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Maryland Solar Solutions Inc

Solar Panels, Energy Efficiency Auditing

About us

Maryland Solar Solutions Inc is a full-service, turn-key solar integrator serving all of Maryland. We provide grid-tied solar electric (photovoltaic) systems. We design, install & monitor. We handle all necessary documentation for grants, permitting & interconnection. We partner with a licensed electrician & other solar installation professionals as the need arises. 5 year warranty, 5 year monitoring & maintenance packages offered with all systems. Financing available.

Business highlights

16 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Residential & Commercial solar electric, photovoltaic, solar pool heating, solar monitoring & energy auditing.

Services we don't offer

Geothermal, wind, solar hot water

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.065 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-65 of 65 reviews

Howard V.
05/2017
5.0
solar panels
  + -1 more
The installation was flawless.
Description of Work: We installed a 9.3 kwh solar array.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maryland Solar Solutions Inc
Thank you very much for your continued support of MSSI! We are so pleased to hear that we were able to meet your expectations through every process with your solar installation.

Shari P.
12/2016
5.0
solar panels
  + -1 more
They are super, out standing
Description of Work: They installed solar panels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maryland Solar Solutions Inc
We are always happy to read feedback from our customers! Thank you for your wonderful review!

James D.
08/2016
5.0
solar panels
  + -1 more
It was a free estimate.
Description of Work: They gave us an estimate on the installation of solar panels.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Maryland Solar Solutions Inc
We sincerely thank you for this great review!

Michael B.
09/2015
5.0
solar panels
  + -1 more
unknown
Description of Work: date of service 8-15-15 cost of service $0.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Maryland Solar Solutions Inc
We are pleased to receive such positive feedback from our valued customers. Thank you for this wonderful review! We are happy you are satisfied with the services we've provided and that we've been successful in meeting your solar expectations.

Alvin D.
09/2015
4.0
solar panels
  + -1 more
unknown
Description of Work: All consultations were done over the phone/email regarding system sizing and price estimates. The customer has to follow up to set up an appointment to meet with the owner of the business for the fine-tuned details for system viability, sizing and pricing. However, the consultant was forthcoming and indicating the approximate pricing for replacing the SolarEdge inverter approximately 12-15 years out when purchasing a system. Did not proceed with them due to pricing and the lack of turnkey installation/service.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0


Response from Maryland Solar Solutions Inc
[removed name], I sincerely apologize that you felt you received sub-standard service from our company. I can assure you we are as turn-key as solar installation companies come, and do not expect our customers to chase after us for a site visit. On an email dated April 6th 2015 our solar consultant Chris advised, "Maryland Solar Solutions is going to make your system as turn-key as possible. We will handle from the start, all the permitting and information needed to start the installation. Upon completion of the install we will handle all the steps for your interconnection and net meter installation with the utilities. We will get you set up with your PJM-Gatz account so that you can begin accruing your SRECs and selling them. Will will get you to the point where you have a temporary password and login for PJM-Gatz so that we can turn over everything to you. We will not handle the selling of your SRECs because we feel that you are entitled to use whomever you wish for your broker and are not going to take a commission from your SRECs. We will also prepare everything we can for your state rebate as well. Something that we do that most other companies will not do is require your last 10% payment until after the utility completes the interconnection. What this means is we are working along with you until everything is fully complete" We do our initial consultations over the phone and offer a no pressure approach. Once a customer is ready to go further into the process we schedule a date and time for the owner to meet with you. It seems that after the quoted email above we had difficulty getting in touch. I regret that we were unable to meet with you in person. I am also quite confused regarding your statement that the appointment we set is the only way to get the fine tuned details of your system viability and pricing. The emails which were sent included all information on the panels and inverter, with sizing specifications. We also included pricing before and after incentives, as well as payback period. Attached to the estimate email was the spec sheets on our equipment with a multitude of details. I completely understand your decision of going with another company based on price, we will almost never be the lowest price due to the quality of our products and amount of services we provide. I wish I had the opportunity to speak to you regarding your concerns prior to a decision being made. The feedback you have provided is greatly appreciated as it helps us to understand where we may need to improve. We do our best to offer a no pressure approach, and I can see how that may be construed as leaving it up to you to schedule an appointment. It is my sincerest wish that you found a company that has met all of your needs! Even if one gets their system elsewhere I am still pleased to see another solar system cleaning up our environment!

