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T&IL Cleaning Services

House Cleaning, Oriental Rug Cleaning, Floor Cleaning and Waxing,

About us

Welcome to T&IL, we are the cleaning company with the professionalism, experience and family touch that your house or business needs. Because we care about our clients we work according to your personal preferences to guarantee the best service in town. We provide flexible hours, reliable prices and different methods of payments for your convenience. T&IL is also licensed and insured for your comfort.

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning Services (residential and commercial), Dusting, Vacuuming, Mopping, Trash, Cobwebs Removed, Ceiling Fans, Windows Sills & Blinds, Baseboards, Kitchen, Microwave, Toaster, Coffee Maker, Cabinets, Bathroom, Toilets, Tubs, Showers, Glass Doors, Bed Making, Change Sheets, Laundry. Move In & Out Cleaning, Carpet Cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8120 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 120 reviews

Lisa L.
04/2021
1.0
house cleaning
  + -1 more
Things started well - we got an estimate by email from Sandra at T&IL for an initial deep clean of our home and for subsequent monthly cleaning. Then it started going downhill. It was pretty difficult to coordinate a date for the initial deep clean. We were left waiting to hear back a lot. Then, when a date was set - the crew didn't show up until 430pm - despite agreeing to 9am-4pm as the 'available' time window. The crew performed half of the deep clean (kitchen and bathrooms only) in about 45 minutes and then tore out of our driveway like a bat out of h*ll. Perhaps they were upset that we didn't cancel our family dinner to accommodate the unplanned evening clean? We weren't asked to. Sandra promised they'd be back the next day. Then another message said that it would have to be "next week." And that they needed payment for half-done job. That's when the ghosting started. Despite a half-dozen text messages and emails requesting plans for the completion of the deep clean, NOTHING. No reply or response. No communication about any kind of issue. We have no clue why we're being ghosted - none whatsoever. The T&IL Instagram and Facebook are being updated, but we can't get a response asking for the second half of our deep clean. What can we do except give up and seek services elsewhere? At best, this is VERY poor communication.
Description of Work: deep clean
Rating CategoryRating out of 5

Lonnie B.
01/2021
5.0
house cleaning
  + -1 more
They did a great job on their first visit. They showed up on time and were very professional. All cleaners were masked up. Will be having them do a bi-weekly cleaning from now on.
Description of Work: Cleaning of 2 story home. 2 bedrooms, office, 2 -1/2 baths, eat-in kitchen, laundry room, family, living room and extra room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charley B.
05/2020
5.0
house cleaning
  + -1 more
Customer for 2 years now. Very impressed with this team’s hard work and professionalism. Would highly recommend them to anyone looking for thorough, time efficient house cleaning.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from T&IL Cleaning Services
Thank you

Dorothy A.
03/2020
5.0
house cleaning
  + -1 more
They are professional and do a fantastic job. They are on time and efficient. I work from home and they are able to clean around me while still making sure that my office space looks great before they leave. I highly recommend them.
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from T&IL Cleaning Services
Thank you

Steven R.
03/2020
1.0
house cleaning
  + -1 more
Initially, I was satisfied with the service for the price. I used them for some time (house cleaning on monthly bases). Recently, there was a two month gap between cleanings. The appointment was made as usual and they arrived to perform the job (w/o owner). During the cleaning, I got a call from the owner asking if I was getting a deep clean to which my response was no. She did not say that I was supposed to pay more or because of the gap of two months that the cleaning is now considered a deep cleaning. Nor did she define what that entails. I guess the inquiry came because one of her employees complained... I dont know. I asked the employees did they think they were doing a deep clean and they said no. Also they didn’t clean one of the bedrooms (which I generally tell them not to but I still pay the same rate). I did not think that I was asking for too much to be done, I thought no more of it. Afterwards, I paid for services rendered at the agreed price for my size home and rooms. Fast forward to the next month, I had not heard back from them and I reached out to confirm the upcoming appointment. I was told by text that she would no longer clean my house because I received a deep clean and I only paid the regular rate. She did not think that that was fair. I was totally at wits end because I had no clue. I would have appreciated being told that I was to pay extra at the time of service and/or the option to discuss the matter but instead when I tried to contact them several times by call and text, they would not answer the phone. I am a big communicator and believe any situation can be resolved with discussion, not being passive-aggressive and ignoring. I cannot appreciate her calling my integrity into question by stating that I did not pay the correct price. However, if I was to pay more, I would’ve liked to have known how much. I would’ve much preferred a courtesy call to discuss the matter and possibly resolve. I don't think this was very professional.
Description of Work: Housekeeping

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from T&IL Cleaning Services
Thank you for your feedback, unfortunately we decided to stop doing services for you since your consistency was very unclear and we considered your treatment with the workers very unfair. When we asked you if you needed a deep clean over the phone you said no, however you made the team to do a deep clean for you after 2 months without cleaning and sent a regular payment after all. We are a honest company and all of our customers can prove this with their lovely reviews. Thank you again for your time.

