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Value Dry Waterproofing
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install, Concrete Foundation Installation,
About us
Value Dry is committed to never stop fighting the damaging effects of moisture and poor air quality in your home. We transform wet basements and musty crawl spaces into dry, healthy, useable space through basement waterproofing and crawl space encapsulation. We provide the best lifetime transferable warranty in the DC/Baltimore area. Our services include sump installation and replacement, battery backup sump pumps, foundation waterproofing, vapor barriers, humidity/ventilation control, outside stairwell drains, window well drains, egress windows, insulation, and foundation repair. We are conveniently located between the Baltimore and Washington, D.C. beltways and our service range covers Maryland, Virginia, Washington, D.C., Southern Delaware and the panhandle of West Virginia. Our entire team, from our call center staff to our inspectors and installers, is fully committed to maintaining the highest standards of customer service and protecting your biggest investment, your home. Our work is backed by a lifetime transferable warranty and a 24/7 service team. We are very proud of the reputation that we have built through online reviews, within our industry, and among our customers. Give us a call at (888) 768-2583 to schedule a free consultation or if you have any questions.
Business highlights
Emergency services offered
22 years of experience
Services we offer
Basement Waterproofing, Crawl Space Encapsulation, Sump Pump Installation, & Indoor Air Quality.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8205 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 9% | ||
| 2% | ||
| 0% | ||
| 1% |
Showing 1-25 of 205 reviews
Victoria E.
Dec 2024
They were expensive, but clearly the best product.
Response from Value Dry Waterproofing
"Thank you for your feedback. We will be here to maintain and service your system as we have been for our customers for the past 20+ years. Enjoy your Value Dry solution. We appreciate your business."
Matt R.
Apr 2024
Overall good experience! Professional, quick, and the work is holding up through some heavy rainfall.
Response from Value Dry Waterproofing
"Thank you for taking the time to review your experience with Value Dry Waterproofing. We really appreciate your positive review and it was great to have you as a customer! We look forward to serving you again soon."
Michael C.
Jul 2023
ValueDry did a great job. They managed all aspects of the job including providing a financing alternative to help with the significant costs of our job. Definitely recommend them and would use them again.
Dolores S.
Jul 2022
I've been using them for the past 5 years. The worker's name is Danny Farnsworth has been very effective, efficient, pleasant and honest. They keep my basement dry for the past 5 years.
Response from Value Dry Waterproofing
"Thanks so much, Danny is a great asset to our team. We appreciate you writing us a review."
Stephanie D.
Jul 2022
All was great!
Response from Value Dry Waterproofing
"Thank you, we appreciate you taking the time to write a review. Please keep us in mind if you have a friend, neighbor, or family member with a wet basement or musty crawl space. Refer them to Value Dry and receive a FREE Annual Maintenance!* Have them call us at this number...888-768-2583 *(with each referral that becomes a paying Value Dry customer)"
Patrick C.
Jun 2021
Did a great job installing French drains
Response from Value Dry Waterproofing
"Thank you, we appreciate you taking the time to write a review. Please keep in mind when you have a friend, neighbor, or family member with a wet basement or musty crawl space? Refer them to Value Dry and receive a FREE Annual Maintenance!!* 888-768-2583 (with each referral that becomes a paying Value Dry customer)"
Julie S.
Jan 2021
the team was great . They were fast and efficient. They cleaned up their mess afterward. I couldn't have been any happier.
Response from Value Dry Waterproofing
"Thank you, we appreciate you taking the time to write a review. Please keep in mind when you have a friend, neighbor, or family member with a wet basement or musty crawl space? Refer them to Value Dry and receive a FREE Annual Maintenance!!* 888-768-2583 (with each referral that becomes a paying Value Dry customer)"
Angela K.
Nov 2020
Great job - fast and efficient!
Response from Value Dry Waterproofing
"Thank you, we appreciate you taking the time to write a review. Please keep in mind when you have a friend, neighbor, or family member with a wet basement or musty crawl space? Refer them to Value Dry and receive a FREE Annual Maintenance!!* 888-768-2583 (with each referral that becomes a paying Value Dry customer)"
Karen K.
