Kitchen Saver

The salesman was prompt and friendly. He showed us cabinet doors in what he said was Italian laminate, which he said was a much better version of thermofoil. We decided that they looked too much like plastic and we also didn't like that each style of door only came in one color. The wood doors that he showed us only came in raised panel, while we preferred flat panel. The wood doors also only came in a few color choices. The salesman gave us a price, with a 10% discount that he said was good for that day only. We told him that we had other companies that we were getting estimates from and we would not be deciding that day. Then the salesman put a lot of pressure on us and kept lowering the price to try to get us to choose Kitchen Savers. We told him that we already had appointments with two other companies and would not be making a choice until we got estimates from them. The salesman told us we didn't need to get any other estimates because he was giving us the best deal. He finally relented and said that we could get the other estimates and he would still give us the discounted price if we contacted him immediately after we talked to the other companies. One of the other companies we got an estimate from, Signature Woodcrafters, had door styles and colors that we liked much better, plus they did not put any sales pressure on us at all, so we went with them, even though their price was a bit higher. Although if we had liked any of the door styles, Kitchen Saver's price seemed good, we really did not like the sales pressure that Kitchen Savers put on us.

The existing cabinets were reinforced. The cabinets were taken down and take to the shop to reinforce and then replaced on the wall. The cabinets are now hung right. The refacing took very little time. The whole procedure was done in three days. Very happy with the results.

The whole process took just over two weeks. Everybody from the carpenter, Larry, to the electrician, to the plumber, Dave, was entirely professional and personable. They left the work area neat and clean every day. The results are beautiful as well as functional.

I chose Kitchen Saver because of their high ratings on Angie's List and because I didn't want to pay for all new cabinets. I made the right decision. Everyone I dealt with at Kitchen Saver, including the subs they work with, were experienced, skilled and professional. Al Brauer, the sales consultant, was easy to work with and didn't pressure me in any way. John Riegert, the VP in charge of installations, did the measuring and followed up with frequent communications concerning the schedule and who would be performing the work. I can't say enough good things about Patrick, the installer. He is a highly skilled perfectionist. Older houses can be difficult to work with, but whatever problems Patrick encountered he solved with great results. Everything he fabricated/installed turned out beautiful and perfect. Patrick even insisted on replacing a door that had such very minor damage that to me it looked like part of the grain. He even created toe kicks out of the cabinet facing material, which I wasn't expecting. They look great. The crown molding was installed by Derek, another perfectionist, who had to work with my uneven ceiling. Looking at the end result you would never know the ceiling had any problems. I was also impressed by the high quality of most of the products used by Kitchen Saver, including the cabinet/drawer material, the pulls and the new faucet. The only item I found to be below par was the sink. The original proposal presented to me by John included a 22-gauge builder-grade sink. I called John a few days later and requested an upgrade to 18-gauge, which he agreed to provide at no extra charge. The only critical comment I have is about the countertop fabricators they work with, Rock Tops in Glen Burnie. I drove up there and looked at their selection of material. They had a very limited selection of in-stock material and what I chose was a "special order," meaning they would charge me for the entire slab and not just the material needed for my counter. The saleswoman told me that all fabricators had the same policy, which turned out not to be the case. Since her estimate was much more than I had expected I decided to look elsewhere and arrange for my countertop independently of Kitchen Saver. I ended up using Counter Intelligence and will post that review on their page. I am VERY pleased with my new kitchen and would recommend Kitchen Saver to anyone looking to update their kitchen to beautiful without breaking the budget.

