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KCK Air Conditioning & Heating Consultants, LLC

Heating and Air Conditioning

About us

KCK Air Conditioning & Heating Consultants, LLC

Services we offer

Air Conditioning & Heating services

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.0
value
4.5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Adam K.
01/2021
1.0
heating & air conditioning/hvac
  + -1 more
Unresponsive and Unreliable Please do your research before using this company. For example see yelp ([*** Link removed ***] KCK no showed on two appointment times without any notification. They did not respond to any voicemails or emails left through their website. They will only respond via text but will not respond for days/weeks at a time if ever. This is a pattern that shows in multiple reviews if you look on yelp, better business bureau, etc. The company became extremely unresponsive and unreliable when there was a warranty issue. They have made getting warranty work near impossible. When they did show up, they wanted to get in and out so quickly that they left their mess behind and did not resolve the problem. The company may reply with a rebuttal, but I have saved all my attempted communications with them. Also there are other reviews online showing this same unprofessional behavior pattern. So please make sure you review them all before engaging with KCK.
Description of Work: Warrant Repair

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


M M.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was one complimentary house call for preventative maintenance session. We usually do a session in the spring and the fall and you get one per session. I have no dislikes. They are punctual, professional, efficient, and courteous. The work was excellent.
Description of Work: Repair service, and we use them for preventative maintenance as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    17529 Queen Elizabeth Dr, Olney, MD 20832


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    KCK Air Conditioning & Heating Consultants, LLC is currently rated 3 overall out of 5.
    No, KCK Air Conditioning & Heating Consultants, LLC does not offer free project estimates.
    No, KCK Air Conditioning & Heating Consultants, LLC does not offer eco-friendly accreditations.
    No, KCK Air Conditioning & Heating Consultants, LLC does not offer a senior discount.
    No, KCK Air Conditioning & Heating Consultants, LLC does not offer emergency services.
    No, KCK Air Conditioning & Heating Consultants, LLC does not offer warranties.
    KCK Air Conditioning & Heating Consultants, LLC offers the following services: Air Conditioning & Heating services

    Contact information

    17529 Queen Elizabeth Dr, Olney, MD 20832