ChimneyTEK

Two technicians showed up at our house. We believed that they were cleaning the chimney. However, they came back inside and informed my wife that it was going to be $199 for the inspection they had just completed. They also showed her pictures of some small cracks on the interior of the chimney and quoted a price of $6700 to install a liner. She asked if they had at least cleaned the chimney and they informed her that they hadn't even cleaned it. While this may have been a simple misunderstanding, we were left feeling ripped off.

The ChimneyTek team came out and said the chimney was unsafe and had to be overhauled for over $12,000 and they couldn't get started until a plumber came and removed the gas insert. We had a second estimate by another chimney company, and they installed a wood stove and repaired the chimney and made it safe for about $3000 total. Not sure what ChimneyTek was up to, but we definitely had sticker shock and won't be back. We also asked for a copy of the report that they showed us in person, and never received one. It's been about 10 months.

The work entailed removing and rebuilding about 6 feet of chimney above roofline and 6 feet of chimney below roofline. As far as I am able to discern, all work was done well. All workmen involved - and Vince, the boss - seemed knowledgeable, skilled, efficient, professional, and pleasant. This is the 2nd time this company has done work for me on my chimney, the first being to replace the liner 2 years ago.

No problems at all that I can recall.

It went really well. They had to change direction midway. They could not grind out the interior of the chimney enough to fit the insert. They gave me the option of them to continuing to try and grind out the fireplace or pick another insert. They gave me time to weigh it and think about it which I appreciated. The person that work most closely with me was Wayne. He really worked with me and I would like for him to be recognized.

The new chimney liner was broken and they are coming back to finish that. They were terrific and we would definitely hire them again.

I purchased the inspection/cleaning Sweep deal from Angie's List. They called immediately and set up the appointment. They called 30 mins out to confirm. Very thorough, very professional team. They answered all my questions & did a great job.

couple guys, very professional, on time and explained everything to me. Couldn't ask for anything else. they really did a good job!

Chimney-Tek replaced the old crown, which looked less than 2" thick, with a 4" thick crown, and treated the brick to protect it from weathering. The work was done in one day, and the the concrete form was removed a day or two later. There were no problems with the installation, and the result looks excellent.

Although the chimney got cleaned they let us know they weren't able to completely inspect our chimney, due to a bend in our chimney, and their equipment wouldn't fit. They did go on the roof to inspect that was but stopped and said we shouldn't use our chimney due to rust damage. they gave quotes for new one, too much for us to do now. So no repairs done only cleaning.

Excellent. Called half hour out. Polite and courteous. Kept room clean. Showed me how much soot he brought down. Gave tips.

It's never a expense people wanna have to deal with. But ChimneyTek really made it a decent one. I never felt pressured. All the guys they sent out were really attentive to customer needs and were very knowledgeable about their jobs as was the owner of the ChimneyTek who I spoke with a few times during the job. We hit a snag with having to get special order liner, which was unexpected and unavoidable. ChimneyTek bent over backwards to keep the project on time and even discounted the work based on the unexpected. Being in the middle of selling a house, they really rose to the occasion and helped eliminate a lot of stress.

They were fine. They took care of cleaning one chimney for me and inspected another one. They cleaned up after themselves real nice.

The price was fine. Punctuality was fine. Two people completed the work.

After completing the inspection, I was shown pictures of the issues that needed work. I paid for exterior work that day, and it was completed quickly. I would consider them again, though will seek competitive pricing for the remaining work before executing on it.

I never saw them. Don't think they showed up

Guys worked all day to finish work. They originally showed up earlier in the week but rain forced them to return later in the week. There seemed to be a mix up on when they were supposed to show up again. Spoke with owner who seemed genuinely concerned about the mis communication. Guys showed up on Saturday and seemed to do a great job. A little pricey but a better job than anyone I have called before. When it comes to wood stoves and chimneys I only want to pay for it once and I want it done correctly which is the result I got at the end of the day.

It all went well. The CSIA certified technician came on the scheduled day and time. He checked the chimney cap, crown and structure from the roof and the firebox and damper etc from inside. He cleaned the chimney and then used a remote camera to inspect the smoke chamber and flue. He explained everything as the work was being done and provided a written report.

Very well. They arrived as scheduled and were very courteous and professional. Saved money because they did not recommend work that was not necessary in the fireplace.

They were professional. I felt they knew what they were talking about. They were pretty prompt about getting things done.

They were excellent. They were very professional, stuck to their estimate, timely, great clean up and overall it was an excellent service.

I found ChimneyTek to be honest, responsive, and customer service-oriented. I really like this company, based on the interactions I had with them. Ultimately, I ended up choosing a general contractor, and not ChimneyTek, to build the addition simply because there was a minor cost difference between the project estimates. However, I plan to use this ChimneyTek in the future for projects related to fireplace maintenance, etc. I would recommend the company to family, friends, and co-workers. It was very clear to me from the outset why ChimneyTek is so highly rated on Angie's List.

A man came out and was very polite. He took pictures of the chimney and gas line and suggested that some work would need to be done. When he left he noted that I would receive an estimate for the work needed and options for how to go forward within the next day or two. After a week of receiving nothing I called and left a message asking for information. When they called back, I was told that I had "slipped through the cracks" and that someone could call me back shortly with an update. After several hours without anything I called again. The person I spoke to said he was "confused" about what I wanted and, before giving me any information on what was needed or how much it would cost, asked what my budget was for the project! How on earth would I budget for something about which I literally have no information?!? They seemed careless and uninterested in our business, so we decided to look elsewhere for what we wanted.

Very well. ChimneyTEK inspected the chimney with a video camera that showed cracks in the flue tile.

They came out to meet me at the house and were very polite. They told me there was about a 3 or 4 week wait but that they would put me on their schedule. I called and left messages about timing and fixing my minor chimney job but then never heard from them again. Here we are in November and I met with them in the middle of September. Shameful really.