Aug 2020
Value Dry Waterproofing installed our interior waterproofing system approximately ten years ago. For details, see our December 23, 2011 review. They perform an annual system maintenance check and cleaning and we continue to be 100% happy with all the work they did. When it rains, we have peace of mind!
Response from Value Dry Waterproofing
"Thank you, we appreciate you taking the time to write a review. Please keep in mind when you have a friend, neighbor, or family member with a wet basement or musty crawl space? Refer them to Value Dry and receive a FREE Annual Maintenance!!* 888-768-2583 (with each referral that becomes a paying Value Dry customer)"
Camey T.
Mar 2020
Overall: B Price: A Quality: B Responsiveness: A Punctuality: A Professionalism: A Value Dry staff are easy to work with, friendly, and responsive. I had a great experience with their consultant (friendly, informative, stayed late to answer our questions), their onsite team (friendly, courteous), and their management (understanding, responsive). Scheduling the consultation was quick and aligned to later in the day to accommodate our family schedule. Our consultant stayed later than I would have expected. We asked a lot of questions and he was happy to answer them all, and provided a proposal for work and a quote during the visit. The crew was on punctual, worked hard, and accomplished the work based on the schedule. They were very polite and engaging throughout the day. They did a good job on cleanup. The on-site foreman consulted and advised us on site about a crack discovered in our foundation wall once insulation was removed. Thankfully it was not too bad, but he had an immediate solution that was added onto our current project and schedule at very minimal impact. We very much appreciated that. There was one aspect of the contract that was not quite completed as it turns out our house layout did not allow for it. The company worked with me and quickly resolved the inconsistency. There are only two aspects where we have some constructive criticism: There was a moment of awkwardness for us during the initial consultation when it was identified they could perform the work the next week, then to lock that in there is a "waiver of right to cancel" form that I was not expecting to have to sign to get that date. It was not pressed upon us per say, but it seemed unnecessary since they were identified as available ("winter availability"). It kinda pressured us into fast decision or potentially have to wait "up to two weeks". Since we really just wanted to get the project over with, we did go ahead and sign. The form is used for emergency work, and I don’t think any of us during the whole visit identified the problems we had as an emergency. Also, there was one technical aspect of the job which was not explained (dimpled drain mat, what it does and how it is installed). Though we didn’t realize it until the work was completed and we were asking “what is that?”. In regard to the installation of the interior French drain system (etc.), everything was completed very well, and we have all indications that it should work exactly as expected. Some gripes after the fact were that the concrete pour and smoothing could have gone better. The resulting concrete work is mostly flat, but not there are some waves and texture issues (overlaps, small ridges) in the final work that will mean we have to put some effort in ensuring our shelves will be stable and semi level when we put our room back together. Also, from the equipment used and the concrete chunks removed, there are quite a number of floor chips, scuffs, and scrape marks on areas of the floor that were not part of the construction (but in the same room). These aspects are a little frustrating in hindsight as there are techniques to ensure poured concrete is flat and smooth. In addition, something as simple as putting down some cardboard would likely have prevented the majority of the chips and scrapes. For anyone considering them for a project, just ensuring that extra discussions occur in regard to expectations on the final look will be useful to help avoid these issues. In conclusion, everything went very well and the company was great to work with, without the little gripes above it would have been an "A" result all the way around. Based on the people and the reputation, we would definitely work with them again in the future. We would make it a point to be extra verbose in terms of the final expectations, which we think (based on the great experiences with the staff) would be well received and applied with no issues.
Response from Value Dry Waterproofing
"Thank you, for taking the time to write a review, we do appreciate your business. Remember when you have a friend, neighbor, or family member with a wet basement or musty crawl space? Refer them to Value Dry and receive a FREE Annual Maintenance!!* 888-768-2583 (with each referral that becomes a paying Value Dry customer)"
Susan M.
Nov 2019
Work was completed on schedule.Excellent follow through and cleanup. Crew was professional and courteous. Carlos Hernando, the customer Rep, was always responsive and very helpful in customizing work to fit my needs.
