Description of Work: Went above and beyond to give our home a whole-house cleaning for the holidays. We will definitely use them again as they were easy to work with, thorough and reasonably priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin O.
07/2015
1.0
house cleaning
+ -1 more
unknown
Description of Work: They were very rough around the house leaving marks on the walls, baseboard and furniture legs. Very unprofessional, Cyndee the owner said to tell her if anything wasn't right but when I did she got upset. After pointing out thing that needed to be done better on her last visit, she failed to show up or call to say she would not be returning on our next scheduled cleaning date. I tried to call her several times with no response. My advise stay away from "Stress Free Cleaning" you will be very disappointed.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$90
Caroline O.
02/2015
5.0
house cleaning
+ -1 more
Cyndee arrived on time and ready to tackle our home. Having had a baby recently - my housecleaning has fallen by the wayside and Cyndee's exceptional work alleviated so much stress from my day. Floors, countertops and baths were all left spotless. But Cyndee goes above and beyond - checking air filters, cleaning the fridge shelves, deep cleaning the washing machine, removing dog hair from furniture and getting rid of gunk from faucets / drains. Cyndee and her staff also always make sure to give me helpful tips and advice to help me with cleaning after they have left. Their company is called 'Stress Free Cleaning' for a very good reason. I highly recommend you give them a call.
Description of Work: Thorough home cleaning - 2 bedrooms, kitchen, den, living room, & guest and master bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Wendy R.
09/2014
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
Anissa P.
06/2014
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Katharine P.
01/2014
5.0
house cleaning
+ -1 more
.
Description of Work: Cleaned a 1600 square foot home with 3 dogs perfectly. Changes air filters, washed all windows, scrubbed and waxed floors. She did an incredible job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
christine J.
11/2013
2.0
house cleaning
+ -1 more
At first, she was great. But as the months went by, her work went down hill fast. The hardwood floors were regularly left with a lot of dirt along the baseboards, to the point where I had to get a broom and dustpan and clean up after I got home from a long day at work. My white bathtub and showers started to turn brownish-orange (I thought something was wrong with them). I scratched the surface with my fingernail and a stark, white line appeared. When I asked her what she was using to clean them, she stated she was using my wipes that I leave under the sink (we had a clear pre-arrangement that she was supposed to be scrubbing them with Scrubbing Bubbles and a scrub brush). She said that for the floors she would use the microfiber mop and special wood floor spray that I provided, but it was clear she didn't. The guest bathroom floor was rarely cleaned properly because urine spots were almost always left. When I addressed my concerns with her, she would offer to come back and clean what she missed, but I didn't have the time for her to re-clean especially when I was expecting company. If I was not home from work yet, she would put my teenagers to work helping her out because she was in a hurry (of course, without compensation). Like I said, she was great at first. However as the year went by and summer came, it was clear that my house was not a priority compared to her commitments with summer rentals. She started complaining that she didn't have time to do a proper job and that if it was all right with me, she would come back later in the week and finish. It was clear it was time for us to part ways. I recommend her for one-time cleans, but be careful with long time arrangements. Hardwood Floors Downstairs Master Suite 3 baths/1 guest bath Dining Room Laundry Room Kitchen (Windex oven door) Office Great Room Office - including ceiling fans Vacuum carpet (using Dyson) Central Vac for other areas including stairs Upstairs guest room Large media room Playroom Mirror in Hall Foyer 2 Baths
Description of Work: We agreed for her to do regular biweekly cleaning done throughout my large house, including vacuuming, mopping all hard wood floors (not spot cleaning), cleaning master bedroom, scrubbing all bathrooms thoroughly, dusting, kitchen, and all other rooms in the house.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$125
Response from Stress Free Cleaning
Well, [member name removed], it's probably a good thing that we have parted ways after all these years. I also wish you had discussed this with me in person, rather than giving me such a nasty review after all the years of good work I did for you. I also wondered why it took you 4 months to post this on Angie's List.
Tammy G.
10/2013
5.0
house cleaning
+ -1 more
Excellent! Cindy is hardworking, honest and extremely caring. She did a very thorough job on a very dirty house. I would never hire anyone else! She is simply the best.
Description of Work: Wet work: 2 bathrooms, kitchen/dining room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Diane B.
08/2013
1.0
house cleaning
+ -1 more
They were supposed to clean everything down 'cause I just moved in to a new place and they messed it out. I went in and checked it but they didn't get coverage and they messed a lot of it. When I called her to tell her to come back and she never did.
