Alco Products Inc

Sales guy was great. He took the time to talk about all details & what will Alco will do. He also took photos of everything, but did not physically inspect it as it seemed not his specialty since he's in sales. He left after 2 hours approximately and said an estimate would be emailed to me in few days. Then, he called after few days saying he needs to stop by & take more photos with another "special" camera......he did that....then phone calls & messages fled gates opened up about sales & started selling me BS saying shingles are going up in price tomorrow if I don't sign the contract today...bla bla bla...from this point, I knew this company is crap and all these fake "good" reviews are crap. if you've been in business for that many years 60+, then treat your customers with respect and dignity and respect their time and their "intelligent"!!!! I e born in sales before & can smell load of BS as soon as I see it...I just feel bad for the people who believed that & went with this company. Just stay as far away possible from any contractor that send you "sales people"!!!! FAR FAR AWAY....

They did a good job. It took longer than they said it would take. They said it would take about a week. It took about twelve or thirteen days. I was happy with the work even though they left a mess. I kept picking up nails forever. They had a team and they worked very hard. They also messed up the electrical system outside. It was just a matter of resetting it. They flipped the breakers so that none of the outside worked which was no big thing. It was a oversight. Another thing that annoyed me was they took down my flag pole receptacle and threw it away. I had to buy a new one. Those three things were a nuisance but with the overall job, I am quiet happy. The siding is good. It's fiber cement siding. It's very sturdy. I think it has thirty years warranty. So they did very good. I basically like the job they did. I just don't like the clean up and the guys were not courteous enough to keep my flag pole holder. They also dismantled the electrical outlets around the house and replaced two light fixtures. But they didn't turn the electricity off. There knowledge of electricity is very lacking. Luckily no one was electrocuted. They need more training and I did speak with their agent. We had wood rot that also needed to be replaced. They also put in two windows. Overall I'm happy with what they did.

Every part of the process of working with Alco went well. When other companies told me that they could not replace siding in a tight spot between my home and my neighbor's home, Alco was willing to find a way to complete the work. Alco was also comfortable working with Hardie siding and trim board products, whereas other companies I spoke with didn't stock it or weren't particularly experienced in working with it. I appreciated the sales process as well; the scope of the recommended work encompassed what I needed without over-selling me on products I didn't want. I found the folks who worked on my project to be professional and helpful. Zak, my sales contact, is very responsive by phone. He was able to schedule an estimate quickly, and I got onto the project schedule within three weeks. Javier, the installation foreman, was skilled, polite, and tidy. Now that the project is complete, I really like the exterior appearance of my home. My neighbors have also complimented me on how well it looks.

The windows that Alco recommended (among several products we were considering) are excellent, and we are extremely pleased with the quality, functionality and the looks, which nicely complement an older brick home. In addition, Alco did a fantastic job installing them. The installers are friendly and professional and clearly know what they are doing. We have had no problems, notwithstanding several very heavy storms. The service was terrific -- they kept us updated and they were very customer focused throughout. The doors they installed at the back entrance were also very high quality and the installation work was really well done, given the challenge of dealing with a slightly older brick frame. This company takes its customers seriously, and they are friendly too!

We used Alco based on other positive Angie's List reviews, and our expectations were exceeded across the board. Zak was professional and courteous with the estimate process and color selection for our storm windows, the measuring team did a precise job, and the installation team was highly professional. efficient, and responsive. We have an older home (1890), and we were anxious about finding a storm window solution that worked with the design/feel of our home, and Alco did a great job in that respect too.

A tree fell on our house, damaging the roof, siding, part of the gutters, a door, and some internal structure. The insurance reimbursement was generous, but the first contractor's estimate was way above that amount, purportedly due to upgraded materials. So I got in touch with Zak, from Alco Products for another estimate. He had replaced our windows and storm doors a few years back at a reasonable price. He came right out, looked at everything and at the detailed insurance estimate, and said he could do it all, including upgrades, for that amount. He even threw in some goodies. like recessed lighting, full gutters, shutters, skylights, and an upgraded electrical board, permits and everything. Zak basically took care of it all. We actually had his guys do some extra painting while they were at it. All employees and subcontractors were very professional and respectful. Outdoor cleanup could have been a little better, with some shards of siding, shingles, and wrappers left over on the ground. Not at all a deal-breaker, by any means. Since that work, we've had Zak replace yet another door. Altogether, we've had a very good experience with Alco.

The installation itself went smoothly. Much easier than I was expecting.

ALCO used Alside Charter Oak .046 vinyl siding as requested, installed new shutters and several window screens. The crew was thorough, punctual and picked up all debris each day. To complete whole sides of the house they worked additional hours before leaving. Nice looking product installed very professionally.

