William Smith

gutter repair contractor, roofer, deck cleaner

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

Business highlights

25 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7192 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.7
Showing 101-125 of 192 reviews

Jeff K.
07/2018
5.0
Mr. Smith is very polite and professional and does top notch work. I will definitely hire him agai!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William P.
07/2018
5.0
They were polite, friendly, knowledgeable, and went the extra mile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

charles S.
06/2018
5.0
Very good job! Would hire him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Toya L.
06/2018
5.0
Great company! This gentleman was professional, friendly, fast, and the work looks solid! He did not try to pressure me into replacing the entire roof. He was patient as he explained all my options. Bring on the rain! I highly recommend this roofer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roshaun N.
06/2018
5.0
He is very professional and complete the project Fast. I am over all happy with my results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael R.
05/2018
5.0
Professional and completed the project fast and very well done am very happy with the work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brendan c.
04/2018
5.0
Great experience will have them do any other necessary work on my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kay O.
04/2018
5.0
They were fantastic. They were very thorough in figuring out what our issue was and came back every day until it was fixed. They were very honest and transparent in what needed to be done. Very good customer service. Highly, highly, recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vernon P.
04/2018
5.0
Excellent work and honest about other work that was needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzette H.
03/2018
5.0
William was very honest and told me exactly what I needed to have done. This company showed great integrity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Katherine M.
02/2018
5.0
They were professional and fast. I am very pleased that I found this company! Thank you HomeAdvisor and thank you William Smith!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia W.
02/2018
1.0
Mr. Smith repaired 2 roofs on my house using rubber & cement materials. After 2 1/2 months both roofs began to leak in the same spots. After calling him to report the leaks, as indicated on my contract that I had a 3 year warranty on all repairs, he agreed to fix leaks. He stated he was dealing with family issues and would come back to assess leaks. He never called or came to my home. I called at least 3 time & sent a text. No response from text. Last 2 phone calls stated the phone number was unable to accept calls. I had someone else call from a different number & someone answered. I called after that person & received same message that no calls were accepted. I believe I was BLOCKED. My ceilings are damaged more than before his repairs and I do not recommend his business to anyone!! Had to get someone else to fix the repairs costing me more money.

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
2.0


MaryAnne G.
02/2018
5.0
Great Call right back Worked up bid quickly Very informative

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Enrique A.
02/2018
5.0
Very attentive and communicative

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stanley C.
01/2018
4.5
Communication was excellent and the job was well done. The only reason I rated him 4.5 rather than a 5 was because pricing wasn't clear until the very end of the job. I would have liked to have known the final price of the job before making a final decision. Otherwise, if I should have another problem, I would use him again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Claire G.
01/2018
5.0
William Showed up on time, took pictures of areas he recommended be repaired in addition to roofing material that was missing. He completed the work three days later and again took pictures of the repaired areas for comparison. An honest and skilled professional. Price for the amount of work accomplished was great. I would recommend him highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tonia C.
10/2017
5.0
He did a great job on the roof...even impressed my neighbors. He took pictures which depicted the condition of my roof and what needed to be done and informed that the previous work and the initial work on the roof was slapdash to say the least. Although I am having trouble with one of the vents leaking after the first rain following the completion of the roof. I am certain that he will look into the problem and correct whatever the issue is. I would certainly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg Y.
10/2017
5.0
William came right away and gave us a very fair estimate. He completed the work two days later, and we're very pleased. He is professional, friendly and skilled. We highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jarvis H.
09/2017
0.5
I wouldnt recommend

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Keith R.
08/2017
5.0
14 months later and the roof is leaking again in the same spot. I called and left a message alerting them to this fact...[UPDATE] They came out and fixed the area that was leaking. No complaints!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.0

Yes, I recommend this pro

John J.
08/2017
5.0
Work completed work when promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alland L.
07/2017
5.0
William is very professional and a 4th generation roofer. He knows his business and delivers excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

8155 Richie Highway, Suite D, Pasadena, MD 21122

http://www.smittyhomeimprovements.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
94367
Trade License Locale
MD
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

gutter repair contractor,
roofer,
deck cleaner

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed

William Smith accepts the following forms of payment: CreditCard
Yes, William Smith offers free project estimates.
No, William Smith does not offer eco-friendly accreditations.
No, William Smith does not offer a senior discount.
Yes, William Smith offers emergency services.
Yes, William Smith offers warranties.

Contact information

8155 Richie Highway, Suite D, Pasadena, MD 21122

http://www.smittyhomeimprovements.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed