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FIRE-SAFE CHIMNEY SWEEPS

2.9(
5
)

Chimney Sweep, Fireplaces

Services we offer

CHIMNEY SWEEPS.

Reviews

2.95 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
0%
2
0%
1
60%
Rating CategoryRating out of 5
quality
2.8
value
2.6
professionalism
2.3
responsiveness
2.3
punctuality
3.7
Write a review
Showing 1-5 of 5 reviews
Kami T.
11/2015
1.0
chimney sweep, fireplaces
  + 0 more
Did not go well. Inspector said the entire fireplace required replacement at about $30,000, and it did not meet code today or in 1983. We obtained a second opinion from a battalion fire chief. No code violations noted and the fireplace only required $3,000 in maintenance.
Description of Work: Level II fireplace inspection
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$400
karyn K.
09/2015
5.0
chimney sweep, fireplaces
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$800
Margaret W.
12/2014
1.0
chimney sweep
  + -1 more
I'm not qualified to say how satisfied my client was with the inspection itself, but I can tell you that I was treated very rudely by the person who answered my call when I followed up to ask for clarification on the inspection report. After many dozens of similar inspections for my buyer and seller clients over the years, I had no reason to expect anything other than a polite conversation that included an answer to my question. Instead, the responder barked at me and said that he was going to give me a little education, and he proceeded to recite codes to me. This response was completely unnecessary, and no way to win future referrals. Based on this experience, I certainly would not recommend Fire-Safe Chimney Sweeps to future clients and would, in fact, recommend against doing business with anyone so unprofessional regardless of their fireplace cleaning and repair skills (which are unknown to me). Furthermore, the cost was more than double the amount I'm accustomed to seeing from another vendor who provides similar services and conducts business in a highly professional manner, including a much more comprehensive report.
Description of Work: Inspected a wood burning fireplace for a seller client.
Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
$230
Peter C.
02/2013
1.0
chimney sweep
  + -1 more
It sucked
Description of Work: They don't fail to disappoint. I scheduled an appointment for an estimate and confirmed the day of the same. No one showed up, offered a telephone call to cancel, or answered calls that day. Called the next day and manager was unapologetic and refused to discount the estimate fee having wasted three hours of my day. If they can't meet minor obligations how can they be trusted to install a source of combustion in a house?
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
CHRISTINE S.
03/2005
5.0
chimney sweep
  + -1 more
PROFESSIONAL, QUICK AND COURTEOUS. VERY CAREFUL TO KEEP SURROUNDING AREA IN DEN/LIVING ROOM CLEAN FROM ASH. HAVE BEEN USING THIS COMPANY FOR THREE YEARS.
Description of Work: ANNUAL INSPECTION AND SWEEPING OF CHIMNEY AND FIREPLACE INSERT; DISCARDED ALL WASTE.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150

    Contact information

    P O BOX 1980, Pasadena, MD 21123

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Chimney Sweep,
    Fireplaces

    FAQ

    FIRE-SAFE CHIMNEY SWEEPS is currently rated 2.9 overall out of 5.
    No, FIRE-SAFE CHIMNEY SWEEPS does not offer free project estimates.
    No, FIRE-SAFE CHIMNEY SWEEPS does not offer eco-friendly accreditations.
    No, FIRE-SAFE CHIMNEY SWEEPS does not offer a senior discount.
    No, FIRE-SAFE CHIMNEY SWEEPS does not offer emergency services.
    No, FIRE-SAFE CHIMNEY SWEEPS does not offer warranties.
    FIRE-SAFE CHIMNEY SWEEPS offers the following services: CHIMNEY SWEEPS.

    Contact information

    P O BOX 1980, Pasadena, MD 21123