POWER HOMES

The so called "Remodeling Consultant" was 45 minutes late for the scheduled appointment. I did not receive a phone call to say he was running late, which should be a common courtesy to the perspective customer. I explained when he arrived that I was looking for an estimate for the replacement of the sliding glass door. The consultant/salesperson took approximately two and a half hours for his demonstration. He returned to his car about three times??? Part of the demo was on his laptop computer. I asked for a brochure, which he informed me he did not have. He said the company did not have brochures. I fail to understand a company not providing a brochure or some type of information to leave with the customer. He then proceeded to pressure me into making a commitment that night. He said if I committed that night, the price would be $2,519.00. If I did not commit that night, the price for the sliding door would be $3,519.00. I asked for a written estimate (detail of work) for the installation. He provided a one line estimate with a total of $3,519.00. I did not sign a contract that night and he was not happy. I don't like feeling pressured into making an on-the-spot decision when spending several thousand dollars. I also asked the consultant/salesperson for the company's Maryland license number, which he failed to provide..

I’m really happy with what they’ve done so far. The people explain everything. The company backs up everything they do. It seems like a great company. They are quick and efficient and cleaned up well.

The guy that came out from Power Homes was very nice, and did his job right. I had no complaints about the free estimate.

When the project manager saw that I needed casing around the windows, they did it free of charge. He went above and beyond. And, one window had to be extra-done but he didn't charge me extra. They were very nice and I couldn't ask for better people.