Response from Value Dry Waterproofing
To all customers, We are glad to perform an inspection and assessment for you. The best way to do this effectively is for all parties to participate in a collaborative consultation. This requirement is of benefit to you, and is clearly explained to all customers before scheduling an inspection. Here are the main reasons for this important requirement: 1) Frequently, we are inspecting problems and/or proposing work that may involve the foundation of your home, or other structural considerations. It is important for all parties to know what is going on. 2) Sometimes, there may be health hazards to discuss. You may need to participate in a conversation that involves health-related decisions. Depending on the nature of that discussion, you and your inspector may decide on one approach versus another. It would not be professional for the inspector to conduct this type of discussion without all parties. 3) Most customers want their inspector to help figure out what type of work should be done. As a construction company, we may have more than one type of solution for you to choose from. You will be able to discuss and evaluate the solution types with your inspector. The type of work that you select may be different from what another customer with a similar case may select. Understandably, all parties will need to be involved in order for this conversation to be productive. 4) Your inspector will be able to customize a scope of work that takes your priorities, concerns, and plans for your home into consideration. Since we are customizing a specific & unique scope of work for each client, it is important to get input from all parties. There will be multiple decisions for you to make during the design-of-work process. We want to make sure we get it right for you. After experiencing our careful, detailed, fix-it-oriented inspection & assessment, most customers appreciate our friendly process. To accommodate your schedule, we have inspectors available Monday thru Friday both daytime and evening, and Saturday & Sunday mornings & afternoons. Thank you, Matthew O’Neil Senior Inspector