Response from Value Dry Waterproofing
"Ms. [Member Name Removed] thank you for taking the time to write a review and we appreciate you choosing us to work in your home. Our crew certainly works hard, I will pass along your kind words to Carlos and the Crew. Regards, Carolyn"
Karl R.
May 2019
In July of 2018, we suffered severe flooding in our garage and basement after a torrential rainstorm. We discovered that the basement flooding was due to water seepage through our foundation up through the floor, rather than from surface water (which was the case for the garage). After we had ServPro dry out the basement and pull up the carpets, three vendors gave us estimates for mitigating the leaks and seepage. The first suggested waterproofing the foundation from the outside, which would have meant pulling up our landscaping and removing a retaining wall, a prohibitively expensive and disruptive solution. The other two, including Value Dry, recommended some versions of an interior subfloor drain and a "vapor barrier" along the base of the basement and garage. We went with Value Dry because of the confidence that the salesman, Renfred "Ren" Abutin conveyed in explaining the solution. We learned so much from him, answered all of our questions, and was well-versed about the technology used--the Why, not just the What. While their quote wasn't the cheepest, they weren't the most expensive option either. And the company exceeded our expectations. It took them two days to finish the work, and even installed an extra sump well and pump after realizing the original single-pump solution would not work for both the garage and basement because they were on two levels. ValueDry also installed a new Speed Drain for the garage and connected it to the Sump Pump. They also realized that the window well required a separate drain, which they installed at no additional cost. Six months later, the basement is great, and our garage no longer has a musty smell.
Response from Value Dry Waterproofing
"Thank you, for taking the time to write a review, we will make sure to pass along your kind words to our team. Please remember when you refer us to a paying customer, as a Thank you we will provide you with a Free Annual Maintenance on your Sump pump - a savings of $349.00. We appreciate your business."
Terry B.
May 2019
It went well. A couple other companies wanted to install an Interior Drain which was not needed and charge 24k for it and did not address the problem of the Old Sumps running constantly 24/7/365. We had several companies look at the issue, Value Dry was awarded the work as they used Battery Back Up Sump Pumps, other companies were in the same price range, but did not use Battery Back Up Sump Pumps, after dealing with water for over a year, we wanted to make sure we weren't going to have to deal with water again if the power went out. Sure the Battery Backup will run down, but it will also give us time to get a Backup Generator if needed. I have attached two picture files, before and after installation.
Response from Value Dry Waterproofing
"Thank you, we appreciate you taking the time to write a review. Please keep in mind when you have a friend, neighbor, or family member with a wet basement or musty crawl space? Refer them to Value Dry and receive a FREE Annual Maintenance!!* 888-768-2583 (with each referral that becomes a paying Value Dry customer)"
Ryan M.
Feb 2019
The expectations and process was clearly communicated. We had the basement floor trenched and a drain installed. Walls were sealed behind a vapor barrier. New sump pump was installed. Process took about 2 days and made a bit of a mess (to be expected) but nothing horrible. Was verbally told that basement would never have water issues again. I'm not sure if that's actually a contractual promise but it's been true so far and we have had several weather events that would have caused flooding in the past.
Response from Value Dry Waterproofing
"Thank you, for taking the time to write a review, we do appreciate your business. Remember when you have a friend, neighbor, or family member with a wet basement or musty crawl space? Refer them to Value Dry and receive a FREE Annual Maintenance!!* 888-768-2583 (with each referral that becomes a paying Value Dry customer)"
JIm G.