Save yourself the trouble, there's no need to even consider another company - go directly to Kitchen Saver. My kitchen looks like a magazine. Two years ago we installed beautiful granite and my cabinets looked pretty good at the time. However, they started looking shabby lately in comparison. Enter Kitchen Saver to the rescue. Impressed from the beginning with Al, our sales guy, absolutely wonderful to deal with, enter the crew - from Andrew who began work on my wet bar cabinetry to Craig who crafted most of the entire project. He is a master, and meticulous to a fault. This man is the hardest worker I have ever seen. Derrick, the supervisor checked in numerous times to make sure everything was looking perfect and John the VP Project Manager was always quick to respond. As a team, they coordinated everything including the cabinetry, new granite for my wet bar, and the electrician to install under cabinet lighting. Everything was orchestrated so smoothly and professionally (and on time and budget) I never had to do anything but come home at the end of the day and stare in awe. I have so much confidence in this company that I just left them to do their job. It was not inexpensive but I think price was fair, considering I have a lot of cabinets. Kitchen Saver has exceeded my expectations. I am a very happy customer!

We were very pleased with the final product from Kitchen Saver. We chose to reface instead of replace our cabinets because the foundation boxes were strong but we still wanted a different look (color/some design). We added an island to provide more storage and take advantage of some kitchen space that was not being used effectively. Ken Odell was the person who installed the cabinets for us and his attention to detail and willingness to keep us up to date on the status of the project was much appreciated. The only nit we had was that we would have liked to have had more time in the initial visit to really talk through options like a wine rack, drawer accents, etc. There may have been more we would have liked to have added but didn't know it was an option - we did end up adding the wine rack after the fact (and they were very accommodating with that request). However, there are a lot of variables that may have contributed to that, so it doesn't change our overall rating of the work and customer service provided to us by Kitchen Saver. We would definitely recommend them.

I could not find a time when both my husband and I could be home and comit to a sales call, I preferred to use my tme off during the day for that purpose, so asked that they make an exception, but the scheduler would not set up an appointment. I got a call back from the manager right away, and he persistently called me back when i missed his call, but I was leaning toward cabinet refinishing rather than refacing, so I declined to set up an appointment for an estimate at this time. If I change my mind, I will consider this company because the manager was very nice and showed that he wanted my business.

First of all, I give this company an A++ based on Craig Newton's work. Craig was the "master craftsman" (my words not his) who did all the work at our home. He was skillful, detail-oriented, methodical and someone who took a great deal of delight and pride in his craft. He gave us confidence that we made the right choice in going with this company. He did all the work himself so there is no crew of people who show up and throw the job together. I lked that! We had one estimate from the Home Depot contractor and knew we would not go with them since the sales person was so very poorly informed; however, having that experience was educational. Al Brauer was our sales consultant and we didn't feel he pressured us at all. He didn't suggest that we would get a "good deal price" by signing the evening he came over (as did the rep from Home Depot). I do wish, however, that he had a well laid out list of features; i.e., one that outlined low, medium and high options from which to choose. In retrospect, that would have helped us in making all the decisions required to get everything we wanted. The list would include quiet door and drawer closures (yep, wish we had gotten those!) and all the options we actually chose which are outlined in the next paragraph. We did insist on 170-degree hinges on an upper cupboard that was previously just unusable because the doors didn't open in a way that allowed easy access, and they were able to accomodate us although I don't think that request was a common one. These are some of the changes we made: We had the center wood piece in the lower cabinets knocked out, making one large opening which was previously divided in to two openings. This allowed us to add two large pull-out drawers where there was previously a half shelf and the bottom of the cabinet for storage. So we now have 1/4th more storage space and everything is easily accessible (pots and pans, casserole dishes, plastic storage stuff). Also, the two drawers above each of those cabinets were replaced by one wide drawer, again giving us much more space. There were 4 drawers next to the stove and we had the lower two removed and made in to a short cabinet with dividers to accomodate baking sheets, etc. There was a "blind cupboard" in a corner next to the dishwasher and we had that opened up in the back . So there is a door on that cabinet and 3 more "fake" doors all along the breakfast bar on side facing the next room where we have our bar stools (it's beautiful!). We had those same "fake" doors put on all the end cupboards and it gives a beautiful finished look. We also had the upper cupboard doors made longer and an edge put all around so we can now put under-the-cabinet lighting. The job took two days longer that we expected, which was not a problem for us. Knocking out that space to open the "blind" cupboard probably accounted for that delay. And, Craig took down our old over-the-range microwave and installed the new one (saving us the $150 installation fee charged by the appliance store).

My husband and I had been debating the last couple of years about having our kitchen cabinets refaced, as opposed to having all new cabinets installed. In January of this year, we attended the home show at the Dulles Home Expo in Chantilly, Virginia. There were many companies there giving all different sorts of advice as to why, or why not, to have refacing done. I was immediately drawn to Kitchen Saver as I had seen them advertised before on Angie?s List. We decided to talk to them because of the superior reviews that had been written about them. Sales Consultant, Mr. Al Brauer, came to our home to evaluate our kitchen. Our first meeting with him was an instantaneous liking. He was very down to earth and not at all pushy. We felt very comfortable in his presentation of what to expect in having our kitchen cabinets refaced. We have beautiful hard wood floors and Mr. Brauer brought in a couple of samples of different types of cherry wood that he thought would compliment our floor. We chose a cherry wood, with his help, that matched our floors in color. He explained, in detail, everything that would be done. We were very pleased and decided to go ahead and have the work done in our kitchen. Our kitchen was completed just last week. The project, as predicted, took approximately one week. During this time, Al would call periodically to see if we had any concerns or issues -- we did not. Their professional workmanship was beyond my expectations. The doors are all sold cherry wood and just beautiful. They installed all brand new drawers, expanded some of the cabinets over the refrigerator, put in a brand new lazy Susan, installed the most amazing molding around the corners of the cabinets and above the tops, installed lighting under the cabinets, and installed all new door knobs and drawer handles. Each night when I came home from work, I could not stop admiring the work that was being done. The master craftsman, Wayne, did all the installation and was exceptional in his detail. Before the work began, Wayne put down protective covering on all my floors and on top of my granite countertops. Each night before he left, he cleaned up everything and I was not left with any mess. He took such care in everything he did. You would have thought he was doing the work in his own home. In addition to all of this, I had an electrician, recommended by Kitchen Saver, install a hanging light fixture over the one part of my countertop. Previously before this, I had been told this could not be done because of the type of duct work that was in the ceiling. The electrician determined the wiring needed could be installed without any problem. They were able to do the work needed. I now have the most beautiful looking kitchen that I have always wanted. I could go on and on about how pleased my husband and I are with Kitchen Saver. Their work is truly exceptional and it is everything I could have imagined, plus more. I would definitely use them again and would highly recommend them to anyone interested in having work done by this outstanding professional company.

We just had a sales rep come out to talk about refacing and overall he left a bad impression. He was pushy and bad-mouthed other companies when I told him we had another person coming to make an estimate. He just turned my husband and I off with his attitude. We were surprised at how expensive refacing would be (he gave us a ballpark figure), but that might just be how expensive refacing is, rather than his company's being too high. We are still considering refacing v. new cabinets.

I highly recommend Kitchen Savers. They provide an excellent product at a good price!

We used the services of Kitchen Saver for refacing our cabinets. I last used their services in July. They came in to make an estimate. They measured all our cabinets. What they do is, since the cabinets are old cabinets so they have solid wood in the back, they replaced the doors and they refaced the boxes. They added some molding for us. The new cabinets go higher up, so I have a third shelf which used to like go up in to the air. The power supply interrupted them. There was one guy who was very polite, he was very neat, he was cautious of cleaning up and telling us at the end of the day that we can use this but do not use that sort of thing. I think they did it so we could get to the stove for one night. They were very thoughtful. I think they also gave us a new faucet. They had good ideas as far as for the door pulls. So, overall they did a really good job. I have also told other people about them. They were here for like 2-3 hours, and the guy, Caleb was his name, kept answering every possible question. We compared them to other options for the kitchen, like tearing the whole thing out and reconfiguring, that was somebody's proposal. So I might say that we did not do apples to apples on the exact same job. We did not go to other people that did say things. We felt like it refacing was a great solution and once we decided to have refacing we went to Angie's list for this kind of a company and since they were on it and people were quite happy we hired them.

First of all I will tell you that we had several companies come in before Kitchen Saver. Coincidentally enough they were the fourth and final company to come look at our kitchen and all I can say is that I wish they had been the first one in. We must have wasted hours of our time with the other companies because only Kitchen Saver seemed to really be helpful, listened to what we wanted and made suggestions based on our needs and wants. What really impressed me most was the fact that the salesperson was not just saying yes to every idea my wife and I had. He would give us his honest opinion when it came to color selection, door style even the placement of a new cabinet and actually told us some of our ideas wouldn't work. Needless to say we were very impressed with the company?s dedication to detail. Even though they were more expensive then the other 3 that came in we really felt that we got more than our money?s worth. The bottom line is from our first contact with Kitchen Saver we knew this was the company we should do work with and it paid off! Our advice is to not even bother with other refacing companies. There is a big difference and it is noticeable. Kitchen Saver really proved themselves to be the best company out there. We refaced our kitchen cabinets from the tired old golden oak to a beautiful cherry wood door. We also added some new cabinets above the refrigerator and microwave. We even removed the bulkhead and extended the existing cabinets to the ceiling. This was really impressive because two of the other companies that came in told us they could extend them by adding a face frame above the cabinet but only kitchen saver actually built a full cabinet above the existing cabinetry to change our 30" tall cabinets to 42" tall. Our installer Larry was wonderful. He arrived every day and cleaned up after himself so we were able to use the kitchen every night. It turns out that Kitchen Saver installers are full time employees of the company so there were no sub contracting issues like other companies we have used in the past. We are thrilled with our newly refaced kitchen. It looks beautiful and everyone who has come in has been asking us who did it. They cannot believe that it is a reface! From start to finish everything happened like clockwork. We just cant say enough about the experience. We will be using Kitchen Saver in the future to reface our bathroom vanities.

I Had some problems with the door colors but it was taken care of right away.

Overall, the experience was good. The work took quite a while to get done, but the work was very well done! They needed to re-order one of the cabinet doors and there was one small piece that needed be done, which took them awhile; I’m not sure why they didn’t just get everything done at once, but the work was great.

Kitchen Savers offered a quality product, but we went with another company.The high pressure sales pitch turned us both away. I'm not interested in making an impulse $7000 purchase for refacing kitchen cabinets. I need time to consider options and make choices.

Very impressed with the salesman. Chris, the carpenter, was sensational. Kitchen Savers is lucky to have him. He was punctual every day. He completed his work with precision and care. He was gracious,honest, had a sweet disposition and communicated with us often. He also worked well with the other contractors from Rock Tops and the plumber. Although the ad on the Kitchen Savers truck says they can complete the work in 3 days, ours took 5. They told us in advance that it would take 4 or 5 days. It was well worth the wait. Chris made one tiny mistake (barely noticeable) but he alerted us to the error and replaced the entire cabinet door. Our kitchen is beautiful. We could not be happier. The price was reasonable. We highly recommend Kitchen Savers.

Great. Always on time, cleaned up each day, made any adjustments requested. Very professional.

Kitchen Savers did an excellent job for us. When there were a couple of glitches, they were fixed immediately.

This was an incredibly pleasant experience from start to finish. The salesmen, Caleb and Adam, were excellent in explaining their product, without the use of hard-sell tactics. When we wanted to go to a granite provider on a Saturday to select our countertops, Adam went out of his way to drop off a cabinet door so that we could match the granite with the wood and stain. John answered all of our questions regarding measurements and installation and even helped us obtain a rebate from the company that sold us our cooktop! Our cabinet installer-refacer, Wayne, was highly skilled and trustworthy. I felt totally comfortable leaving the key with him for the six days that he worked in our house. He took special care in protecting the flooring and keeping the balance of the house dust free. The fact that Kitchen Saver doesn't use subcontractors provides the security that it is accountable for all aspects of the project. I would wholeheartedly recommend Kitchen Saver to anyone who is interested in having their kitchen refaced or refinished.

Overrall, we were very pleased with Kitchen Saver. George, who did the majority of the work and managed the project was excellent. We were very comfortable with him in our home. His was good with our small children and adaptable to our schedules and needs. He also was very professional and skilled in his work. The only issue we really had was initally when the salesman, Adam, came to our home for the estimate. Initally, he was excellent. He spent a lot of time helping us choose the cabinetary and he had a lot of fantastic ideas to help make our kitchen more modern and functional. However, at the end of our meeting he really put on the pressure to sign a contract then and there. He initially gave us one price if we signed the contract that day and a higher price if we waited. All of the sudden we felt as if we were dealing with a used car salesman, not with a reputable remodeling company and it was quite upsetting. Once we expressed our concerns, though, and made it clear we were not signing anything until we had some time to think, he was able to offer the same price several days later. This part of the process made me doubt whether the comapny was reputable, but we did our research, looked at other options and spoke with references, and once we were ready to proceed were very happy with the process. The work took a little over a week to complete. George came every morning to work on the refacing and carpentry and arranged for the electrical and plumbing work to be done. They even worked with our counter- top installer so that everything could be completed timely and properly. George always tidied up at the end of the day, and was careful to make sure our children could not get into anything dangerous. There is still one little piece to complete. They need to replace one of the drawer fronts that came damaged, but they have already arranged to have that done, and it was George who noticed the problem, not us. I would highly recommend kitchen saver to anyone.

same as above--not well, since i have not gotten my credit yet!

I can't say enough about the service provided by Kitchen Saver. First of all, they provided "old fashioned" expertise and advice. They are TRUE professionals and really went about the job and sales process with precision and grace. Of course, spending money on a redo of the kitchen can be a scary concept (at least to me), but the Kitchen Saver team just did a great job! My wife is tough and has high standards, and even she was raving about the way that their workmen cleaned up each evening as the job progressed. These guys are high quality workman, and really take pride in their product. On top of that, the kitchen looks awesome, and they did it without replacing the cabinets, which would have been a waste of money. Kitchen Saver did a great job, and I have recommended them to friends in the neighborhhood whom also have been really pleased. Kitchen Saver is likely not the cheapest provider, but for the quality they offer, they are fantastic!

The process of kitchen remodeling is inherently a stressful procedure and the people of Kitchen Saver made it as painless as possible. Each individual was totally professional and knowledgeable about his particular task, from the sales associate, Adam Chandler and office staff to the plumber, the electrician, the carpenter and everybody else associated with the job. They took care to protect our carpeting, floors and walls when going in and out of our home and they cleaned up completely before leaving every day. The finished product is beautiful and we couldn't be happier with the job!

Our experience with Kitchen Savers was very positive. They were very professional, from our salesman Al through and including the installation manager John and the main person performing the work, Craig. Al spent a lot of time with us to design our new kitchen and never rushed us to make decisions. John indicated that the process would take two weeks to complete and they met their goal. John provided a day-by day schedule for the job and his team completed what they had planned each day. Craig showed up each day when he told us he would and worked diligently each day to complete the work for that day. All of the supporting employees and the subcontractors were proficient and quick to complete their work while being personable. We had Kitchen Savers remove our old appliances and when the new appliances arrived, they installed them. They were polite and punctual during each visit and made sure to close off the kitchen from the rest of the house to minimize dust in other rooms. Any issues that arose during the installation were quickly resolved. Kitchen Savers was a pleasure to work with and we would not hesitate to recommend them. Of the companies we've had perform work for us, Kitchen Savers was one of the best. We are enjoying our new kitchen!