Ocean City Kitchen and Bath

Very dependable & pleasant experience; all employees were knowledgeable & very nice & easy to work with,

Very well, though ongoing. We will receive a set of plans, and can then set up a time to meet to discuss the particulars.

Great showroom and knowledgeable staff. The only glitch was that they referred us to a local contractor for the installation work. The contractor was slow and unresponsive to e-mails. Before the project was completed it became clear we had bought more tile than needed. OCKB let us return some unopened tile boxes for a refund. However, the subcontractor cluttered up our garage with his debris that we had to clean up ourselves. After the clean up we discovered additional unopened tile boxes that OCKB would not let us return.

We are very pleased with how seamless everything went, from picking out the stone to installation. Our kitchen looks fabulous!! Thanks

I did it just as well by myself finding a picture online. They did the measurements. The guy was a little rude. They never came out, they emailed me the plan. It took them about two weeks to send it to me. I am not going to buy from them.

Very Well - Brian and Emmy of OCKB provided exceptional service in both the selection of the bathroom tile, vanity, glass shower door and related materials as well as the plans/drawings of how the finished product would look. Joe D. of the installation team did a great job on the construction of the bathroom as well as addition general construction work that was needed. I will use again for future projects as we complete the remodel of the house.

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There was a slight delay in receipt and installation of the counter top. Apparently due to delay in delivery from the manufacture. Otherwise everything went as planned and pleased with the final product and its installation.

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It went very well. They did a beautiful job. I had several people come through and they were very impressed. The installers were fantastic, very professional and went above and beyond general service. They even walked my dog. I enjoyed the whole experience. I plan on having more work done by them.

They were great to deal with from the planning stage, to helping us select options and materials to making sure everything was done right!

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OCKB are high quality, high integrity business people. They were on time, and very detailed in their quoting process. Ultimately, their pricing was more than 30% higher than our other two quotes for the same projects, so we chose to go otherwise. I have full confidence they would have done a great job.

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We wanted to update our bathrooms in our beach condominium. However, due to personal constraints,we could not spend a lot of time looking for materials. We needed a turn-key operation and this is what we got. Our very able installer, Brad Jung, suggested contacting Ocean City Kitchen and Bath, to order the materials. We had one appointment with the owner, Brian, that lasted for an hour and a half. During this time, we made our initial selections including tile, paint, and fixtures. Brian sent a quote via email with prices and item descriptions. The order was fine tuned by talking to Brian on the phone and getting his advice on alternatives, and ways to reduce cost. Ocean City Kitchen and Bath has a full service showroom for kitchen and bathroom remodeling. I had two other bids before contacting OCKB, but they made it so much easier than the other companies where there were unknowns. Brian was easily accessible via telephone and email. He is very knowledgeable about remodeling, and steered us in the right direction for our particular property. We heeded his advice, and are thoroughly pleased with the new look of our two bathrooms.

Two bathrooms were remodeled---a master bath and guest bath. Existing vanities, toilets and ceramic floors were retained. I replaced vanity tops, medicine cabinets, vanity light fixtures, bathtub and shower, and plumbing/bathroom and vanity hardware. I visited the OCKAB showroom to look at and select samples of materials. Brian Flurer was very helpful, courteous and professional. I could bring tile and vanity top samples home which was also very helpful. Not all materials were available in the showroom so I consulted the internet and visited plumbing and electrical showrooms to get more information or see some of the materials first hand. Brian recommended Brad Jung Tile Installation to do the installation work. Both visited my home to see and estimate the job. Brian Jung provided timely and excellent workmanship. (See a separate review on Brad Jung Tile Installation) The materials were delivered to my home Sept. 24, 2013. (It took 2-4 weeks for the materials to come in once OCKAB placed the order.) The installer also arrived on the same day to begin work. The master bathroom was done first. The shower (with acrylic walls), vanity top, light fixture, and medicine cabinet were removed, and new ones were installed. The new vanity top was quartz stone; the acrylic shower was replaced with ceramic tile and a clear glass swing door, and the new plumbing/bathroom hardware (Moen) and light fixture were brushed nickel. Once the master bathroom was completed, the guest bath underwent the same process. Ceramic tile was installed around the new tub. During the work, it was discovered that an insufficient number of 2" X 2" tiles had been ordered by OCKAB (for the shower floor and striping on the bath and shower walls.) More were ordered which took about three to four days for delivery, but then it was found that the tiles came from the wrong color lot and had to be re-ordered again which took another three to four days. The installer completed other work on the job, but then had to suspend work until the materials came in. The installation work was completed Oct. 16. On installation of both medicine cabinets (Nutone), it was found that each had a small chip on one of the door mirrors so the doors had to be reordered. It took more than a month for the doors to come in so the job was completed in total Nov. 7. In all, the work went very well. Brian was very helpful in the selection process and made every effort to answer my questions and accommodate my requests. He recommended a top-notch installer, and they seemed to work well together. I had two contracts: one with OCKAB for materials and one with Brad Jung for installation. The only issues were the delayed materials (ceramic tile because of an insufficient amount ordered by OCKAB) and the defective medicine cabinets (which was not OCKAB's responsibility). I also had to closely follow-up with OCKAB to ensure that the correct materials were listed in the contract, and I had to follow-up to find out when the reordered doors were coming in. I did not get second estimates on the materials or installation so I can't really comment on the price other than to say it was more expensive then I expected. The cost listed in this review is for materials only. The installation cost was separate. I did experience sticker shock on the cost of the materials, especially the plumbing and bathroom hardware; however, OCKAB assisted me with selection of materials and handled all the ordering of the materials for which I am thankful, and they did give me a small discount. I am very pleased with the work and would definitely use OCKAB for future jobs.

Just need one word to describe it...great! Brian met with me and we chose tile and grout together, and the crew installed the floor - doing a fabulous job.

The bathroom renovations at our vacation home went well. The home was built in 1966 so not a lot of room for extensive renovations. We decided to keep the existing footprint and update the fixtures. I had been trying to deal with other OC merchants for bathroom renovations only to hit dead ends, delayed communications, and people not willing to work with us on a small project. Was great working with Brian at their showroom. Everything we needed was in one location and he was helpful in making suggestions to materials that looked good and fell within out budget. His subcontractors were attentive to detail and completed the renovations without any major issues. His tile sub-contractor Brad did a nice job with new shower surround including blue glass inserts. My only regret now was not replacing the old cast iron tub. It was an odd size and I thought it would better to re-glaze it in place. Had one issue that was promptly handled by the re-glazer (Dale, who is also great to work with, was out there the next day to address the issue). Have had a self inflicted chip with the re-glaze and concerned now about what may come in the future. We may have paid a little more with OC Kitchen and Bath, but, being out of town and having dedicated people who responded to our inquires promptly and receiving a high quality of work were worth it. Thank you.

I met several vendors at a home show and interviewed three. I selected OCKB because the rep, Brian Flurer, was the most responsive, and was extremely knowledgeable. OCKB does the design and helps customers pick out the materials which the customer buys through OCKB. OCKB works with a contractor who actually does the installation. The customer contracts separately with OCKB and with the contractor. OCKB has a wonderful showroom where you can see cabinets, flooring, tile, counter top materials, shower doors, etc. The entire staff is very friendly and helpful. We were impressed that they took us to several projects OCKB and the contractor were working on, which allowed us to see the quality of the work, plus gave us some ideas for our own project. OCKB loaned us samples of materials so that we could put them in the condo and see how they all looked in place. The result was a design that matched our (very high) expectations. Like all remodeling projects, there were glitches, but OCKB worked to get things done to our satisfaction. While most of the construction work was done in a timely manner, there was an issue with water temperature in the fancy shower we had selected that took a bit longer than we anticipated to resolve, but in fairness to OCKB, this was the contractor's responsibility, and in fairness to the contractor, we were not pushing him to get it done. That said, we liked the contractor and felt his work was very good. The painting and tile work were the best we've experienced. We would definitely go back to OCKB. We wish Mr. Flurer did work in our home neighborhood!

Everything is great. As usual.

The job went very well. Brian understood what we wanted and made it easy for us to choose the materials. He had the right options set aside for us in his showroom and made great suggestions. The project actually started ahead of time and finished on time even though we added some other requests. He and the construction team were knowledgable, easy to work with and very responsive--even on Sundays.

Ocean City Kitchen and Bath was very responsive. They came out within a couple of days, took a look at the bathroom and gave me quote within 24-48 hours, they were pretty quick. They seemed to be really knowledgeable and they are very customer friendly and responsive. If I decide to get the bathroom done I will definitely use them.

I was impressed with this company from the first meeting. They were responsive and understood exactly what it was I wanted to accomplish and what the budget constraints were. They delivered everything on time, a week sooner than they had estimated and stayed below the budget I had actually set for the work. The next time I need kitchen or bath remodeling I will definitely call on them again.

We were also pleased with Brian?s product lines, his assistance in designing the spaces, and helping us select the best items for our project and budget. We were very pleased with Joe's installations, and how well he and Brian worked together. They were also unfailingly pleasant, helpful, and accommodating with our need to save on costs, where possible. The process was surprisingly smooth, and the project stayed on budget and very close to the estimated completion date. Both Brian and Joe were quick to respond to our questions and concerns about materials and construction progress. Both assured us that we could contact them if additional questions arose after the job was finished, which we did with a couple of minor problems that came up after installation. True to their word, they addressed the issues quickly and completely. As a side note, our brother-in-law who is very familiar with construction and lives in Ocean City, agreed to be a nearby contact and check on the project in our absence. He only had good things to say about the work when he visited the site. If you need work in Ocean City or nearby communities, we give my highest recommendations to Brian and the OC City Kitchen and Bath staff, and to Joe, the contractor. Our only wish is that they were located closer to Alexandria. [member name removed] [member information removed]