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BROTHER'S JOHNSON SEPTIC SERVICE

4.3(
8
)

Septic Systems, Sewer Cleaning, Excavating

About us

Complete septic services

Services we offer

Complete septic services

Reviews

4.38 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%
Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.2
responsiveness
4.3
punctuality
4.9
Write a review
Showing 1-8 of 8 reviews
Debbi B.
10/2020
1.0
septic tank
  + -1 more
We hired them to clean out our septic tank. We paid them $325.00. This was Dec, 2019. The house has been empty since, and up for sale. The inspection happened and we were told there was 12” of sludge in tank...hoe can there be sludge in the tank if it was cleaned properly and no one living there. After numerous phone calls by our realtor, they finally admitted they only cleaned the liquid portion...for $325.00. Now we have to hire a more reputable company to clean it properly. We are waiting for a call back from them to see if they will do the honorable thing and clean it properly. I WOULD NOT HIRE THIS COMPANY! A rip off.
Description of Work: Clean out our septic tank
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$325
Stephen K.
04/2016
5.0
septic tank
  + -1 more
unknown
Description of Work: Pumped the septic tank. Job went well, no complaints.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Shawn R.
12/2014
5.0
septic tank
  + -1 more
Everything went well I think. It was very painless for me. I called, prepaid, and they left a receipt when the work was done. Seemed really east to me.
Description of Work: Pump Septic Tank
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
patricia a M.
06/2014
5.0
septic tank
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward C.
04/2013
5.0
septic tank, sewer cleaning
  + 0 more
The overall customer service and service performed was excellent: courteous, prompt return of phone calls, genuine interest in helping with my problem, setting an appointment, better than on time arrival -earlier than originally scheduled or expected- which is perfect timing for a septic tank issue. I'd highly recommend Brothers' Johnson, Inc..
Description of Work: Pump septic tank, clear and simple.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Kathleen D.
10/2012
1.0
septic tank, sewer cleaning
  + 0 more
We had a septic tank that needed service/cleanout. This was an emergency situation as we noticed waste water backing up in the basement. We called Brother's Johnson and were told and quot;we don't dig and we don't work weekends.and quot; We found another company and our emergency was resolved early the next day, (including locating and digging out the septic tank clean-out).
Description of Work: Had a septic tank emergency over the weekend, was looking for quick and responsive help
Rating CategoryRating out of 5
professionalism
2.0
William T.
08/2012
5.0
septic tank, sewer cleaning
  + 0 more
Service with a smile. We called Brother's Johnson septic on Friday, August 10 to ask for a septic pump out. The lady on the phone was very friendly and scheduled a pump out for the following Tuesday, August 14 for mid-morning. One of the Johnson Brothers showed up in a HUGE truck earlier than expected and pumped out our septic tank in less than one hour. I highly recommend these guys to you!
Description of Work: We needed to have our septic tank emptied. Last time was 3 1/2 years ago. They showed up and had it emptied in less than an hour.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
SHARON B.
06/2005
5.0
sewer cleaning
  + -1 more
NO ONE LIKES SEPTIC PROBLEMS, BUT BROTHER'S JOHNSON MADE DEALING WITH THE PROBLEMS EASIER. THEY CAME OUT ON A WEEKEND WITHOUT CHARGING US EXTRA AND HELPED US LOCATE THE LID WITHOUT TEARING UP OUR WHOLE YARD. THEY ARE A FAMILY RUN BUSINESS WITH LOTS OF CLASS.
Description of Work: BROTHER'S JOHNSON PUMPED OUR SEPTIC SYSTEM IN BOTH OUR OLD AND IN OUR NEW HOUSE. THEY RESPONDED PROMPTLY TO OUR CALL AND EVEN CAME OUT ON A SUNDAY WHEN WE HAD SEPTIC PROBLEMS. THEY HELPED US LOCATE OUR SEPTIC TANK LID SO WE DID NOT HAVE TO DIG UP THE WHOLE YARD.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220

    Contact information

    1925 LAVAILLE RD., Port Republic, MD 20676

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Septic Systems,
    Sewer Cleaning,
    Excavating

    FAQ

    BROTHER'S JOHNSON SEPTIC SERVICE is currently rated 4.3 overall out of 5.
    No, BROTHER'S JOHNSON SEPTIC SERVICE does not offer free project estimates.
    No, BROTHER'S JOHNSON SEPTIC SERVICE does not offer eco-friendly accreditations.
    No, BROTHER'S JOHNSON SEPTIC SERVICE does not offer a senior discount.
    No, BROTHER'S JOHNSON SEPTIC SERVICE does not offer emergency services.
    No, BROTHER'S JOHNSON SEPTIC SERVICE does not offer warranties.
    BROTHER'S JOHNSON SEPTIC SERVICE offers the following services: Complete septic services

    Contact information

    1925 LAVAILLE RD., Port Republic, MD 20676