About us
Business highlights
6 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
yes
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.816 Reviews
Filter reviews by category
Showing 1-16 of 16 reviewsChanda M.
11/2023
plumbing
+ -1 moreWe had been having an ongoing leak coming through our ceiling that noone could seem to fix or truly take the time to locate and fix the problem but when Homeserve finally sent this plumbing company out it was a totally different experience, Connor and the other young man called ahead, arrived promptly and did a thorough job! They found the problem, fixed it, even repaired some unfinished issues the previous plumber left behind and thoroughly cleaned up behind themselves. They were professional and polite and I have nothing but positive to say about this company.
Description of Work: We had been having an ongoing leak coming through our ceiling that ended up being our master bedroom toilet. It needed multiple repairs to stop the leaking.
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Yes, I recommend this pro
$565
Jeremy E.
04/2023
plumbing
+ -1 moreWonderful people to work with. TerriAnn and Lauri were so helpful!
Description of Work: Water heater installation
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Yes, I recommend this pro
James C.
12/2021
plumbing
+ -1 moreGreat. Brian and Chris did a very professional job. Kept us informed. They were customer oriented and were good representatives of Douglas & Sons. You can hire them with full confidence that they will do a competent job.
Description of Work: Plumbing leak. Find and Fix.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from Douglas & Son Services
Patricia F.
11/2021
excavators, heating & air conditioning/hvac, water heater repair
+ 1 moreFine. I was very pleased from start to finish at its different stages: clarified probable problem; inquiry about vaccination status; alert to me that the HVAC professional was on his way; greeting/introduction at the door; person was masked up & then put on booties over his shoes upon entering my residence; confirmed problem and solution; explained it to me in great detail (since I always have a LOT of questions); secured my additional fees (on-line w/receipt); ordered parts, which arrived QUICKLY; rescheduled a return-repair; fixed my water heater. ALA...I have hot water again. Easy-peezy. So grateful. In the end, we always pay for a trusted service provider. Dispatch person (one of the co-owners, Lori, was particularly empathetic to my situation as a person on a fixed income. Defininitely recommend to others.
Description of Work: Amendments to my water heater to bring it to code standards required by Maryland; then the sensing device (on/off) fixed.
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Yes, I recommend this pro
Beverly W.
08/2021
plumbing
+ -1 moreDarroll and his assistant were courteous, Professional and very knowledgeable. Was able to unstop drain and noted another issue that I will be calling them to schedule that work.
Description of Work: Unstop kitchen drain
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Yes, I recommend this pro
Sandra F.
05/2021
plumbing
+ -1 moreGreat work.
Description of Work: Toilet repair
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
William W.
10/2020
plumbing, gas leak repair
+ 0 moreReview for 10-19-20 Silver Spring, Md. home I called Douglas & Son Plumbing to replace an old frost free outdoor faucet. Shawn Douglas plumber installed the new frost free exterior faucet that was twelve inches long and inside my house installed a shut off valve; furthermore, the plumbing code recommended. He neatly cut a small square box in the panel in the Den to find the pipe. After he found the pipe he installed a shut off valve for the frost free exterior faucet. His measurement was exactly correct to find the hidden pipe behind the outdoor wall. He explained that the exterior faucet should have a separate shut off valve. He had great rapport with the customer that is me and I was impressed that he used a lever to balance the frost free exterior faucet. I do not about any customer that was not satisfied with his work but he receive a five star rating for this job.
Description of Work: Replace an old frost free outdoor faucet.
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Yes, I recommend this pro
$400
Willa P.
10/2020
heating & air conditioning/hvac, plumbing
+ 0 moreNot good. They dug up my floor to repair a broken pipe; there was no broken pipe. Facts were misrepresented about the project. I would NOT EVER use them again.
Description of Work: Repair what they stated was a broken Pipe in my kitchen floor.
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Response from Douglas & Son Services
Alicia W.
08/2020
water heater repair
+ -1 moreThis company is very professional and extremely personable. Patrick went above and beyond to ***** my issues and I was extremely satisfied I will definitely be using this company again for all my heating/cooling and plumbing services. Thanks again for doing a great job.
Description of Work: Leak Search
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Douglas & Son Services
Leslie & Robert S.
05/2020
heating & air conditioning/hvac
+ -1 morePerfect, friendly, expertly performed, affordable. The list could go on and on. Great company to use. We will be a customer for life and will recommend to everyone I know!
Description of Work: HVAC diagnostic and refrigerant charge
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Yes, I recommend this pro
Stephen B.
04/2020
plumbing
+ -1 moreDouglas & Son Services were very professional and courteous. I would definitely hire them for another job, and I would also tell a neighbor or a friend about their services.
Description of Work: Faucet installation
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from Douglas & Son Services
Lorraine L.
04/2020
plumbing
+ -1 moreIt was excellent. They did an excellent complete job. I had no problem with them and I'm very pleased with their service.
Description of Work: They repaired the leaks that come through my shower heads.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$250
Response from Douglas & Son Services
Natalie K.
04/2020
drain cleaning
+ -1 moreVery well. This is a nice business, reposnsive to clients, able to give prompt and punctual service.
Description of Work: toilet installation
| Rating Category | Rating out of 5 |
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| value | |
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Yes, I recommend this pro
$600
LINDA B.
04/2020
water heater repair
+ -1 moreThey were excellent and polite. The explained everything to me and no hidden charges.
Description of Work: They fixed my water heater.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from Douglas & Son Services
Tracy F.
04/2020
plumbing
+ -1 moreWe had an back up in our outside basement stair drain that required emergency service. Douglas Plumbing responded the same day and were able to quickly correct the problem. The tech was professional and knowledgeable. We would definitely use then again!
Description of Work: Plumbing
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from Douglas & Son Services
Andrea O.
04/2020
heating & air conditioning/hvac
+ -1 moreVery professional and completed all tasks to my satisfaction. I will never use any other plumbing company but Douglas and Son. They surpassed my expectations.
Description of Work: Water Heater Repair and Plumbing Maintenance in Home
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Yes, I recommend this pro
$250
Response from Douglas & Son Services
Contact information
Located In, Boyds, MD 20841
http://www.douglasandsonservices.comService hours
Sunday:
7:00 AM - 7:00 PMMonday:
7:00 AM - 7:00 PMTuesday:
7:00 AM - 7:00 PMWednesday:
7:00 AM - 7:00 PMThursday:
7:00 AM - 7:00 PMFriday:
7:00 AM - 7:00 PMSaturday:
7:00 AM - 7:00 PMLicensing
Bonded
Insured
Licensed*
Trade License Number
99457, PFG-74102, PGM1002007, 2710061927,
Trade License Locale
MD
Trade License Authority
Maryland State Board of Plumbing
Trade License Expiration
10/17/2023
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Wells and Pumps,
Water Coolers,
Water Filtration and Softening
FAQ
Douglas & Son Services is currently rated 4.8 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Douglas & Son Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Douglas & Son Services offers free project estimates.
No, Douglas & Son Services does not offer eco-friendly accreditations.
No, Douglas & Son Services does not offer a senior discount.
Yes, Douglas & Son Services offers emergency services.
Yes, Douglas & Son Services offers warranties.
Douglas & Son Services offers the following services: Douglas & Son Services specializes in, but is not limited to, providing the following types of RESIDENTIAL and LIGHT COMMERCIAL SERVICES in the Washington, D.C., Maryland and Virginia Areas:
• Heating, Ventilation and Air Conditioning Unit Annual Check-Ups, Maintenance, Installation, Repair and Replacement
• Thermostat Installation, Repair and Replacement
• Boiler System Installation, Maintenance, Repair and Replacement
• Gas Line Installation, Repair and Replacement
• Plumbing Faucets & Fixtures Installation, Repair and Replacement
• Rough-In Plumbing Work
• Sewer Pipe Inspections
• Sewer Drain Cleaning
• Water Line Installations
• Back-Flow Testing, Installation, Repair and Replacement
• Tank and Tankless Hot Water Heater Installation, Repair and Replacement
• Toilet, Sink, Vanity and Bath Tub/Shower Installation, Repair and Replacement
• Garbage Disposal Installation, Repair and Replacement
• Appliance (Dishwasher, Instant-Hot, Gas Range, Gas Grill, Gas Fireplace, Gas Dryer, etc.) Installation and Replacement
• Whole-House Water Filtration Systems
• Sump Pump Installation, Repair and Replacement
• Ejector Pit/Grinder Pump Installation, Repair and Replacement
• Ice Maker Connections
Contact information
Located In, Boyds, MD 20841
http://www.douglasandsonservices.comService hours
Sunday:
7:00 AM - 7:00 PMMonday:
7:00 AM - 7:00 PMTuesday:
7:00 AM - 7:00 PMWednesday:
7:00 AM - 7:00 PMThursday:
7:00 AM - 7:00 PMFriday:
7:00 AM - 7:00 PMSaturday:
7:00 AM - 7:00 PM