Description of Work: I used Stress Free Cleaning for housecleaning.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Response from Stress Free Cleaning
[member name removed], I am disappointed that you are not pleased with my company's services. I also wish you hadn't waited 6 months to let me know. You called me desperate to come in the same day, and I sent who I had available. When we got there, you told us we couldn't clean all the areas because the moving van had come in with your belongings, making it difficult for us. You were not 100% satisfied due to this situation, so I offered to come back and finish at no charge. I attempted to contact you twice, but you didn't set up another time; you chose to give me a negative review 6 months later. I don't really feel this is fair to me. I am willing to still come back and complete what wasn't finished, or refund your money. I stand behind my work, so please let me know what would satisfy you regarding this unfortunate situation. Thanks, Cyndee
christina F.
08/2013
5.0
house cleaning
+ -1 more
I was impressed from the first time I used Cyndee and her team. She is arrives on time and does not rush through the house. I asked for an initial "deep cleaning" and then for them to follow up every other week. All of the bathrooms are cleaned very well, bed sheets are changed, all furniture & baseboards are dusted and wiped. My oven and microwave are always cleaned very well too. Cyndee is also very sweet with our animals and children. I feel very satisfied knowing someone can be in my home and I can trust them! Highly recommended!!
Description of Work: Cleaned entire house, changed sheets on beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Penelope R.
07/2013
5.0
house cleaning
+ -1 more
Not only did Cyndee accommodate a late request for cleaning services during peak summer season, her work was impeccable. I shared with her some past poor experiences with cleaning companies and advised her the things I needed her to pay particular attention to. She delivered on all levels, not only arriving promptly, but agreeing to return at a later time as our guests did not leave at the time they were scheduled to do so. The condo was pristine by the time her team was finished. I will definitely be utilizing Stress Free Cleaning services in the future!
Description of Work: On very short notice Cyndee performed cleaning services of our condo in Ocean City, Maryland.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Dell P.
07/2013
5.0
house cleaning
+ -1 more
Will use again. Cyndee and her crew were prompt, efficient, professional and did an excellent job.They did a great job.
Description of Work: Complete housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Karen H.
06/2013
5.0
house cleaning
+ -1 more
Great! They came out the day I called to give a free estimate. After the job was done there were a couple things missed. I called her and she came out right away and fixed the issue.
Description of Work: Spring cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Dell P.
05/2013
5.0
house cleaning
+ -1 more
Although the actual cleaning will not take place until June 11th, I want to report on this company now. Cyndee was very professional and helpful. She answered all my questions about the work she plans to do. Because I requested a complete spring cleaning she gave me a coupon worth $25. off her services. I will report again after the work is completed I look forward to having Cyndee and her crew come to my home.
Description of Work: Cyndee came to my home and gave it a very thorough inspection. The next day she called me and gave me the estimate for her services. We made an appointment for the cleaning to be done.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Nancy D.
01/2013
5.0
home & garage organization, house cleaning
+ 0 more
I couldn't ask for a more efficient and friendly experience. She does a wonderful job providing for all my home's cleaning needs, including bathrooms (I have 7!), pet hair removal from my furniture, floor care, and a spotless kitchen. I have allergies to many fragrances involved with cleaning supplies, and she is very thoughtful and responsive to my requests. Cyndee will also change the beds, care for the kitty boxes, and wash my fragile glassware collection. She will take on special projects, such as cleaning refrigerators, cleaning ceiling fans, washing windows, and organizing. She cleans for weekend rentals, vacations homes and offices. She is bonded and insured
Description of Work: Cyndee provides twice monthly cleaning of my home. I have a large home with 7 bedrooms and 7 bathrooms, and two kitchens. I also own two dogs and two cats.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Home and Garage Organization,
Floor Cleaning and Waxing,
Pressure Washing,
Window Cleaning,
Catering,
Carpet Cleaning,
Blind Cleaning
FAQ
Stress Free Cleaning is currently rated 4.2 overall out of 5.
Stress Free Cleaning accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Stress Free Cleaning does not offer eco-friendly accreditations.
No, Stress Free Cleaning does not offer a senior discount.
No, Stress Free Cleaning does not offer emergency services.
No, Stress Free Cleaning does not offer warranties.
Stress Free Cleaning offers the following services: Commercial and residential cleaning, power wash, winter home, condo check, Pet, odor problems, carpet shampooing & post construction cleanup.