The job went very well. Zak came to our house and did an estimate. His price was good and competitive. He was a pleasure to work with as well as the crew. We are very satisfied with the work done on our windows. I have been actually recommending him to my friends.

The exterior finishes suggested by Alco and their keen attention to details have transformed our house! Alco constructed a two-story garage addition, with a full bath and sitting room on the second story. The project also included a new country-style front porch, laundry room, front walk, driveway, siding, new shutters, hardwood floors and heated ceramic flooring. Alco replaced the siding on our first home 23 years ago, and the siding has been trouble-free and worn beautifully over the intervening years. Zak Kreisman, now the company?s president, wrote the estimate and supervised the work on that first siding job, so we were elated when he agreed to take on the current remodeling project. Alco?s estimate was extremely competitive and we were confident that Alco would make the project as painless as possible. We wanted a stone façade on the front of the house around the porch and the garage but we thought we could not afford it. Zak suggested we consider Versetta stone veneer siding, and it looks fantastic. The architectural drawings we supplied turned out to be superficially prepared, with insufficient attention to our municipal building codes. Alco was required to incorporate significant changes to the construction specifications even before we were issued the building permits. Zak took these changes in stride, and cheerfully guided the project through many other complications as the project progressed. Alco can be relied on to perform their work as promised, and to remediate any problems they encounter along the way that may be a result of age and deterioration, or from substandard work by previous contractors. They repaired water damage we knew they were likely to find that resulted from poorly installed flashing from a prior roofing job, and they repaired the flashing on the other side of the house in the same location. When one of our pipes burst during a snow emergency in the late winter, they came out the next day and made the repair for us despite being snowed in themselves. This was a major renovation spanning a period of months, carried out while we continued to reside and telework in the house. We were prepared to tolerate frustrations, including a lack of privacy, and construction dust and debris, but we were pleasantly amazed at the consistently orderly manner of our construction supervisor, and the unobtrusive nature of his crew of carpenters. The dust and debris were kept up in the interior spaces, even during the installation of drywall and the finishing of the hardwood floors. The crew was respectful, friendly, and as quiet as possible under the circumstances. We were able to work productively at home alongside Alco?s crews, and often even attended teleconferences from an office adjacent to the construction. We are very grateful to Zak, Oscar, and the many conscientious staff members at Alco for a job well done!

They're absolutely marvelous. They were excellent, no doubt about the quality of their work. I thought pricing was reasonable. The owner of the company, named Zack, he's all about customer service. He goes out of this way to make sure the customer is pleased. If they are not pleased, he takes remedial action to correct it. They also always double check on everywhere else because you never know. They had a rating back in 2013 on Angie's List that's not recent.

Fantastic. Zak is a pleasure to work with and reflected the full scope of work in his bid, which was very competitive. His crew was on time and worked during the winter months to complete. The quality of the work was exceptional and we couldn't be more pleased. We now have a maintenance & paint free house with a 30 year manufacturer's warranty on the product installed. ALCO is experienced, skilled, professional and cooperative. Highly recommend!

We received quotes from a number of vendors for this work, but Zak Kreisman and the crew at Alco was far and away the best, most complete quote we received. The price was good, and Zak was very thorough. The crew that did the work was very professional and very efficient. We're very pleased with the quality of the work, and plan to use Alco again in the future. Very highly recommended! Zak was a real pleasure to work with.

The job went very well. Alco was able to find aluminum cladding that was very close in color to the current trim. Zach was very prompt in getting back to me. He met me at my house and gave me an estimate on the spot. Despite changing my mind three different times on the amount of cladding I wanted applied, Zach was patient and provided an estimate each time. The workers arrived on the day Zach promised and started work promptly at 8:00 AM. Despite the cold weather the team was able to complete the entire job the same day. Everything looks great and my wood trip will no longer require maintenance/painting.

This was my big 20-30 year roof replacement project. The goal was to find and hire a contractor who was willing to talk through the project in depth, allow me time to come to my own decisions about materials and methods, and then write a detailed contract for exactly what I wanted done, quoting me a fair price to do it, and then following thru to achieve the desired results and quality. Based on studying prior Angie's list reviews, I thought ALCO might be a likely company for the job, and that turned out to be the case. Zak Kreisman took care of me from beginning to end, just the way I'd hope and expect a great general contractor to do. Before and during the job he saw to it that the materials and workmanship were as desired, and after the job he followed through with the delivery of the approved extended SureStart Warranty documentation. I'm pleased with how the work turned out, and with the value I received for my money. I'm happy to recommend Zak Kreisman and ALCO based on my experience with this job.

I selected ALCO as the best company to install my windows based on the Angie's List recommendations. I noted that ALCO has a lifetime guarantee on parts and labor. I never really expected to test that promise. The installation of the windows went very well, but I was appalled by the appearance of the windows: ugly welding, bent lift rails, ands even dust between the panes of the windows. I spoke to the installation guys, took pictures and wrote of my disappointment in the quality of the windows to ALCO. Simonton windows have a good rating from Consumer Reports and Howie Kreisman, the operations manager, who had come to demonstrate the windows, had full confidence that they were the best value for my money. ALCO dealt with Simonton to replace all of the windows. The idea was that I had simply gotten a bad batch. That proved to be true. The next set of windows were well built and attractive. The installation was once again efficient and well done. What could have been a dreadful situation was totally averted by the ALCO, a family owned business, who stands by their commitments to their customers. I have dealt with bigger companies that promise everything. I ended up waiting on hold for hours to speak to waiting a customer service representative. I got lots of promises only after the supervisors agreed that the work was shoddy. I know things can go wrong. What a relief to be able to deal with the experienced, skilled people at ALCO. I am fully satisfied with my windows and the installation. Most of all, I am glad that I can rely on ALCO if I have any issues in the future.

Service was prompt, efficient, professional and courteous. Highly recommended.

Great! Same as last time we used them. Zack will go out of his way to make sure you are happy.

Service was great! The replacement windows were what we expected, work well, and look great. Responded promptly to our concerns about possible lead paint. Very professional job...would highly recommend.

Howie (Grandson of original owner) arrived promptly, measured for the gutters, and gave me a excellent presentation of the gutters ALCO prefers to use--RainPro. The presentation was concise. He showed me the hangers and the gutters. All of my questions were answered. The following day I gave him a deposit and job was promptly scheduled. Howie called me the day the before installation to give me a time when the crew would be arriving. I was not home when the gutters were placed. My neighbors saw them and mentioned to me how impressed they were with the workers and the job they did. The workers cleaned up after their job very well. The gutters look very nice on the house. Throughout this process Howie was professional, friendly, and prompt at returning calls and answering my questions/concerns.I would recommend ALCO Products highly.

The entire process was very smooth and stress-free, thanks to Zak Kreisman and his fabulous crews. I first contacted Alco after researching them on Angie's List and was able to make an appointment within a few days. Not only did Zak show up on time for the appointment, but he called me ahead of time to confirm his arrival time. We had originally planned just to do the siding, gutters and shutters -- thinking that this was all we could afford at the time -- but Zak offered to give us a quote on the roof as well. There was no pressure -- he definitely wasn't trying to up-sell us. He provided a written quote within 24 hours, and offered a very competitive price for the entire project (being Labor Day weekend, Alco had some good specials going on roofing and siding). He agreed to wait a couple of days for our decision, given that we were waiting for bids from 2 other companies. He answered our numerous questions promptly and patiently. When we decided on Alco, he accommodated our vacation schedule and met with us in the evening at our convenience. When the work began, his crews were prompt, courteous, friendly and professional. The roof was done within a day, and the siding/gutters/shutters took a total of two days. As a result, we have a 60-year-old house that has a refreshed look and is now externally low-maintenance.

They were fantastic! We needed a large broken window replaced as soon as possible. They came out the same day and within a week or so, we had the replacement window. The service was prompt, professional and the quality of the work was superb.

Zak gave me a very competitive estimate. They came on the day and time of the appointment. They were very careful in my house, removing dirty shoes, covering furniture, etc. They did the work and cleaned up in less time than estimated. They were very nice, prompt and did a good job. This is the second time I have used ALCO. The first time was a few years ago for siding. I have several friends who have used them for roofing , they were very happy with the price and work as well.

Zac was a joy to work with, very professional, kept his word about all services, products and timing and he was responsive to all requests and questions. The crew reflected the boss, they too were on time, worked VERY hard and very long days, were responsive, cleaned up each day and could not have been easier to have around. The house looks wonderful too! Thank you to Zac and the entire Alco crew for a stellar job very well done.

Price was about 1/3 less than higher profile Andersen replacement windows, and I don't think the average person can tell the difference, especially from the street. The whole job was done in a single day by 2 very hard working and very polite young men. Zak, effectively the sales/product manager and sole contact person, is very personable and lives in the neighborhood. He came by to check on the job, which was nice because it let me point out some concerns of mine which were then addressed immediately. The windows were by Alside, the doors by Provia. Make sure you ask for their brochures and take time to look through them., as there are a lot of style and color options. The one glitch was with the Provia patio doors was that the frame color didn't exaclty match that of the door. Zak agreed and looked into it and found out it was a factory thing. The mensch that he is, he offered a small refund which we refused, as it really was something out of his control. I do not think it's even noticeable unless one looks for it intentionally. Even if I knew beforehand, I still would have ordered the door. I just wanted to point this out so folks aren't surprised.