Hallmark Windows & Siding Inc

Company arrived to provide the estimate very promptly and was very friendly and helpful in explaining my options, pricing choices, etc. I wanted to have my fasica boards capped with vinyl wrapping to match my newly installed windows and also to have the wooden frames of the basement windows wrapped as well. Price they gave me seemed fair and, while I did not get other estimates, it was only a bit more than what I had been quoted to paint the same (which would have had to be redone every so often -- the wrapping is permanent) -- so seemed a reasonable quote. They promised installation within the week, and my only problem with them was that that didn't happen (it was a week I was off of work and so I was hoping to have the work done at time when I wouldn't have to take time off to be there). I called once late that week to check on the scheduling and was told someone would call me back. I received the callback two weeks later (when I was out of town) to advise that installation would happen the next day. I came home to a job completed. It was done well and to specifications and luckily nothing was wrong with it. So, overall very happy with the job, but if you have something complicated being done or want/need to be there to supervise, maybe ask some more questions about timing and scheduling.... I will do so if I need to use them again.

Overall, I'm quite pleased. There was a bit of a delay between signing the contract and having the work done, but the final results look great. Once the work was scheduled, the crew was prompt, efficient, and tidy. I'm please with the quality and appearance of the new siding and patio door. The gutter replacement was a little tricky as my townhouse shares a gutter system with my neighbor, but Hallmark worked with me to replace everything we could and to repair/repaint the sections that remained. I would work with Hallmark again.

The project went fantastic overall. From the estimate to completion we are very happy. This is certainly a company that has great customer service and installation. Highly recommend.

Hallmark Windows and Siding was terrific. We were very impressed with Hallmark. The price was thousands lower than their competitors. The service was fast and top rate. Hallmark quickly addressed repair follow-ups. The products are beautiful, super functional, and have lowered our bills.

Eddie Hall, one of the owners, came out to discuss our options and take preliminary measurements. He was very friendly and up-front about all of our options, the pros and cons of different types of windows, and about pricing. He worked with us to determine the best windows for our needs and to determine which trim color most closely matched our existing trim (we have a homeowners association with strict rules about exterior colors). We decided on the Vytex Georgetown series windows, which would qualify for the then-current federal tax rebate for energy-efficient windows, but we were undecided about when we wanted to go ahead with the project, so Eddie gave us a written estimate and his card, encouraging us to take our time and check our finances to determine when we wanted to have his installers come out. A few weeks later, we decided to go ahead, so Eddie sent out a guy from the factory to do the final (more precise) measurements and record the types of windows we had (our windows have and quot;grids,and quot; and our HOA is also strict about those, so replacement windows had to be the same). He was very efficient and gave us the final written estimate. We called to schedule the install for June 10, 2011. On the day of installation, a crew of two came to the house at approximately 9:00am and got to work right away. They were very efficient and got the job done by mid-afternoon, including a very thorough job of cleaning up the old wood trim, any scraps of aluminum from the new trim, and, of course, the old windows. The men (Russians, if it matters) were courteous and friendly enough, but seemed focused more on getting the job done than on socializing, which was not a bad thing. The final result is amazing. Our old wood windows had not been cleaned in years, mainly because we couldn't open most of them, and even if we could have opened them, we couldn't get to the outside glass since they didn't tilt in. They were also very drafty. Our new windows all open smoothly, tilt in for easy cleaning, and are air-tight. We can see outside very clearly now, too--we didn't know what we were missing! All in all, Hallmark did a very professional job of consulting with us about the project, manufacturing the windows, and installing them in our home. Everyone we worked with was professional, courteous, and friendly (particularly Eddie Hall). We're contemplating moving to a new home soon, and if it needs new windows, you can bet we'll call on Hallmark to install them.

Hallmark gave us a very accurate estimate for the work to be completed which was to replace all of our windows, put up new siding and replace our gutters. The quality of the products were just as good as the others we looked at but at a much better price. Overall the installation was on time and done efficiently. The one complaint is that my husband asked to be there when they started to replace the siding around the high speed line access box. They did not tell us there were working on this area, removed the box and let it hang from wires. This caused the wire to break and we lost our high speed access which was critical to us as my husband works from home. We called Eddie, he called Verizon for us and it was fixed the next morning. We also ran into an issue when Hallmark installed a board behind the gutter. This was actually the proper way to do the installation but the board had not been there before so it created an issue where the roof met the gutter. We got rain and it started to come in the basement. Eddie was very responsive and he and his team worked out a solution and fixed it. We have had severe rain since that time and absolutely no leaks. Overall we are very happy with the products and the installation. We got a good value for the money.

This is actually the second time I have had them out. They are great. Their product is great, service is excellent and price is very good. I would use them again in the future if necessary.

I got an overwhelming feeling the company wanted me to get a new roof. It was mentioned by both the estimator and the gutter installer. A few days after the install, my dining room window started leaking from rain. it had never done that before. I thought perhaps the gutter was creating a problem. I called Next Day Gutters (Hallmark) and they were quick to reply they would send someone out to check, give me an estimate for a roof and have it installed in no time. Upon discussion with my window installer, we determinine that the window frame needed to be recaulked. No new roof needed. I called Hallmark back and cancelled their visit.

Called "Next Day Gutters" today, they had completely replaced my gutters 18 months ago. Asked if they could replace two sections of gutter that had been damaged by a fallen tree branch . Initial call was disconnected. Second call her computer was very slow, she couldn't find my name and information. No one under my last name in my city. I had paid them $2400 to replace my gutters 18 months prior but so what. I continue, take my information and can you get me an estimate? This is maybe 10 minute estimate, tops. She insists salesperson must meet me on site to discuss. I explain, I am not talking off work for this. No give. I tell them to pound sand. Called another contractor immediately I would gladly pay significantly more not to deal with these people. So sad, I had had a good experience before. The fact that they were unreasonable about meeting me in person, when it was totally unnecessary, is bad business. Phone reps should know better.

Salesman Eddie Hall showed up and examined the current gutters. Gave suggestions on adding bigger downspouts and an additional one to aid in drainage. I was also looking to have the fascia and soffit wrapped in aluminum, but to Eddies's credit, he advised me not to do this (even though their company provided this service). He stated that if I was going to have the siding replaced, (which I was) then I should do it all at once, so the transition looks best. Good advice, thanks Eddie. Lots of conflicting information regarding a reliable product on the market to prevent leaves from clogging the gutters. He told me that no product is 100% dispite manufacturers claims. When searching the internet later I found his statement to be correct. He suggested trying the gutters without any leaf protection to see if the bigger downspout would flush the leaves out. If it still clogged, additional protection could be added by his company (good suggestion). Eddie from the office called me the morning of the install and told me the time frame when the crew would show up. He also called me the day before to confirm the install. Three guys did the install. An English speaking foreman walked the exterior of the house with me and explained what he would do as he was taking notes. He told me he has been doing this for 10 years. It took this crew about 3 hours to do it, overall excellent job. Their office (Jeff) contacted me the next day to see if I was satisfied and he was very accomodating. They required a deposit of about 1/3 before the install and did not bill me or debit my credit card until the install was done. Overall positive experience with this company, would recommend them and use them in the future.

The siding looks great now that it's finished. We had real problems getting the gutters right (they leaked) and there was some sloppy work along the way that we caught. The company did fix what we pointed out, but not many people would have checked very carefully. There was also a big language barrier on-site. We had a hard time communicating with the people doing the work. Managers were very responsive when we called...but we had to call.

They did a very good job at a very good price. They were responsive to my needs. They were knowledgeable, knew what to do and how to do it. They cleaned up nicely.

They did a very good job at a very good price. They were responsive to my needs. They were knowledgeable, knew what to do and how to do it. They cleaned up nicely.

Great experience. The price came in a little above the mid-point of the estimates we received but it was well worth it. They got the look/feel that we wanted and helped us on the most cost-effective plan. They were quick and thorough. When a rough city staffer issued a wrongful stop work order Hallmark took the lead in dealing with the city until it was resolved. Very friendly and helpful staff - from on-site crew to back office. They also did not push replacing all of our windows which some contractors did. Other contractors did not seem that comfortable installing hardyplank but Hallmark is certified.

Great experience. The price came in a little above the mid-point of the estimates we received but it was well worth it. They got the look/feel that we wanted and helped us on the most cost-effective plan. They were quick and thorough. When a rough city staffer issued a wrongful stop work order Hallmark took the lead in dealing with the city until it was resolved. Very friendly and helpful staff - from on-site crew to back office. They also did not push replacing all of our windows which some contractors did. Other contractors did not seem that comfortable installing hardyplank but Hallmark is certified.

They did not replace the steel frame and the cold air came through. The company did not help us out at all to resolve this. They cancelled insulation on us twice, once due to weather and the other was no call, no show.

They did not replace the steel frame and the cold air came through. The company did not help us out at all to resolve this. They cancelled insulation on us twice, once due to weather and the other was no call, no show.

