Description of Work: They came to fix the a/c but didn't have the right part and came back out but charged us again
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$140
Jane S.
07/2014
5.0
plumbing
+ -1 more
The old sump pump system was a mess; it had frozen during the winter allowing water to accumulate in the basement. At the time my basement windows were being replaced by an excellent contractor, and he recommended T Marcum plumbing. Mr. Marcum came the same day, he figured out how to route the water out of the house properly. He not only solved a huge problem for me, he made the basement look so much better. The new pipes and sump pump look fine and work perfectly. He came promptly, gave me a reasonable price up front, and he cleaned up after himself. What more could I ask? He has been back a second time for a smaller job, which also went well. I believe Mr. Marcum knows what he is doing, he seems professional and efficient and I trust him to do good work at a fair price. The slogan on his truck says it all, and quot;Right the First Timeand quot;. I plan to hire him to install a water conditioning system next month.
Description of Work: Installed pipes from basement sump pump to exterior of home. Installed new sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
George K.
09/2013
3.0
plumbing
+ -1 more
I'm torn about using him again. It would depend upon the job
Description of Work: I have used Troy Marcum on a few occasions. His prices are reasonable if he doesn't need to purchase something for the job. He doesn't have a decent stock of plumbing parts on his truck. The coupe of times I used him and all the parts were here, he was reasonable with his pricing. If he has to go out somewhere and buy some parts, his price is not that reasonable. He installed a new garbage disposal that I purchased from Amazon and charged me $100, that was reasonable. Less than a year later, a plastic pipe needed replacement on the garbage disposal, and because he had to go out and purchase that part, the price was also $100. That was a little high for what he had to do.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Elizabeth D.
11/2012
1.0
plumbing
+ -1 more
During Huricane Sandy, I was calling plumbers and did not have much success speaking with anyone. T Marcum was able to return my phone call for very quickly. I told T Marcum that I had bought a generator because I had been told previously that they were preferable to the battery powered sump pump, he told me that he was a one man operation and that he had to pay $500 to be listed on Angie's List and $35 for every job that he gets from Angie's List. He was very angry on the phone and his professionalism was not up to par. I can not believe that he would lie to me out right.
Description of Work: I was looking for a battery powered sump pump and calling around to get estimates from various contractors.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from T Marcum Plumbing
this woman called thru service magic and that averages me four to five hundred a month in calls. i dont know why she would post this check out my reviews on service magic. She was called back and unhappy that she could not get me there immediatly during a hurricane. she was advised to use her generator. I dont know why she even called really all she did was bash battery backups????
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Service Categories
Plumbing,
Wells and Pumps,
Water Heaters
FAQ
T Marcum Plumbing is currently rated 3.6 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
T Marcum Plumbing accepts the following forms of payment: Check
Yes, T Marcum Plumbing offers free project estimates.
No, T Marcum Plumbing does not offer eco-friendly accreditations.
No, T Marcum Plumbing does not offer a senior discount.
Yes, T Marcum Plumbing offers emergency services.
No, T Marcum Plumbing does not offer warranties.
T Marcum Plumbing offers the following services: Residential and light commercial plumbing, unclog toilets, wells, pumps, water heaters & install faucets.