Alpha Plumbing

I am just confused as to what could cause the odor.

We have had a few plumbers come look at our constantly gurgling plumbing at the office. Alpha was the first company who seems to have actually fixed the problem. Very responsive, very professional. Will definitely use again.

Called when we discovered our sump pump was no longer running. Even though they were busy because of all the plumbing problems people were having due to the prolong cold, they were able to come out the next day and replace our sump pump. Very professional people. Thanks Bob

I messaged Alpha Plumbing regarding a small plumbing issue that I came across during my bathroom remodel expecting to utilize their services. I explained the issue (which evidently was a fairly common one) and John promptly responded with advice to take care of the problem myself. I took his advice and proceeded to complete the project without any further problems. Simply put, John and Alpha Plumbing could have easily misled me into believing my problem needed professional assistance. Instead, John provided me with the information I needed to take care of the job myself. Quite refreshing. I will certainly call Alpha first should any major plumbing issues arise in the future.

Offered to come back to install new fixture once purchased.

Very helpful and did what we asked without getting into a lot of money. Answered all my questions as he was working and did not charge time to go get a fitting.

I called the morning after one of the several sub-zero nights we have experienced recently. I expected that I might not get an appointment that day. The bathtub had water standing in it from the previous night. The person I spoke to was very nice and helpful and said they would send someone out that afternoon. Brian arrived during the window they had offered and quickly identified the issue. He discussed it with me and provided several remedies at a range of costs. I mentioned the sink in the same bathroom was draining a bit slowly and he took care of that as well. I thought the cost of the service call was very reasonable. I have used several different plumbing companies and found Alpha to be the fairest and nicest to work with. I will definitely call them again!!

After receiving an exceptionally high water bill, I noticed water seeping up out of the ground near my foundation where the main line enters the house. I called a total of three plumbers, including Alpha for quotes. Chuck - Alpha's owner - came out to assess my situation and provided a quote. Chuck was on time, thorough, and helpful. Alpha Plumbing came in with the least expensive bid of the three plumbers and seeing that I have used them before for a smaller job (and my parents have called on their services a few times as well), I went with Alpha for the job. I was not actually present the day the job occurred, but my mother was. From what I can see, everything went exactly as outlined and I no longer have to worry about any BPE line on my premises. Thank you Alpha!

Alpha was most helpful when I called after hours and they told me how to shut off my main water valve to stop the flooding. Alpha then promptly came out the next day to fix the pipe. While looking for the leaking pipe, the plumber alerted me that he had accidently cut a wire and that I needed an electrician to fix it. He told me that since it was an accident (he didn't know the wire would be there) that he was not responsible to pay for its repair. The plumber also said he talked to his supervisor that agreed with him that Alpha was not liable. The wire he cut (using a saw) was located next to the electric panel. Since the frozen busted pipe was going under my homeowners insurance, I called USAA home insurance and was instructed to hire and pay for the electrician if the plumber refused. USAA is going to contact the plumber for the electrician's bill ($289.75) payment. The electrician bill was high because it was a Friday night and emergency fee (freezing weather and could not go without heat.) I've been told by several people that it is common knowledge NOT to use a saw by an electric panel, a razor should have been used to open wall to look for the pipe. The contractor who came in to clean up the water damage (flooded basement and part of kitchen) placed industry grade dehumidifiers to get rid of water, but the kitchen floor boards were not drying. They found another frozen pipe that busted and had not been found and continued to leak on my floor. Needless to say, I contacted another plumber to make the repair.

Prompt. Showed up on time. Looked at job and said he would email me within a couple of days with quote. He quoted 4800.00. I called another Angie's list plumber. He came out the next day exactly on time. Quoted the job for 2750.00 and he said he could do it in two days. So I went with that plumber.

Andrew was great. Most pleasant and knowledgeable. He got the hot water flowing and seems to have solved the toilet problem, quickly and carefully.

We called Alpha Plumbling and they were able to send someone out to the house the same day. They did a thorough investigation and determined the problem was HVAC (dryer vent) related, not plumbing oriented. We felt very comfortable with them and would use them for future plumbing needs.

I live in an older home and plumbing valves are gradually having to be replaced. Alpha plumbing replaced two valves for me for less than half the price that Len The Plumber charged for two other valves earlier in the year. Alpha Plumbing did a great job, were able to come out right away and the plumber was very informative and helpful. Highly recommend!

Chris and Matt provided fast, affordable service on a difficult installation of two toilets. The previous homeowners did not properly seat the existing toilets and we did not know we had a slow leak from each one. We bought two new toilets but were unable to install them when we discovered each flange was completely rusted out. We also had significant rotting of our subfloor. Alpha plumbing came out expecting a basic install, so when they told me about all the work required to install the new toilets, I could feel my heart racing and palms begin to sweat as I worried about the price. However, Alpha Plumbing's hourly rate is quite reasonable and Chris and Matt were able to complete the job in the least invasive way possible while also saving time, keeping costs much lower than expected. They also left everything looking clean as if nobody had ever been there. I have other plumbing projects down the road and I will be sure to hire Alpha Plumbing in the future.

