Modern Systems Integration, LLC

alarm system

About us

Modern Systems Integrations, LLC is dedicated to providing you with a security solution that protects your valued business property and equipment allowing you peace of mind. Would you like to work with a surveillance company that can and will help with your concerns and find a solution that fits your needs? Are you tired of being sold on a great product only to find the customer service is lacking? Would you like to deal with a company that cares about you and your business? A company that is competitively priced and comes with experienced professionals? Well then you've come to the right place! We are based on customer satisfaction, not just supplying our customer with a great product, but also building relationships one company at a time.

Business highlights

13 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.470 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
14%
3
1%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.3
responsiveness
4.4
Showing 51-70 of 70 reviews

Frank M.
05/2015
4.0
They arrived at the site on time. Very nice people.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$750

Jo Ann T.
04/2015
5.0
Great customer service, professional installation, respectful of our home and requirements. I will use MSI when it comes time to replace my security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marie H.
03/2015
4.5
Great customer service from start to finish. The office manager and sales representative played a vital role in meeting my needs. Although I had higher expectations of the camera view based on my consultation, they have managed to satisfied my needs and ensured that I was pleased with the work. One of the installers was very helpful and extended service support for future concerns/questions.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Rita S.
02/2015
4.5
Sales rep very knowledgeable and professional which I demand as a customer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$1,400

RON S.
02/2015
5.0
Modern Systems did an excellent job on installing and upgrading my security system. The technicians were very professional and respectful of my homework. The salesman as extremely knowledgeable of the product and didn't pressure me in making any quick decisions. I would highly recommend Modern Systems Integration if you are looking for home or business security solution.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan D.
10/2014
5.0
Excellent service! They will be used again for future needs!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William S.
10/2014
3.5
Sales rep were very through, review currwnt installed eqiipment added wirless touch keypad,changed all previous contacts to wireless.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Michaela B.
04/2014
1.0
I owned 10 cameras and just hired this MSI for installation at $100/camera. The guy who conducted the estimate, said that I may need 10 cameras to cover the space I wanted, but that the technician would confirm for sure. Long story short, the technicians determined I needed on 8. Without even trying to use the wires that I owned, they used their own wiring, which normally comes with a fee. The technician offered to take some of my wiring as a swap, so that I would not have to pay the fee for his mistake. I agreed. The next day, the company tried charged me for the 10 cameras and the wiring.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
0.5

$1,000

Florence B.
03/2014
5.0
Very professional and great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Jerry P.
02/2014
5.0
Explained things well. Offered suggestions to improve system that also saved me money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,947

robert j.
09/2013
5.0
MSI installed our video surveillance system. There sales rep. was very helpful. Their price was $1,000 lower than competitors. MSI did an excellent job. The system is fantastic. The system allows viewing on a smart phone, lap-top and my work computer. I would absolutely, recommend this company to anyone considering a video surveillance system. They did exactly what they said they would do. They delivered a home security product that gives me a tremendous peace of mind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,907

Stanley P.
08/2013
4.0
I found the staff at MSI to be top notch. MSI installed both my home security system as well as my camera system. I was thoroughly impressed with their professionalism from the sales team and installers. The project was completed on time, below my initial budget, and overall exceeded my expectations. I would recommend this company they are great!!!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$1,968

Michael R.
07/2013
5.0
Excellent equipment and service. Very highest recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,908

jeffery f.
07/2013
5.0
GREAT JOB AND FAST

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,659

Daniels J.
06/2013
4.0
I was very satisfied with Home Advisors recommendation and the Work of MSI.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

mike d.
06/2013
N/A
We were recently interviewing security companies to have surveillance cameras installed in our home. Representatives from Modern Security Integration (MSI) came to my home and their customer service was outstanding. They made us feel important and they provided valuable information about the cameras we needed. We knew immediately that MSI was the company that we were going to use. Once we signed the contract, the installation techs showed up and offered more advise before they actually did the install. In the end, we were very satisfied with the entire experience and I recommend MSI to anyone interested in added security in their homes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Johnnie R.
06/2013
N/A
This company is very high tech and energetic. The personnel are outstanding. They are constantly checking to make sure the cameras and electronic equipment is functioning the way you want them to. The extremely technical knowledge is high quality and very knowledgeable in the field of technology. I have already recommended this company to my neighbor and they are the highest quality that anyone could ask for. Although they are a five star company I would give them a ten! The price of the project was much more reasonable than other companies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

12345 Parklawn Dr. Suite# 200-R-48, Rockville, MD 20852

http://msisecurity.net

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

alarm system

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Modern Systems Integration, LLC accepts the following forms of payment: CreditCard
Yes, Modern Systems Integration, LLC offers free project estimates.
No, Modern Systems Integration, LLC does not offer eco-friendly accreditations.
No, Modern Systems Integration, LLC does not offer a senior discount.
No, Modern Systems Integration, LLC does not offer emergency services.
Yes, Modern Systems Integration, LLC offers warranties.

Contact information

12345 Parklawn Dr. Suite# 200-R-48, Rockville, MD 20852

http://msisecurity.net

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed