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Fields Heating Cooling & Appliance Inc

Heating and Air Conditioning, Appliance Sales and Installation, Water Heaters,

About us

DBA - Fields Service Company. We are a small company located in Ocean City, MD. We service and install HVAC and major appliances.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

HVAC sales & service (room wall units, heat pumps, gas furnaces). Major Appliance repair (washers, dryers, dishwashers, refrigerators, icemakers, disposals, ranges, water heaters).

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-6 of 6 reviews

kathy F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Just purchased condo - first time visiting since settlement. Went inside to turn on AC (wall unit) - not working. Called my property management company (Coldwell Banker) and they contacted Fields for me. Was told since it was a Saturday, it may take a few hours but I would get a call back. It wasn't 1 hour and someone showed up to rescue the day. Came in, diagnosed the problem, discussed my options and agreed to replace the unit. I told them it was no particular hurry as the unit was not going to be rented again for 2 weeks. They came out Tuesday and did the work. I have not seen the final product, but they did provide PROMPT FRIENDLY COURTEOUS service and the employees have been great and very responsive. I highly recommend Fields.
Description of Work: Service call for wall A/C unit not working.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Zoarine C.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
I received prompt, friendly service at a less expensive rate than other local competitors. I'm also happy that there was no mess caused by the installation. Service technician was very nice.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Fields Heating Cooling & Appliance Inc
Thanks [Member Name Removed]glad to be of service. Don't forget next time you are down I believe there was one more item you wanted us to address.

Suzanne S.
02/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Refused to provide services to replace a through the wall unit. Stated they couldn't provide the service during the summer due to time involved. Had always provided excellent service but disappointed in the handling of this situation.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Fields Heating Cooling & Appliance Inc
This information is inaccurate on many levels. The complaint suggest that we completed work on June 4, 2014 when in fact we didn't receive a call from this customer until July 18, 2014 and we scheduled a visit for the next day. The customer wanted the bedroom A/C unit replaced. Due to the unique situation that exists in her condominium, there needs to be a duct in place to discharge the heat from the back of the air conditioner thru the enclosed balcony to the outdoors which she did not have. Also there needs to be a wall sleeve case to install the unit into which she did not have. This prevented us from installing a new A/C unit, we explained that we are a small company and the additional work she needed would be an off season project for us (which is between Labor Day and Memorial Day) that we were sorry we couldn't help her and there was no charge for the visit. Back on June 29, 2012, we were on a service call for the same customer to look at the living room air conditioner. She had us check the bedroom air conditioner while we were there we stated at that time, and noted on that invoice, that the bedroom air conditioner needed a duct installed and that it was an off season project. (That was nearly 2 years earlier) Providing service in a resort town requires scheduling larger projects out of season and this customer does not have the right to speak negative about us in any way. Additionally we can provide a copy of the invoice from June 29, 2012 visit if you would like and feel free to contact us if you have any questions.

maryann H.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Called, set appt. Quick repair. Polite, professional, good price.
Description of Work: Ac not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Marsha B.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
We called several companies the day after Memorial Day weekend. Fields was the only one that would come out the same day (of course it was already 90 degrees!!). They gave us an appoximate time and then called when they were on their way. The technican Tim was great. He was personable and definitely seemed to know what he was talking about. He spent time researching everything that could possibly be wrong. He cleaned all filters. The Freon level was low so he added some. No problems since. We were happy with the cost considering the time he spent at our house. He also explained in detail how the system should work, what could possibly go wrong in the future and what we can do to keep the system like new. Thankful to have a Heating/Air company that we feel we can trust to not "find" things wrong just to jack up the cost. Highly recommend.
Description of Work: Air conditioner unit cycling on and off

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Marvin C.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
Mark is very honest. His technicians are all experienced and very knowledgeable.
Description of Work: Field's HCA Inc. has done several things for me over the years. They installed a new Furnace & A/C and most recently replaced the thermostat and also repaired my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    PO Box #237, Ocean City, MD 21843

    http://fieldsheatingcoolingapplianceinc.com

    Service hours

    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    MD-07522
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Appliance Sales and Installation,
    Water Heaters,
    Appliance Repair - Small,
    Appliance Repair

    FAQ

    Fields Heating Cooling & Appliance Inc is currently rated 4.9 overall out of 5.

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Fields Heating Cooling & Appliance Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Fields Heating Cooling & Appliance Inc offers free project estimates.
    No, Fields Heating Cooling & Appliance Inc does not offer eco-friendly accreditations.
    Yes, Fields Heating Cooling & Appliance Inc offers a 10% senior discount.
    Yes, Fields Heating Cooling & Appliance Inc offers emergency services.
    No, Fields Heating Cooling & Appliance Inc does not offer warranties.
    Fields Heating Cooling & Appliance Inc offers the following services: HVAC sales & service (room wall units, heat pumps, gas furnaces). Major Appliance repair (washers, dryers, dishwashers, refrigerators, icemakers, disposals, ranges, water heaters).

    Contact information

    PO Box #237, Ocean City, MD 21843

    http://fieldsheatingcoolingapplianceinc.com

    Service hours

    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM