CHEVY CHASE REMODELING

They don't honor the deal and they are dishonest.They claimed that my roof is greater than 2000 sq ft.

They were very patient and helpful with all of the issues that were present while replacing my roof and gutters. I had 2x6 boards, rather than plywood, as my roof substrate and a large amount was rotted out. They spent extra days on the project, communicated very well and sent pictures. The extra items I requested, the wood replacement (including all the gutter attachment boards) and some cracked cedar siding were taken care of well and for a reasonable price.

We first used Chevy Chase Remodeling for a small bathroom remodel in the summer of 2017. After a positive experience with Steve, we decided to use them for a full house remodel at a new property. The extensive remodel included a two story addition (garage and bedroom), outdoor landscaping, installing a gas fireplace with built in shelving and the complete gut and remodel of the kitchen, basement, four bedrooms and 3.5 bathrooms. The workmanship throughout the entire job was exceptional. Their designer David provided innovative solutions that allowed us to open up the main level floor plan and redesign the kitchen layout. His plans for the addition were exactly as we envisioned. Steve and his team were quick to provide a solution to issues encountered in the remodel and were extremely accommodating. Chevy Chase Remodeling truly transformed this property into our dream home!

Very well. Steve and the crew were very responsive, and handled every issue promptly and efficiently. I was particularly impressed with their willingness to return to the project and provide additional tweaks and adjustments. In other words, they didn't disappear once the check cleared.

Very good!!! We had to get full roof replacement to our main house and a two level, two car garage family room roof. Our house is located downtown silver spring. Chevy chase remodeling responded to our email request on time and gave us the best price with labor and material warranties. We glad we chose Chevy chase remodeling for this project b/c we had very limited time to replace the roof b/c of insurance requirement. The Chevy chase remodeling team are so professional, they did the job on time and even in the hardest weather. Chevy chase remodeling crew deserve all kinds of respect for their hard work, professionalism and dedication. Me and my wife amazed by their everyday performance fixing our house roof. Chevy chase remodeling have a trustworthy, courteous and hardworking group of craftsman. The end was everything and more than we hoping for and the cost is worth it in the end. You made our family very happy and proud of our new roof. We enjoyed working with all of Chevy chase remodeling team. We would definitely use Chevy chase remodeling again and would recommend you and your company without reservation.‎ Thank you, thank you and THANK YOU!!!‎

Stephens team of three workers spent 10 days gutting and refinishing our basement. They were always on time and went above and beyond expectations and never said “no”. We were thrilled with the results and would definitely recommend Chevy Chase Remodeling and will use them in the future for all our remodeling needs.

Steve DePollar is quick to say that his crews are very experienced in all phases. He is never on time, sends crews in without materials, promises dates that he does not keep, fails to order materials until the date they are to be installed, pulls necessary employees off for other sites where he needs them for things he promised other customers. He was fine with a simple task of a roof replacement but in multistage Work he does not seem to TrueLy have the capacity. When we tried to discuss some short comings he lost his temper raised his voice kept interrupting and finally stormed out. There is an issue with lights that burn up switches. One wall that was to be made true for tile is actually out of true by 1/4 in a six foot distance making tile not right. Another wall only 4 feet tall in the shower is out of true by 3/4 inch making it even worse. The hydronic floor does not work at all and never has. We hired another company to inspect the floor. Rather than pull up the tile floor they removed a portion of the ceiling of the room below. The workmanship is shoddy, incomplete, ineffective and it is obvious that his people have never done work like this before even though I asked specifically. Comparing photos of his work with many sites on the internet shows how incompetent the product is, aside from the statements from two other contractors. He states that the work is complete and has hired an attorney. I requested copies of the licenses for the plumber and electrician through his attorney. There has been no reply or even an acknowledgement of the receipt from the attorney. It is most certainly because no license exists. I discovered that he general contractor license was issued September 30, 2017. He had been soliciting for my business for 11 months before that date. I looked him up on mylife.com and saw a notation to the effect that his license expired. I requested a copy of the license prior to the one issued in September from his attorney and again no response.