Feb 2019
ESTIMATE: 9/4/18 WORK COMPLETED: Late November,2018 The bottom line, I would use these people again, not because they were perfect but because they were responsive to their miscues and were willing to correct them expeditiously. Scheduling: it took several months to get the company to come to do the work, I think because they aggressively promote themselves but lack sufficient crews to do the work. Performance: once on-site, the crews were as neat as possible, careful and complete, jackhammering interior concrete floor to install a drain system mostly without disturbing ceramic tile surrounding the project. When a city inspector would not clear the interior project, the company sent another more experienced person to re-dig the trenches and re-do the drain work to meet the city's concerns. And after the interior drain and sump pump was in place and a small amount of liquid appeared on the concrete work, the company again sent a senior staff person to diagnose. On the exterior part of the project, their crews were mostly careful and thorough, although we did lose some shrubbery at the excavation site. Again, their more senior workers were luckily on-site to do most of the work, some of which was difficult. One problem: by contract, the company will not "tamper" when replacing the soil, and while I personally tried to do that myself, over the ensuing few months the excavation site has settled and created a ditch to a point that will now require that I bring in additional soil to level the dirt and slope it away from the house. One caveat: the company does not repair interior walls that much be displaced by their waterproofing system, and so another contractor is necessary if you are unable to make these repairs yourself.
Response from Value Dry Waterproofing
"Thank you for taking the time to write a review. We strive daily to improve our customers experience and take your feedback seriously. Thank you for choosing Value Dry Waterproofing."
Jessica M.
Feb 2019
Overall, services were performed well. The engineer sold us on the sump pump with their company versus other pump/drain types and versus excavation based on their quality and warranty. The main issue we had was responsiveness. After the pump install, I was informed the discharge pipe would be installed that saturday. They didn't show up and ended up completing the job 2 weeks after the pump install. The drywall re-install was completed ~ 1 week after pump install. However, it seems the general install quality was good. We shall see what happens when we have another downpour! Another issue we're running into is that we now need another contractor to reinstall the carpet, prep/paint the walls, and restain the baseboards. This isn't an issue with Value Dry; it's the expensiveness of fixing up everything to make it look the way it did before. I think prospective customers should understand there is a lot of work that needs to be done after Value Dry completes their job to make the rooms look like they originally did.
Response from Value Dry Waterproofing
"Thank you, we appreciate you taking the time to write a review. Your feedback is very important in helping us learn how to improve our service, as we continue to strive for excellence everyday. Please keep in mind when you refer a paying customer to us, we will complete a Free annual maintenance on your sump pump, a savings of $349.00 Please call the office 888-768-2583 if we can be of further service."
Tom O.
Nov 2018
We liked their proposals and ideas but we decided to attack the outdoor grading first (part of their suggestion). Thankfully, we discovered a few flaws with our outdoor drainage. We would have gone with their system had the grading not been successful.
Response from Value Dry Waterproofing
"Thank you, for taking the time to write a review, your feedback is very important to us. We are happy your issue was resolved. If, you should ever need our services please do not hesitate to call 888-768-2583."
Laura A.
Nov 2018
I had a foundation crack that caused my basement to have a small leak twice a year. I decided to finish my basement and my contractor advised the repair was beyond his experience, so I was in a bit of a bind to find someone ASAP. While I feel their quote was high, I did not have the time to dig in and have multiple bids (the other bids I got said again beyond their expertise). They were responsive, no issues with the work, and while they were expensive I have no regrets. Why? It’s been 8 months since my beautiful basement has been finished and we’ve had probably the wettest year I can remember. Constant rains and flooding in my yard and walkway. Basement has remained dry the entire time. Worth it.
Response from Value Dry Waterproofing
"Thank you, we appreciate you taking the time to write a review. Please remember when referring a customer that signs a contract with us for work to be done, you will receive a Free Annual Maintenance (valued at $349.00)."
Barbara H.
Aug 2018
Work completed in 3 days; very professional team. Basement in good working order when they left.
Response from Value Dry Waterproofing
"Thank you we appreciate you taking the time to write a review. We strive daily to meet and exceed our clients expectations. Regards, Carolyn Gooden, Marketing manager."
Arthur E.
Mar 2018
Met expectations.
Response from Value Dry Waterproofing
"Thank you for taking the time to write a review, we do appreciate it. Please do not hesitate to call 888-768-2583 if we can be of further service."
Andrew C.
Mar 2018
They did very well.
Response from Value Dry Waterproofing
"Thank you, your feedback is very important to us. Our team works hard each day to ensure customer satisfaction. We appreciate you taking the time to write a review. Please call the office 888-768-2583 if we can be of further service."
Helen P.
Feb 2018
From first contact to the last working with the professionals at Value Dry was a pleasure. I left a message on a Sunday and received a return call that day. Russ provided a very detailed estimate and explained the services recommended. When work began, I mentioned to Fletcher that the floor tiles that needed removing were discontinued, and he took the time to remove the tiles without breaking them to the extent possible without me even asking. Not only did he make every effort to minimize the disruption, but he went out of his way to help coordinate the repairs needed after the waterproofing was done. His recommendations helped us avoid ripping up part of our walkway and anticipated issues that might arise as we put our space back together. Most others would have not bothered as it's not their problem. Danny replaced our wood paneling, leveled our door, and replace the rotten threshold and again he made every effort to help get our space back in order. He's a true craftsman with attention to detail. Finally, we needed some minor adjustments after the project was almost done that were not originally anticipated and Fletcher and Danny returned to make sure the project was done to our satisfaction. I highly recommend Value Dry as every interaction was professional and sensitive to the disruption a water issue is for a homeowner. Plus, the price was very fair and actually a little lower than our other estimates.
Response from Value Dry Waterproofing
"Thank you for allowing us to earn your business and taking the time to provide us with your honest feedback. Fletcher and Danny take their work very seriously just like the rest of the members of our team, I will make sure to pass along your kind words. We at Value Dry Waterproofing shrive daily to provide a professional experience, excellent customer service and to fulfill the scope of work at a fair and reasonable cost. To have you recognized our efforts means a lot. Just a reminder, we do offer a Free Annual Maintenance when you refer a paying customer. Regards Carolyn"
Bonita D.
Feb 2018
The solution suggested was a very good solution. I decided to have work done at a later time.
Response from Value Dry Waterproofing
"Thank you for taking the time to write a review. We would be happy to help as soon as you decide to move forward. If, you should have any questions before then please do not hesitate to call. - Carolyn"
Emily B.
Feb 2018
Overall, I had a very good experience with Value Dry and would recommend them / would use them again in my home. The main selling point of this company is that they warranty the drain system and sump pump for the life of the home (transferable to future owners). Most other places will warranty the drain and provide only a 2-3 year warranty on the pump. It's nice to know that if the pump has an issue in 10 years, I can call them to fix it at no cost. I had a leak in my basement (house was built in 1923) that got increasingly worse, so we needed to put a drain and pump in on one wall. The estimate appointment was at 7 PM, which was convenient. The sales pitch was a little heavy handed for me, BUT they provided a very detailed overview of the installation process, were able to adjust the scope of work down a bit to conserve costs and target the main area where we had water entry, and were able to get the work scheduled for Friday of that week (4 days out). I really appreciated the fast scheduling because the upcoming weekend weather forecast was very rainy. The crew (led by Fletcher) was extremely professional, quick, and clean. After they departed, you could barely tell that they had been there. We had a minor hiccup when the negative air system they used to keep dust out of the basement took the pilot light on my hot water heater out, but Value Dry took care of that for me. Most importantly, after a weekend of heavy rain, my basement is totally dry. I had a positive experience from start to finish, and definitely recommend them.
Response from Value Dry Waterproofing
"We appreciate you taking the time to write a detailed review on your overall experience with us. We strive daily to provide a prompt and efficient service and work hard to give our full attention to each and every client. I will happily pass along your kind words to Fletcher and his team, letting them know you recognized their hard work. Please keep in mind that we do offer a Free annual maintenance when you refer a paying customer to Value Dry. Thank you - Carolyn"
Patricia M.
Jan 2018
They did a great job!
Licensing
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FAQ
Value Dry Waterproofing is currently rated 4.8 overall out of 5.
Value Dry Waterproofing accepts the following forms of payment: CreditCard
Yes, Value Dry Waterproofing offers free project estimates.
No, Value Dry Waterproofing does not offer eco-friendly accreditations.
No, Value Dry Waterproofing does not offer a senior discount.
Yes, Value Dry Waterproofing offers emergency services.
Yes, Value Dry Waterproofing offers warranties.