SALES REPRESENTATIVE HONEST AND WELL INFORMED ABOUT PRODUCT. INSTALLATION VERY WELL DONE AND COMPLETED AS PROMISED. RETURNED PROMPTLY TO COMPLETE TRIM WORK THAT WAS NOT COMPLETE TO OUR SATISFACTION. OVERALL EXPERIENCE WAS A VERY GOOD ONE.
Description of Work: INSTALLATION OF APPROXIMATELY 400 SQUARE FEET OF MOHAWK LAMINATE FLOORING IN KITCHEN, DINING, AND HALL AREAS. WORK INCLUDED ALL TRIM WORK.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,000
DENISE S.
06/2005
4.0
carpet installation
+ -1 more
SALES REPRESENTATIVE INFORMED ABOUT PRODUCT AND ASSISTED US IN SELECTING A PRODUCT THAT MET OUR NEEDS. INSTALLATION WAS ACCURATELY COMPLETED; HOWEVER, INSTALLER'S ATTITUDE WAS A PROBLEM. MANAGEMENT QUICKLY SPOKE TO EMPLOYEE AND SITUATION WAS CORRECTED. CARPETING INSTALLED WITH FACTORY DEFECT. EAGLE WORKED WITH US AND THE FACTORY REPRESENTATIVE TO HAVE NEW CARPETING REPLACED. ALL WORK WAS COMPLETED WITHIN 30 DAYS. WE FELT THIS WAS FAIR TIMING SINCE THE DEFECT WAS IN THE HANDS OF THE MANUFACTURER (MOHAWK.) EAGLE MADE CERTAIN THAT WE WERE 100% SATISFIED.
Description of Work: REMOVAL OF OLD CARPETING AND INSTALLATION OF APPROXIMATELY 50 SQUARE YARDS OF WALL TO WALL CARPETING.
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Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation
FAQ
EAGLE CARPET is currently rated 4 overall out of 5.
No, EAGLE CARPET does not offer free project estimates.
No, EAGLE CARPET does not offer eco-friendly accreditations.
No, EAGLE CARPET does not offer a senior discount.
No, EAGLE CARPET does not offer emergency services.