of the company and his son installed our system when the house was built by previous owner. When we moved in, they came out to the house on a weekend, went over the details of the system, answered questions and helped us understand how to work it. Since then, we have had no problems - other than ones we created accidentally! - but they have been WONDERFUL to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lisa G.
01/2014
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TOM W.
09/2007
5.0
home security systems
  + -1 more
I am very pleased with the alarm system this company installed for me. I think they did a really good job and they did it in no time. I would gladly recommend them because of how good they are at what they do.
Description of Work: I had this company install an alarm system in home. The job took half a day only.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jeanne B.
08/2007
5.0
home security systems
  + -1 more
This went very well. Mr. Young provided the estimate, did all of the work himself, and finished quickly. He also remotely made some follow up changes to the system right after the visit. He also threw in two wireless key pads on-site. I felt he was trying to find what would work best for our needs and not what would cost the most. He also trained us on the system when he was done. It was really a pleasure working with him.
Description of Work: Mr. Young of Potomac Security Systems came by my house at a convenient time; discussed my specific needs; and gave me an estimate for a home security system that balanced cost and security. He then came back and installed the system and trained me on how it worked. He also set up the service with the monitoring company and registered with the local police.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

TOM W.
01/2007
5.0
home security systems
  + -1 more
Installation was very smooth. One person (Jeff, the owner) did all the work. He arrived on time, had all necessary components with him (we had discussed our needs in a phone call with his partner/wife beforehand), and she remotely programmed the system, and Jeff then verified all actions with the monitoring service. The cost was less than I expected. As an engineer with considerable experience in this technology, I was impressed with Jeff's explanations of how things worked and his selection of components. The final price was less than the original estimate. References were provided in advance.
Description of Work: They installed a multi-sensor home security and alarm system in one day, providing all tests and a very nice training session on the use and controls of the system. We particularly appreciated Jeff's timely response and his orientation to our particular situation, including the use of wireless sensors because they was a lower net cost to the customer and much less impact to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

BRUCE R.
10/2006
5.0
home security systems
  + -1 more
Jeff Young, the owner/operator of this company is one of the best people I've ever dealt with in any service company. He is honest, dependable, knowledgeable, fair, hard working, and overall just a nice guy. He installed my security system six years ago and has monitored and maintained it since then. He is extremely responsive and his follow up is outstanding. His prices for installation were the lowest I found for the type of system I wanted, and his maintenance contract is very reasonably priced. Whenever I've had a problem, he responds quickly and always solves the problem. I have recommended him to many friends, and they are all delighted with his work. I rate him an A+++++.
Description of Work: Potomac Security provides an annual contract covering monitoring service for my security system and also maintenance coverage for my alarm devices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$384
    • 1
    • 2(current)

Contact information

9821 Kendale Rd, Potomac, MD 20854

http://potomacalarms.com

Service hours

Sunday:
1:00 PM - 9:30 PM
Monday:
6:30 AM - 9:30 PM
Tuesday:
6:30 AM - 9:30 PM
Wednesday:
6:30 AM - 9:30 PM
Thursday:
6:30 AM - 9:30 PM
Friday:
6:30 AM - 9:30 PM
Saturday:
6:30 AM - 9:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation

FAQ

Potomac Security Systems is currently rated 5 overall out of 5.

Sunday: 1:00 PM - 9:30 PM

Monday: 6:30 AM - 9:30 PM

Tuesday: 6:30 AM - 9:30 PM

Wednesday: 6:30 AM - 9:30 PM

Thursday: 6:30 AM - 9:30 PM

Friday: 6:30 AM - 9:30 PM

Saturday: 6:30 AM - 9:30 PM

Potomac Security Systems accepts the following forms of payment: Check
Yes, Potomac Security Systems offers free project estimates.
Yes, Potomac Security Systems offers eco-friendly accreditations.
No, Potomac Security Systems does not offer a senior discount.
Yes, Potomac Security Systems offers emergency services.
Yes, Potomac Security Systems offers warranties.
Potomac Security Systems offers the following services: Residential & commercial security systems.
Ask for details.

Contact information

9821 Kendale Rd, Potomac, MD 20854

http://potomacalarms.com

Service hours

Sunday:
1:00 PM - 9:30 PM
Monday:
6:30 AM - 9:30 PM
Tuesday:
6:30 AM - 9:30 PM
Wednesday:
6:30 AM - 9:30 PM
Thursday:
6:30 AM - 9:30 PM
Friday:
6:30 AM - 9:30 PM
Saturday:
6:30 AM - 9:30 PM