It went extremely well. We are very happy with the work that Chevy Chase Remolding did for us. They showed up on time and completed the job on time.

Very well. Salvador, Obideo, Willie and their assistant were always prompt, polite, efficient, and - importantly - professional. Owner Steve DePollar demonstrated flexibility and patience, answering our many questions. We are very pleased with the results of their labor.

Excellent experience from the estimate, explaining the options of shingles, underlament, vent pipe cover, winter guard, etc. All of the workmen were extremely polite and professional. They cleaned up the areas thoroughly each day. Quite a few of the boards in the roof itself were in very bad shape. They brought pictures down to us so that we might actually see the extent of the damage to the bare roof itself. As it turned out they had to replace nearly 500 feet of boards which required a huge pile of scrap each day which was removed thoroughly and a magnet bar was used to find any and all of the nails. I had obtained several estimates. Chevy Chase was not the most expensive nor the cheapest, but my confidence in the company and Steve Depollar grew with each contact. Everything that he had stated about the work, price, employees, clean up, quality of the products that were installed were done even better than he promised. We are moving ahead with other work on the home and definetely will be using Chevy Chase Remodeling. We have already received a proposal for remodeling of a bathroom. The price is very competitive. He has provided us with places to review all of the products we will need and has explained what we need to be aware of in our planing.

Stephen DePollar was exceptional and the team was extremely professional! We had a very serious bad first experience with a contractor previously and was very gun-shy. This project entailed our kids' bathroom -- floors were rotted out from water spillage so we had to gut it to remove mold and rot, to include sub-floors. Chevy Chase Remodeling was probably at least the 4th contractor we interviewed and we are so happy with the results. Stephen hand-walked us through the process, went above and beyond to meet with us and walk us through a tile source store to assist with selections, acquired each piece we had provided as an 'idea list', and offered expert recommendations if we weren't sure of what to choose which came together great. His team went above and beyond tracking down items on a Saturday that suppliers had out-of-stock to keep within timelines and to get the job completed even though our project schedule was very flexible. The work crew were so nice and friendly, smiles all around, self motivated and punctual, ensured everything was covered while working, and made a point of sweeping up at the end of each day. Understandably, every project is going to have some minor hiccups and no job is going to be 100% perfect, but Stephen was very quality-conscience and was readily available to provide a solution, fix, or resolve any issue immediately to ensure we were happy. The end result is beautiful and we would definitely use again!

There were issues that came up along the way, which is always the case in construction, but everything was resolved to my satisfaction. Steve is great! And his crew are very skilled.

My interactions with Steven and members of the crew were wonderful. The crew left the job sites clean. The proposals and pricing for work done were presented in a timely manner.

In fairness it was a complicated job, a bit too big I think for Steve's crew. We are having to do a lot of costly rework now unfortunately. Make sure you put all of the details clearly in writing.

The quality of the work was excellent. The crew was easy to work with and I found the owner, Steve, to be very responsive to calls and texts. Some of the things I really appreciated: 1. Steve was very helpful in helping find solutions that would achieve a similar effect or style when what I had originally envisioned wasn't practical. For example, I had wanted a very open bathroom with clean lines with no shower curb and a glass wall, but no door. Structurally it wouldn't have worked and practically (water everywhere) it wouldn't have been ideal. Rather than him saying "I don't think that will work", he took the time to try to figure out what my priority was and what I was trying to achieve and he identified a couple of solutions that would help get a similar result. We settled on a minimal curb with a long enough piece of stone to avoid having grout lines and a half-wall to avoid splashing outside the area while maintaining the openness of the bathroom. 2. The crew chief was very easy to work with, took the time to go through things with me often - especially when the walls were open - to make sure he was going in the right direction. He also personally spent a lot of time on details that I thought were important. 3. We had a couple of things that we'd noticed needed fixing after payment and it was easy getting responses from Steve to get one of his crew out to do the work. I know these are complex jobs with a lot of moving parts and so I wasn't surprised to have a couple things that they needed to come back on. I appreciate that they worked with me to make sure it was exactly right in the end.

Roofers installed new roof. Looks great.

After many weeks of waiting, I have received no plans. The company refunded my payment.

Contractor had great follow up while scheduling and provided helpful guidance in selecting the tile. Workers arrived on time as promised. Work performed was high quality and contractor very accommodating. Recommend without reservations.

No work done. Apparently the estimate they sent as not compatable with our email or computer. Called several time to have it resent or mailed and was told it had been done, but, was not.

The project was supposed to be simple, easy, and take three weeks. It ended up taking close to 2 months at which point I was pulling my hair out. Simply put, the GC was never on site and did not manage the project. The painters and flooring guys did an ok job and any issues with them could have been ameliorated if the GC stopped by to check on things. I found it very difficult to schedule even a weekly meeting with him. When I pointed out things such as sloppy paint lines or uneven etching on floors, I was told I was "too picky" and "would never be happy." I blue taped countless items that if any GC took 5 min to walk through project, should have had fixed initially. Particularly at the end, the site was a total mess. When I asked for the floor stain from my back steps to be cleaned up, the GC accused me of it being that way before project. When installing kitchen backsplash, black grout seeped into the new marble counters. Everything seemed difficult and contentious and it did not have to be that way at all.

The roofing job was excellent--good quality, good workmanship, nice result. The roofers were polite and courteous, and cleaned up well. Only suggestion - better communication on how long it takes to get shingles in, once selected. I did not find the e-mail for ordering and the original date had to be postponed. Not a big problem except I had solar panels removed, leaving holes in roof. Rain was predicted before roofers were to come so I had to scramble to get holes covered. It was partly my fault since I did not get the internet message in time. Phone calls would have prevented this.

The scheduling was fineand they showed up on time. They finished the job in two days as they said. The only problem was that I put a water-based finish on the floor and in less than a week it's already scratched. Unfortunately they said I'd have to pay for a complete new job to do it with an oil-based finish which lasts longer but smells for up to 2 weeks.

There was 2 or 3 instances were I feel they were trying to complete work that was inconsistent with county building codes as well as what the plans called for. In fairness, the project turned out well, and my wife and I are very happy with the results. Moreover, the contractor corrected all of the problems we encountered. Further, the design person that we worked with - David - was exceptional. He was very responsive and professional. Bottom line, the grades shown in this review reflect the problems we encountered.

They were very easy to schedule, arrived promptly, spent almost an hour with me and were very thorough. The estimate came back on schedule and they were quick to respond to my questions by email about the estimate. I have not yet decided to remodel or not but I have had a great experience so far.

We had a wonderful experience with Chevy Chase Remodeling from start to finish. We were eager to get the job started quickly, since winter was approaching, and we wanted it complete before commencing with some landscaping work. (No matter how careful your roofers are, a certain amount of material will end up landing in your mulch beds. Save the new landscaping for after it's all cleaned up.) Knowing our time frame, they were able to get us onto the schedule very quickly, and were patient with us as we dotted the i's and crossed the t's with our HOA. Both the home office and the on-site crew were knowledgeable and detail-oriented. There wasn't enough quantity of our particular shingles available locally, and they didn't want to mix dye lots, so they went the extra step of placing a special order and having the shingles brought in from out-of-state. I'm sure many contractors would have just mixed the lots and hoped for the best, so we were impressed that they cared so much about doing it right. Once the job began, the on-site crew members were courteous and professional, making sure to clean up after themselves each evening before leaving. The crew leader was happy to answer any and all questions we had, and both he and the home office were very good about letting us know what to expect each day and of any changes to the timeline. Any large home improvement projects comes with a few hiccups and some general inconvenience, but we felt that Chevy Chase Remodeling did everything in their power to make the job as painless as possible, and in the end provided us with a quality finished product. I'm sure we'll use them again for some other projects in the future.