Last fall, we were solicited by a sleazy rep from another windows and siding company who was going door-to-door; he gave us an outrageous price at first, then came down a bit by claiming that he'd use our house as a "model" for others in the area in order to gain a foothold on replacement window business in the area. Still his price per window was higher than what we knew several of our neighbors had paid for replacement windows. Still, we liked the product that he was selling - just not him and not his price, so we decided it was time to shop around. We did our research on Certainteed and found authorized dealers in our area. Then we looked for good references, and explored Hallmark's Web site. Once I spoke with the co-owner of the company, Zeke Hall, I knew at once I'd found the company I wanted to use. Hallmark Windows and Siding is a family owned and operated company with offices located in throughout Maryland, and they are definitely dedicated to EXCELLENT customer service. Hallmark specializes in thermal replacement windows, insulated vinyl siding, and all types of roofing....and they know their products and exude customer-friendly service. Zeke met the price I was seeking and did so with a longer guarantee than I'd anticipated. He was straight-forward and faxed me a written quote, with no hidden fees, that matched the price we'd agreed upon by phone. He sent his brother out to measure up the windows, and we had our new windows installed by a very courteous and professional team three weeks later...just in time for winter, and I can't tell you what an incredible difference the new windows have made on the coziness of the house and our heating bills. No more drafts, no more wasted electricity - just a warm house with great-looking replacement windows. And best of all, the job didn't break our budget and we can enjoy the half screens and easy cleaning of the tilt-in windows this summer. (Most of our old windows no longer had screens, so we couldn't leave them open when the weather was mild without the fear of bugs coming in!). We were very pleased overall with Hallmark. We'll be using this company next fall when we replace our the French doors that lead to the deck! Thank you Hallmark!

Last fall, we were solicited by a sleazy rep from another windows and siding company who was going door-to-door; he gave us an outrageous price at first, then came down a bit by claiming that he'd use our house as a "model" for others in the area in order to gain a foothold on replacement window business in the area. Still his price per window was higher than what we knew several of our neighbors had paid for replacement windows. Still, we liked the product that he was selling - just not him and not his price, so we decided it was time to shop around. We did our research on Certainteed and found authorized dealers in our area. Then we looked for good references, and explored Hallmark's Web site. Once I spoke with the co-owner of the company, Zeke Hall, I knew at once I'd found the company I wanted to use. Hallmark Windows and Siding is a family owned and operated company with offices located in throughout Maryland, and they are definitely dedicated to EXCELLENT customer service. Hallmark specializes in thermal replacement windows, insulated vinyl siding, and all types of roofing....and they know their products and exude customer-friendly service. Zeke met the price I was seeking and did so with a longer guarantee than I'd anticipated. He was straight-forward and faxed me a written quote, with no hidden fees, that matched the price we'd agreed upon by phone. He sent his brother out to measure up the windows, and we had our new windows installed by a very courteous and professional team three weeks later...just in time for winter, and I can't tell you what an incredible difference the new windows have made on the coziness of the house and our heating bills. No more drafts, no more wasted electricity - just a warm house with great-looking replacement windows. And best of all, the job didn't break our budget and we can enjoy the half screens and easy cleaning of the tilt-in windows this summer. (Most of our old windows no longer had screens, so we couldn't leave them open when the weather was mild without the fear of bugs coming in!). We were very pleased overall with Hallmark. We'll be using this company next fall when we replace our the French doors that lead to the deck! Thank you Hallmark!

Unfortunately, despite being recommended by a neighbor, we had a less positive experience with Hallmark. It took them forever, and with a lot of chasing/back and forth to eventually produce a written estimate, following their visit. Each time we dealt with them, we had the feeling, that they were not actually interested in our business. After the protracted chasing and lukewarm interest, we gave up.

Unfortunately, despite being recommended by a neighbor, we had a less positive experience with Hallmark. It took them forever, and with a lot of chasing/back and forth to eventually produce a written estimate, following their visit. Each time we dealt with them, we had the feeling, that they were not actually interested in our business. After the protracted chasing and lukewarm interest, we gave up.

Hallmark was a pleasure to work with. They could do better with showing up on time, but they do call ahead, and they make up for it in quality of service and a decent price. They repaired the back gutters for me even though it was a smaller job than they normally perform. Additionally, their window installers properly installed a dryer vent for me in the basement, even though the salesperson initially told me that I would need to do it myself, which was a pleasant surprise. I would always call them first if I ever had a need for windows, gutters, or siding.

Hallmark was a pleasure to work with. They could do better with showing up on time, but they do call ahead, and they make up for it in quality of service and a decent price. They repaired the back gutters for me even though it was a smaller job than they normally perform. Additionally, their window installers properly installed a dryer vent for me in the basement, even though the salesperson initially told me that I would need to do it myself, which was a pleasant surprise. I would always call them first if I ever had a need for windows, gutters, or siding.

WE WERE VERY PLEASED WITH THE OUTCOME OF THE WINDOWS. THEY INSTALLED THE WINDOWS VERY PROFESSIONALLY AND HAVE A QUALITY PRODUCT. ALSO, THE PEOPLE CAME IN AND WORKED VERY PROMPTLY.

WE WERE VERY PLEASED WITH THE OUTCOME OF THE WINDOWS. THEY INSTALLED THE WINDOWS VERY PROFESSIONALLY AND HAVE A QUALITY PRODUCT. ALSO, THE PEOPLE CAME IN AND WORKED VERY PROMPTLY.