Get matched with top deck and porch pros in Patuxent River, MD

"The job was to install a water heater and it was complete the problem was I paid for a new water heater a they installed one with a big dent on the top and never informed me and cover it with paper work . When I call the manager he had a attitude because I want him to come installs water heater with no damage to it."

"He is amazing he gets the job done fast."

"They work quickly. Their customer service is impeccable. And, their prices are ridiculously AFFORDABLE!!!"

"Castillo has completed two jobs for me and I will be hiring them in the future for a 3rd. For the roofing job, they were able to skillfully repair and repaint woodwork on the eaves of my historic home. For the second job, they replaced/ repaired a badly damaged wooden porch. Castillo employees have been prompt, efficient, polite, and the jobs have been reasonably priced."

"Working with Precision Custom Woodwork was the greatest decision we made! The custom cabinets they provided us with added such a unique touch to our newly built home. We will definitely be using them again!"

"Very good service, very pleasant attitude, completed job as agreed and eager to please. I would highly recommend their service. Thank you Hannick Construction!"

"Excellent - they did a GREAT job and I would recommend them for the work that I had done...!"

"They were excellent, professional and on time. Berith Builders were easy to reach by phone or email. Also they gave excellent advice if you were questioning several ways to do something."

"They were accommodating (I thought), with coordinating taking down our old fence so the company taking down some trees could come out the next day while fence was gone. But... they were to come out the following day and put up our new fence and never showed up - that was 12 days ago and no one will talk to us or reschedule and get our fence put up - or return our money so we can get another company out here immediately. We have 2 huge 110 and 150 lb dogs and both my husband and I had surgery where I can no longer lift over 30 lbs and 20 for my husband still over the last week as his surgery was only 3 weeks ago. So, therefore walking these dogs is only thing possible without the fence, but neither of us could afford to take chances if they were to pull or anything - we have now resorted to literally walking our dogs on leashes in our own back yard!!! 1st - We had to make a few calls to get a corrected contract emailed to us initially, then once we gave them our deposit of over $5,000, 2nd - we waited almost 2 weeks to call as we were not told anything. We found they HAD BEEN waiting on the permit and when they checked to see if it was there, it was! and no one had called to schedule anything. So working with the 2 companies (fence and trees) I thought was great but.... the day they were to take down the fence, they were there and trees were taking down next day by the other company, 3rd -but Clinton Fence never showed up on Friday Nov 8th. When we waited a few hrs and called, we were told there was an emergency ramp that had to be put up. Ok, fine - but.... no one informed us!? 4th - So we have been calling and texting every day since just trying to get our fence put up!! 5th - another person, Josh Wilson, called on behalf of the owner that we'd been talking to - Dawn, 6th - and said the guys tried saying we added on an area for our dogs when they took down fence and we did not - there was 1 gate and 1 fence panel for that area as the rest of dog area was back of garage/side of house/and around the other side is out deck. So we got that straight, then he said Dawn said7th - it wasn't scheduled in all actually for that Friday, which, my husband informed him the guys had the paperwork when they took down the fence on Wednesday and said we were scheduled for Friday and they'd be back out to put up the new fence!!!! RIGHT ON THE PAPERWORK IN THEIR HANDS! So, they were willing to compensate us $650 off on our final payment and actually get a crew out to work on the weekend, even though they don't normally. and he would call me back later that day to let us know. OK, good enough for admitting fault and how we were wronged. ONLY... 8th - no call back - I got a text the next morning Thursday - saying.... "I'll be confirming times with the crews for your install this weekend!" and then.... 9th - nothing - we got up early Sat and Sun just in case they showed up since we weren't getting any information - 10th thru 20th - we call the cells, text the cells, call the office every day between the 3 numbers, then yesterday, November 19th, talked to a lady who went to talk to the scheduler, Dale, who was on a call, but told her to tell me that they could be out Monday, which is the 25th, and would call me after he got off the phone, but I did ask her to ask him to send an email for date and time so we had something in writing. 21st - no call back, so called the office back at 4:15 and left detailed message, 22nd - still no call back, so now have left detailed message again - surprised no one is answering the phone when they always have before, but also texted Josh and my husband tried to call Dawn. Anyone know where do we go from here? We saved for 3 years to have the money for the trees and fence and now only have part of the money to hire another company but not sure if we will be held responsible or what to do. Just living with knots in my stomach and have cried a few times. While I now am reading tons of reviews like mine for Clinton Fence on several review sites, I wish I'd known in the beginning to avoid being treated so unfairly, rude, disrespectful and inconsiderate as well as avoiding all this aggravation and stress."