Dan C.
01/2020
5.0
house cleaning
  + -1 more
All I can say is speed and a beautiful job. We decided to hire for monthly cleanings.
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Paula M.
01/2020
5.0
house cleaning
  + -1 more
They’re great! Very fast, polite, and thorough!
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Cindy B.
08/2019
5.0
house cleaning
  + -1 more
The crew works fast and does a great job
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from T&IL Cleaning Services
Thank you

Alicia C.
06/2019
5.0
house cleaning
  + -1 more
I’ve been very pleased with the level of cleaning and the reliability of T&IL cleaning service. I love how quickly their large team gets through my home and they show up exactly when promised. I would highly recommend them.
Description of Work: Bi weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Robin K.
06/2019
5.0
house cleaning
  + -1 more
Sandra and her crew do a lovely job. They clean very thoroughly. They tend to all the little details. Your surfaces will be thoroughly cleaned. Your tissues will be folded into adorable shapes. They also make beds absolutely beautifully. You will love them. I recommend them highly!
Description of Work: Full housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephanie B.
04/2019
5.0
house cleaning
  + -1 more
I have used them now for over a year and they do a wonderful job! They are also fast and affordable! Always so sweet to my kids as well! Great & family ran cleaning service!
Description of Work: Cleaning house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from T&IL Cleaning Services
Thank you so much! Is our pleasure keep working with you

Heather H.
04/2019
5.0
house cleaning
  + -1 more
Excellent, this company service is professional & thorough!
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Heather H.
04/2019
5.0
house cleaning
  + -1 more
T&IL Cleaning Services has taken care of our home for nearly 5 years & we couldn’t do without them. The service is excellent, consistent & always on time. We also have had special events & requested schedule changes that are always met. They treat our home like their own & us like family. Thank you T&IL!
Description of Work: 3 Bedroom 2 1/2 Bath House Cleaning Biweekly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from T&IL Cleaning Services
Thank you so much, we will keep giving the same service always

Matthew S.
04/2019
5.0
house cleaning
  + -1 more
The owner came on time and the whole process took less than 15 minutes. The quote was very competitive and we will definitely be hiring them.
Description of Work: Free quote for cleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from T&IL Cleaning Services
Thank you so much We will happy to work with you

Arlene S.
04/2019
5.0
house cleaning
  + -1 more
The team is always friendly and professional. They do a wonderful job for a reasonable price. They are quick and through. They are very accommodating and resonsive. We have them come on an ongoing bases and highly recommend them.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from T&IL Cleaning Services
Thank you so much! We will keep working as the first time.

Sonney T.
02/2019
5.0
house cleaning
  + -1 more
The crew does a thorough job across all parts of the house. Recommend!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from T&IL Cleaning Services
Thank you so much.

Lindsey P.
11/2018
5.0
house cleaning
  + -1 more
T&IL are wonderful to work with! The team is friendly and goes above and beyond my expectations! Highly recommend!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from T&IL Cleaning Services
Thank you so much.

Dawn D.
10/2018
5.0
house cleaning
  + -1 more
Very happy with services. Everything sparkled
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from T&IL Cleaning Services
Thank you so much

Mia R.
09/2018
5.0
house cleaning
  + -1 more
I’ve been using this service for nearly a year now and continue to be impressed by the quality of their work. They always arrive on time and the team gets right to work. They finish quickly but never fail to leave the place sparkling.
Description of Work: Apartment Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from T&IL Cleaning Services
Thank you

David R.
09/2018
5.0
house cleaning
  + -1 more
Highly professional staff and great communications. I highly recommend T&IL cleaning.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from T&IL Cleaning Services
Thank you

Grace M.
08/2018
5.0
house cleaning
  + -1 more
These are the best house cleaners I’ve ever had. They work in teams of 4 so they are in and out much faster than a single person, but the price is the same or less than every other cleaning company I’ve used. My favorite thing is that they make all the beds hotel style, and put fresh sheets on - a real luxury! They are SO thorough when cleaning, my husband even notices and he doesn’t usually notice that kind of thing. I highly recommend!
Description of Work: Monthly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from T&IL Cleaning Services
Thank you

Virginia P.
08/2018
5.0
house cleaning
  + -1 more
Work is usually done by a crew of four, so goes very quickly. I liked them after the first try, through Angies List, so now they come monthly. Scheduling is reasonable, Work is good. They respond to requests for changes in routine and cleaning materials.
Description of Work: House cleaning, 5 rooms plus kitchen, 2 1/2 baths.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from T&IL Cleaning Services
Thank you

Arlene S.
06/2018
5.0
house cleaning
  + -1 more
I hired them after the initial cleaning For monthly service. They are friendly and professional. They do an awesome job. They treat my home with respect and are very thorough.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Arlene S.
06/2018
5.0
house cleaning
  + -1 more
The team is wonderful. They are very responsive and stand behind their work. My house sparkles. They care for my belongings and are proud of their work not to mention super friendly.
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Erika K.
05/2018
5.0
house cleaning
  + -1 more
The crew of 4 greeted me with very friendly smiles. They were receptive to my requests. I was very pleased with the amount they finished in 2 hours. It’s great that they use their own products and equipment. We are looking to hire them on a regular basis.
Description of Work: Cleaned my 3 floor Home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Contact information

2 Kilmory Ct, Nottingham, MD 21236

http://www.tilcleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Trade License Number
L17437393
Trade License Locale
Dpt of Assesments and Taxation
Trade License Authority
State of Maryland

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Drapery Cleaning,
Carpet Cleaning,
Blind Cleaning

FAQ

T&IL Cleaning Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

T&IL Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, T&IL Cleaning Services offers free project estimates.
Yes, T&IL Cleaning Services offers eco-friendly accreditations.
No, T&IL Cleaning Services does not offer a senior discount.
Yes, T&IL Cleaning Services offers emergency services.
No, T&IL Cleaning Services does not offer warranties.
T&IL Cleaning Services offers the following services: Cleaning Services (residential and commercial), Dusting, Vacuuming, Mopping, Trash, Cobwebs Removed, Ceiling Fans, Windows Sills & Blinds, Baseboards, Kitchen, Microwave, Toaster, Coffee Maker, Cabinets, Bathroom, Toilets, Tubs, Showers, Glass Doors, Bed Making, Change Sheets, Laundry. Move In & Out Cleaning, Carpet Cleaning

Contact information

2 Kilmory Ct, Nottingham, MD 21236

http://www.tilcleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM