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Emergency Services Offered
Services we offer
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Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.610 Reviews
Showing 1-10 of 10 reviews
Miasha T.
06/2024
carpet cleaners
+ -1 moreThey have a contract with The Crossings at White Marsh Apartments. They will lie with the Crossings at White Marsh Apartments to charge you for unfounded damages in your apartment during move - out. The Crossings at White Marsh completed a move -out inspection while I wasn't present. They Carpet Authority and The Crossings at White Marsh made false charges and lied on my move - out inspection sheet. I have pictures and recordings from different devices during my move - out inspection. The pictures they showed on the move - out inspection sheet from The Carpet Authority aren't my apartment. We compared the pictures from The Carpet Authority, and the pictures I took during my departure aren't the same pictures. Why would The Crossings at White Marsh think for 1 second that I wouldn’t take recordings and pictures ? When you are dealing with people who are dishonest, who steal ,and who makes up false charges, you have to make sure you keep documentation, recordings, and pictures. I will pursue legal action because I'm not paying for damages I didn't do. When I moved into the unit, it stunked, and it was dirty, so I know The Crossings at White Marsh didn't pay the Carpet Authority to Deodorized my unit after I moved out. The Carpet Authority are liars and dishonest, but pictures and recordings don't lie. Stay far away from this company.
Description of Work: Carpet Authority did a move out inspection for The Crossings at White Marsh Apartments, which they lied on the charger sheet but pictures and recordings don't lie
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$275
Brian L.
06/2014
carpet cleaners, carpet installation
+ 0 moreunknown
Description of Work: Just called for an estimate. No work has been performed yet.
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Yes, I recommend this pro
Kerry G.
06/2014
carpet installation
+ -1 moreThe installer came out and spent an hour trying to fix the transition and place the rug into it properly. They did not do the initial tile or rug install. I called them for repair only. The rug did not easily remove from the metal transition and the repair person suggested a metal strip to cover the carpet that was bunching up to make it look good. The repair man came back a week later, installed it and thought they're might be a problem with the metal stip lifting up and nails becoming loose. After a few days they did, so I called and they came out the next day and glues down the strip and nails and told me if it needs any more work or gets loose, do not hesitate to call and they will be right out. They did a great job, were very professional and the cost was reasonable. I have to stress they did not do the original rug or tile install. They did to a good repair job. I would use them again
Description of Work: Fixed rug transition from tile floor to rug
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Yes, I recommend this pro
$125
Michele C.
11/2011
carpet installation
+ -1 moreqq
Description of Work: The carpent on my stairs was pulling loose making it dangerous to go up and down because you could feel it move under your feet when you walked. I called and spoke to a very nice woman who scheduled my appointment. She also explained that there was a $99 charge for someone to come out but the money would be applied to any repairs should I choose to have them completed. Jim was my technician and he was great. He arrived on time and inspected the carpet, he could see right away what the issue was and how many stairs were affected. Jim also noticed the carpet was not installed properly to begin with (was already there when I bought the house) which was why it was pulling loosand he gave me two options. He could either pull it all up and reinstall or he could re-stretch and staple it. His advice was that the stapling was cheaper and would last just as long as if he reinstalled. So I went with option 2 since I will be replacing the carpet in the next few years. Jim re-stretched the carpet and stapled using staples the same color of the carpet so you can barely tell they are there unless you know where to look. He was done in about 20 min, left no mess, and was kind enough to trim some non-related stray carpet threads when I asked. The $99 ended up covering the entire repair. Overall I had a great experience and would use Carpet Authority again.
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Yes, I recommend this pro
$100
GEORGE N.
06/2011
carpet cleaners
+ -1 moreTheir service is absolutely terrific. There was a single technician that came out and he took about ten minutes or so to walk me through and explain everything he would be doing. He made very little noise and was in and out in about an hour and 20 minutes. We had never had professional carpet cleaning done here before, and it was an absolute wonderful experience. We received a 10% discount for the referral that we had used for Carpet Authority.
Description of Work: They clean my carpets.
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Yes, I recommend this pro
Michael P.
12/2010
carpet cleaners
+ -1 moreThey can stretch and clean carpets at the same time.
Description of Work: Carpet Authority Inc/ Baltimore’s Carpet Authority cleaned my carpets, did carpet stretching and stain protection about a couple of weeks ago.
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Yes, I recommend this pro
$200
Coleen B.
10/2010
carpet cleaners, upholstery
+ 0 moreOverall, the experience went well. The gentlemen was personable, explained everything thoroughly about what he was going to do, and was knowledgable. I'm very satisfied with his services and I would recommend this company.
Description of Work: Carpet cleaning in my home & upholsterey cleaning.
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Yes, I recommend this pro
$500
Pam W.
05/2009
carpet cleaners
+ -1 moreHe was very pleasant and helpful. He even did a few of the basement steps without charging extra. They followed up with a phone call a few days later to check on the service provided. I would use them again.
Description of Work: He cleaned our basement carpet that had a few stains. All the stains came up and the carpet smelled fresh.
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Yes, I recommend this pro
$90
Laury H.
06/2006
carpet cleaners
+ -1 moreCleaner arrived early. The young man was efficient and pleasant. Informed me of problem areas. Offered the stainguard application (which I wanted, but forgot to ask about) and went back to the office to get the necessary supplies the same day. I recommend this company highly.
Description of Work: Carpet cleaning for 2 bedrooms, stairs, hallway, living room and dining room. Also stainguard application to same.
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Yes, I recommend this pro
$182
GEORGE D.
06/2005
carpet installation
+ -1 moreTHE COMPANY REPLACED THE CARPET IN THE BASEMENT OF THE RENTAL UNIT AND DID A GOOD JOB. ON TIME AND COURTEOUS. THEY WERE VERY PROFESSIONAL WITH THEIR WORK.
Description of Work: WE HAD WATER DAMAGE IN A CHURCH RENTAL HOUSE FROM A FLOOD IN THE BASEMENT. THE CARPETS ALL HAD TO BE REPLACED IN THE BASEMENT.
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Yes, I recommend this pro
$2,500
Contact information
9121 Belair Rd, Nottingham, MD 21236
www.carpetauthority.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Carpet Sales and Installation,
Upholstering
FAQ
Carpet Authority Inc. is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Carpet Authority Inc. accepts the following forms of payment: Check,MasterCard,Visa
Yes, Carpet Authority Inc. offers free project estimates.
No, Carpet Authority Inc. does not offer eco-friendly accreditations.
No, Carpet Authority Inc. does not offer a senior discount.
Yes, Carpet Authority Inc. offers emergency services.
Yes, Carpet Authority Inc. offers warranties.
Carpet Authority Inc. offers the following services: Carpet cleaning, upholstery cleaning, stain removal, spot dyeing, carpet repairs (stretching, patches, seams etc.), odor neutralizing, certified water damage restoration, certified mold remediation.
New carpet sales, new installation.
Contact information
9121 Belair Rd, Nottingham, MD 21236
www.carpetauthority.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PM