Jane C.
06/2015
5.0
solar panels
  + -1 more
unknown
Description of Work: I cannot say enough good things about this company. They were the only one who checked the roof and the cellar when I was getting estimates. The knowledge solar power was remarkable and so was the ability to put it in English for me. I was a tremendously happy experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

Response from Maryland Solar Solutions Inc
Thank you for reviewing MSSI with an "A" rating! Maryland Solar Solutions will continue to assist all of our customers with any questions or concerns for years to come. We are pleased to hear that you are satisfied with our process and the services we provide!

Richard V.
04/2015
5.0
solar panels
  + -1 more
unknown
Description of Work: Installed a 96 panel solar array. They installed, tested and oversaw the connection by BG&E. BG&E had determined that a new transformer would be required and wanted to charge me for this transformer. Maryland Solar intervened and BG&E Installed the transformer at their expense. Colette, the owner/manager also held BG&E to a schedule to upgrade the electric meter to the proper type. There have been two minor failures that Maryland Solar have responded to in an efficient manor. I am very satisfied with their performance and have no qualms about highly recomending them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112,000

Response from Maryland Solar Solutions Inc
We are proud to help you reduce your carbon footprint in your switch to clean, renewable energy. Here at Maryland Solar Solutions we care about making the installation process as smooth as possible for the customer and give them updates on the progress. Thank you!

Brian K.
01/2015
5.0
solar panels
  + -1 more
unknown
Description of Work: Installed 46 solar panels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Response from Maryland Solar Solutions Inc
[member name removed], We can't thank you enough for the outstanding rating that you gave us. We strive to ensure that every customer walks away more than satisfied and we will continue to give you nothing but excellent customer service in the future.

Courtney B.
10/2014
5.0
solar panels
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maryland Solar Solutions Inc
Thank you for this wonderful assessment of MSSI!

Lisa N.
10/2014
5.0
solar panels
  + -1 more
unknown
Description of Work: Installed a rooftop solar system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Maryland Solar Solutions Inc
Thank you for reviewing our company and giving us an "A" rating!

Mark N.
11/2011
5.0
energy audit, solar panels
  + 0 more
Did not proceed as of yet
Description of Work: An excellent company. Highly knowledgable but made it easy for me to understand how it works and how my money will be saved. Prompt estimate and diagram of work with efficincies and savings over the years clearly spelled out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DANIEL C.
07/2011
5.0
solar panels
  + -1 more
The only real problem was the weather. This threw off some scheduling but I can only hope that the system performs as well as the the team installing it.
Description of Work: Installed 16 solar panels and provided all related electrical work. Prepared all paperwork related to Baltimore County building and electrical permits related to the installation Prepared all paperwork related to application for BGE Level1 Small Generator Interconnection Prepared all documentatiom required for the MD Energy Administration Solar Energy Grant Program Excellent people involved in all phases working at times in difficult (high heat) circumstances

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,734

Response from Maryland Solar Solutions Inc
It is our pleasure to provide services that exceed our customers expectations when it comes to the no hassle, turn-key installation process that we offer. Thank you for reviewing our company!

Sara V.
09/2010
5.0
solar panels
  + -1 more
We were initially impressed with Colette's energy, enthusiasm, and knowledge of solar power options. While we were gathering estimates from several contractors, Colette was quick to respond to our questions, tailored the system to meet our needs, and even helped research several options that we wanted to explore and modified her proposal when the new options turned out to be feasible. Although the delivery of the panels was delayed somewhat due to manufacturer delays, Colette kept us informed on the latest developments. Colette and her staff carefully explained the steps and paperwork needed to activate the system and obtain our tax credits/other incentive payments, and filled out the paperwork for us to eliminate that burden. When we were concerned that shadows from the chimney might reduce the output from an array of panels, she found a solution--sun misers--that should help the array maintain maximum efficiency.
Description of Work: MSSI installed a 6.7 KW solar system for our house, including 36 panels and inverter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44,000

Response from Maryland Solar Solutions Inc
We like to ensure the customer is both satisfied with the system itself as well as the look of the array on their roof. We will do whatever we can to make sure your solar array is aesthetically pleasing and that you are satisfied with the end result. Thank you for your support for MSSI!

