Our service was great until October when our service was terminated for no reason. I called the local and corporate office and after 30 minutes or so they said that our homeowners association had cancelled our service. When I spoke with the homeowners association they said they had not cancelled and were still receiving service. They will not restart our service without charging $35 to reinstate. They have not corresponded with us regarding any of these problems and were not helpful on the phone. If it weren't so hard to find garbage collectors in our area I would not go back to them.
Description of Work: Weekly trash pick up
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$65
Chris C.
10/2014
5.0
garbage collection
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Kathy C.
03/2014
3.0
garbage collection
 + -1 more
They did price match when I said I found service less expensive then they raised the price again the next billing cycle so I am changing
Description of Work: more expensive then other services
Rating Category
Rating out of 5
value
3.0
Dustin P.
12/2013
4.0
garbage collection
 + -1 more
I called and spoke to a sales rep and they were very nice as well as helpful. She looked up the town i live in but said that unless i lived in the town limits, I couldn't get recycling service. They still offered to set up the service over the phone but I went with another company. Still very professional and helpful
Description of Work: I was looking for residential trash and recycling service, but they didnt provide the recycling service since I didnt live in the town limits. Their prices were competitive for normal trash service, but I just wanted to use a company where I could get recycling picked up from home.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$66
Mark H.
05/2013
5.0
garbage collection
 + -1 more
They're professional and they are on time. They're good and they take anything that I put out.
Description of Work: Waste Management picks up my trash once a week.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dana F.
08/2012
5.0
garbage collection
 + -1 more
They do a good job, they take what they are suppose to, and I have been very pleased with the service!
Description of Work: We use them twice a week, my community uses them for garbage collection. We get twice a week pick up and every other Monday we have recycling. The cost is for every three months.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garbage Collection
FAQ
WASTE MANAGEMENT is currently rated 4.2 overall out of 5.
No, WASTE MANAGEMENT does not offer free project estimates.
No, WASTE MANAGEMENT does not offer eco-friendly accreditations.
No, WASTE MANAGEMENT does not offer a senior discount.
No, WASTE MANAGEMENT does not offer emergency services.