The master bath toilet was leaking. The toilet was a strange brand. Buddy tried to find a replacement part but since it was such a weird brand, he couldn't find one. He came back and installed a new toilet. He also fixed another toilet that wasn't flushing properly. Alpha was very nice on the phone and quick to respond. Buddy was prompt and very professional. Would definitely recommend Alpha Plumbing.

Plumber called then showed up on time was very helpful. He also walk me through the process of what he was doing and explained what he did. Also answered some unrelated questions I had about plumbing and other things in my house. He also pointed out that my heating tank was a little older and that I should think about replacing it soon. He didn't make a sales pitch for his company doing the work for that but just general recommendation. As a new first time homeowner it was a great experience. The price was fair and I would definitely use this company again for my plumbing needs.

Set up a visit in a timely manner. Replaced hot water heater in the same day. Returned when a problem with the temperature of the water was questioned, and the issue was resolved, politely, instructively, and quickly.

Showed up on time and was able to finish the work quickly. Went out of their way to keep other areas of the house clean. Could have cleaned work area a little better before leaving, but that's a minor issue. Overall, great service.

I emailed Alpha Plumbing through Angie's list and had a reply within the hour and someone scheduled to come give an estimate within a few days. They arrived on time and explained what they were going to do. We agreed on the price of the BasePump installation and agreed that the original sump pump (~20 years old) would be replaced. They started working right away and had both installations completed and tested that day. We have not had the need for the BasePump to turn on yet (thank goodness), but the new sump pump is doing a much better job than we had before. Thank you Alpha Plumbing!

I am very pleased with my decision to call Alpha Plumbing to service a plumbing issue. They were extremely professional both on the phone and on site! Plumber arrived within 2 hrs. as promised, was friendly, and competent. This guy was no slacker! We ended up needing our sump pump replaced. The price for labor and installation was reasonable. Would highly recommend this company!

Alpha was the second plumber that we had come to examine a very slowly draining kitchen sink. The first plumber came out and snaked the line on two occasions, the owner coming out (free) after those 2 visits failed to solve the problem. After cleaning the drainpipe, they thought the problem had to do with the drain system leading out to a old drain field (which was within code when the house was built), with the pipe probably corroded away. They suggested a plan to connect to our sewer line (meeting current code) but would have probably entailed digging and tearing our part of the slab and interior floors, an enormously involved and expensive proposition. I thought it was time for another opinion, really just looking for a better way to correct the problem they described. Alpha's owner returned my call, listened to my description of the problem, and asked very good questions. He sent a plumber out who snaked the line with what appeared to be a much heavier snake. He verified that the drain line did not connect to our sewer line but probably to a drain field, However, he did not think the pipe was destroyed, just not cleaned enough. He also suggested a much simpler way to connect to the sewer system if it needed to be replaced. After two weeks, the drain is still performing like new. He also suggested an enzyme drain cleaner that is available online to maintain all the drains in the house. I showed him the enzyme cleaner we use, and he explained why the other one would be more effective. Both the owner and the plumber asked great questions and showed that they really knew what they were doing, even though the pipes, after the first 18" or so, were unavailable for inspection and the high-tech locator they brought would not fit through the older pipes, which were smaller. The plumber explained everything he was doing to me, and everything made great sense. It was obvious that they had experience with difficult plumbing challenges and with older houses. I wish I had called them first.

This provider was the first to respond to my request for information on a water line installation job for an ice maker. We exchanged several emails (he gave me his personal email and he has mine as well). He was prompt in his replies. I asked him what additional information he needed from me, and I gave him this information. This emailing went on the better part of this morning. When I asked him if he would charge more to come to my location, he abruptly said my location is "not in his service area" and ended with "Sorry". He also gave me a wide range when bidding on the job. Said it would be anywhere from $200 to $450. In my opinion, that's a heck of a big margin for him to play with. More than double the lowest amount. Bottom line.....He should have checked my location prior to wasting my time.

We needed a plumber as soon as possible and Alpha plumbing was available the same day. The time from when we called to the time our problems were fixed was less than 3 hours! They were friendly, professional, and fast resulting in great work at a fair price. We will definitely use them again for future plumbing needs!

Dan was very professional and accommodating, quickly troubleshooting the issue. Finding the necessary parts was the biggest issue. The cartridge was known to be in stock about 5 miles away, but rather than pay plumber rates to just drive there and back I opted for a second house call. Also, he said there was the risk that it was not the correct cartridge. As I only have one bath, he reinstalled the cartridge until the next visit. I also opted to replace my shower head and faucet in addition to the cartridge. A week later, the parts were in and Dan quickly replaced everything and expertly caulked the affected parts. The second appointment was a slightly reduced rate from the first, but it may have been more economical to get the cartridge on the first visit. Regardless, the shower works exceptionally well and I'm very happy with it.

Connected under sink plumbing after water damage. It was a tight space and it was an excellent job. Thank you Alpha Plumbing.