Bruce L.
09/2010
5.0
energy audit, solar panels
  + 0 more
Maryland Solar Solutions was one of the firms my wife and I reviewed when we decided to add solar panels to our rowhouse. This company provided us with the most detailed information regarding what we could expect in terms of energy output. They worked with us to find a relatively lightweight solution that did not damage our flat roof during or after the installation. The firm's president, Colette Hayward, reviewed the documentation necessary in order to be approved by the city and energy firm for a solar installation. She further reviewed the documents to be filed in order to receive tax deductions and grant money from the state and federal governments. Lastly, she provided recovery of investment estimates based upon the energy output, grant and tax deductions, lowered energy bills, and sale of energy credits. Based upon this proposal, we selected MSS. Ms Hayward met with us promptly to begin the completion of forms and scheduling materials for the installation. She processed all of the necessary paperwork and personally supervised the solar panel installation. The panel installation was promptly followed by the electrical work and software installation. During both of these installations, great care was taken to assure the work site was left in excellent condition. After the installation, MSS continued to work closely with the energy corporation and city of Baltimore to assure the proper meter was installed and inspections passed. Ms Hayward has continued to monitor our system remotely to assure it is functioning properly. In sum, of the many contractor firms we have used on our houses, this is one of the very few I would wholeheartedly recommend.
Description of Work: Maryland Solar Solutions(MSS) measured the roof area we proposed to use for solar panels and provided a proposal that included the following: description of equipment to be used; list of forms to complete (federal, state, energy company, city); a statement that they would complete the forms, acquire permits, and schedule inspections; a chart detailing the amount of the system and when what percentage of the payments was due; a chart detailing expected costs and savings over a multi-year period. Upon selection of MSS, they ordered and installed the equipment, installed the electrical connections, installed the monitoring software, and acquired necessary permits, scheduled inspections, and completed government forms. In addition to the initial installation, they will monitor our system for performance for a multi-year period.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Response from Maryland Solar Solutions Inc
Thank you for recommending us! We are so pleased to hear this great feedback. We build systems that meet our customer's expectations in every way. We pride ourselves on excellent service and support throughout the entire installation process.

Michael B.
08/2010
5.0
energy audit, solar panels
  + 0 more
This job went great! Colette Hayward was extremely knowledgeable about solar photovoltaic in all relevant aspects. She did an excellent job explaining the financial costs and benefits of having MSSI install a PV system. The cost benefit analysis was clear and very helpful in making our decision. There are many factors affecting the return on a PV system; she explained each one - sometimes several times. Each phase of the project was completed as she said it would. From the office Cara was very good with paperwork that needed to be signed and on file. She made certain we understood what it was for and kept track of it all. The electrician for the job did neat professional work. Colette insured everything is clearly labeled. The equipment used has been reliable and simple to monitor/use. Any delivery delays or snafus were handled by Colette and no impact to our completion schedule or cost. Ty was very patient with his part of the project and like Colette was good about explaining the work no matter how many questions were asked. This was one of the best home improvement projects we have been associated with.
Description of Work: MSSI installed a ground mounted photovoltaic array connected to the electric gird to replace most of our home's electric usage. Site evaluation was done remotely, on building roofs, and in open areas on our property. An ideal location for energy production and future land use was selected. Work to be done, schedule, cost, and impact to my family was clearly described. Costs were documented as well as work completion and payment schedule. Steel posts were precisely placed. Array system was assembled and installed on site. Panel installation and wiring was completed. Each step was performed professionally and with little impact to neighbors or us. We now have an inspected compliant solar generation array on site.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80,000

Response from Maryland Solar Solutions Inc
We strive to offer the best quality equipment, installation and support! We sincerely thank you for this great review!
    • 1
    • 2
    • 3(current)

Contact information

11436 Cronridge Dr Suite V, Owings Mills, MD 21117

http://www.marylandsolarsolutions.com

Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
127148
Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
03/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Solar Panels,
Energy Efficiency Auditing

FAQ

Maryland Solar Solutions Inc is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Maryland Solar Solutions Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Maryland Solar Solutions Inc offers free project estimates.
Yes, Maryland Solar Solutions Inc offers eco-friendly accreditations.
No, Maryland Solar Solutions Inc does not offer a senior discount.
Yes, Maryland Solar Solutions Inc offers emergency services.
Yes, Maryland Solar Solutions Inc offers warranties.
Maryland Solar Solutions Inc offers the following services: Residential & Commercial solar electric, photovoltaic, solar pool heating, solar monitoring & energy auditing.
Geothermal, wind, solar hot water

Contact information

11436 Cronridge Dr Suite V, Owings Mills, MD 21117

http://www.marylandsolarsolutions.com

Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM