Golden Key

Golden Key showed up on time, performed the work and even gave me tips on how I can repair similar issues in the future!

Gregory was great to work with. Gave me an honest assessment of the problem and a fair price to fix it. He worked quickly and the finished product was like new. Would hire again in a heartbeat.

Terrible! The gentlemen from Golden Key arrived and assessed the water damage. They proceeded to take the TV down to open up the ceiling to check the leak. They decided to leave the ceiling open to dry out and re-mounted the TV (which was initially too high). The TV appeared fine in the new, lower position; but they did not hook the cable or plug the TV in. When I turned the TV on after they'd left, there were lines across and a huge black spot in the upper right hand corner. I initially thought water dropped into the TV but as it turns out, they broke the LED panel when re-mounting the TV. I reported the damage to the owner and he denied responsibility. I'm out $1000 for a brand new TV which I'd watched a maybe 10 times because the broken LED panel isn't covered under the TV warranty and their business insurance has no liability for the insured worker when working in someone’s home. Beware!!!

I had several places where drywall or plaster had to be patched. The handyman arrived on time and was very thorough. He was also pleasant to talk to. My only complaint was the price - it seemed high for this type of work.

I think he performed the work in a professional and timely manner.

They were able to come over the same day as I called. They were friendly. They kept things orderly and were meticulous about being sure the job was done right and there were no leaks.

They were very good with getting the work done on time. He quickly was able to reattach the trim to the house. Even though it was a little high and he felt it was safe enough that he could get up on the roof a little ways and attach the trim. The facing board that was actually broken in half that I didn't even realize, I thought that it was two boards. He discovered things I didn't see right off the bat. He was professional. He pointed out some other things I need to watch as well.

Prompt, efficient, high-quality service.

Very well - he arrived promptly, even though he had to return several times for the plaster repair (it had to dry). My only question is the mounting of the air conditioner - some of the weather stripping is now peeling. Very pleasant fellow, though.

Gregory was great, he did everything I asked and gave me advice on a few other things that he thought should be done. I would highly recommend him.

I'm using this company for the third time now, because i know I am always gonna feel that the money was well spent. The concrete steps were patched and refinished. It now looks like new. The contractor was even able re-grout our old bathroom, and fix up our old front door which was rotting for years now. Definitely will use again.

All this company wanted to do was wait three hours which I paid for and then start charging me $75 per hour thereafter. We had the exact same work done once before and it was done wonderfully in the same timeframe. Also the last time we had this done, while the drywall was drying the other contractor fixed other cracks in the house. This company, while the drywall was drying did nothing else even though we requested them to fill some tiny cracks. Also, he was terribly difficult to work with. He accused me for a long time of not having the correct drywall when in fact it was the exact drywall we needed. After three hours we had him leave because we didn't want to pay anymore. He left a huge mess and did not complete the work. I would not recommend. I forget the name of the other company who did great work but I will post a positive review to them when I go back on Angies List.

My husband and I hired Gregory for a 4 hour Handyman package. After working with Gregory, we were baffled by the other good reviews. We had a long list of small things to be done around the house. He was able to do less than half of them. Out of the 4 the major things we needed done, he was able to do none. 2 were changing existing light fixtures, 1 was rehanging a light fixture that fell and the last thing was mounting a tv to the wall. He did not feel comfortable changing the light fixtures because he did not have enough electrical experience and thought it was dangerous. I had to hire an electrician, who stated all 3 lighting updates were straightforward and they were able to take care of all 3 in 1.5 hours. When he tried mounting the tv to the wall with my husband, he kept holding the equipment backwards and struggled with the instructions. Eventually he said we had ordered the wrong mounting system. After he left, my husband and brother were able to hang it up themselves with the same hardware, which indeed was compatible. With all the time leftover, I had him do minor tasks around the house like putting screws into the wall to hang a small security camera and change locks on outdoor gates. He struggled with these tasks as well. Then I had him secure a small entryway table and a dresser to the wall for safety purposes to keep them from fallimg over since we are expecting our first child. After he secured the entryway table and moved onto other tasks, I went to check it myself and the screw came right out of the wall and the table was able to topple forward. In the basement, he needed to reatttach a small piece of wood that came loose from the ceiling...he did not know how to properly use the nail gun and was firing it improperly at odd angles into the wood so the wood kept splitting and he kept pulling the nails out and doing it again. Overall, we were extremely dissatisfied and just wasted 4 hours and $250 trying to show him how to do his job properly. I do not recommend him and will never hire him again.

Showed up on time. Performed the task as agreed and disucussed potential future projects.

They did a good job. It was a tough repair.

It went very well. I was contacted right away to set up an appointment. the handyman showed up on time and began working right away. I made sure I had a list and identified the priority items. It turns out he is a locksmith by trade and was able to deal with some issues with the storm door handle and door knob that came up. Even though there were a few set backs, he was determined to finish each task and did whatever it took to do it. I actually ended up purchasing new locks for my front doors got a good deal on the process of the locks.. He worked hard for the full 8 hours and was able to get through several of the tasks.

They did great. They were very agreeable and willing to work around unusual circumstances.

When I called them, they came right away. They came, they did the job on time, and left. They cleaned everything up.

Highly Recommend! - Work was done exceptionally well

The repair was completely satisfactory.

Punctuality and professional as he completed each and task.

Gregory was a professional , he was attentative , and it left like his only mission to help me. Would definitely hire again.

Gregory was great, He removed the old wall paper. He fixed the wooden rough in, repaired the old dry wall and painted the wall everywhere needed. He then even re grouted the bathroom downstairs. He was polite, nice, and worked with me. Would definitely hire again.

I had major problems with them. I didn't even schedule the appointment. I purchase the package and they were supposed to call me back never heard back from them. I actually had to contact Angie's List, and request some type of follow up. They provided the phone number for Golden Key and informed me that they would reach out to them. A representative maybe a day or two after I had contacted Angie's List and he was informing me of the limitations of the package and I was just trying to let him know what I would like done. I have a large mirror that I needed to have hung he told me at that point that I need to cancel the order and request two people, because he needed another person to help hang the mirror. I have never had two people to hang that mirror. It has always been one person. I also wanted pictures hung and I also wanted the curtain rod, the curtain hooks, put up, and I wanted one shelf put up. It seemed like they didn't want to do the work. I think in the future, once the package is booked, that they should try and make contact within a day or two to confirm the appointment date. Then once they contact the person to just explain the limitations on the package, or even have it posted on Angie's List just to let folks know what they can't do what they can do. I just felt like he was sort of looking for a little more money. I have never had anybody ask for a second person to be there to help them hang a mirror. The price was a little high, but I was willing to pay it to get all the work done.

I'm very pleased with the work. I would definitely hire them again.