Willis Builders Inc

Handyman Services, General Remodeling, Kitchen and Bath Remodeling,

About us

General contractor servicing Montgomery county and parts of Washington DC. We have had the same Project managers on staff for 9 -17 years. Our newest manager has been with us for 9 years. We believe in high level service over quantity of work. We limit our projects so we can pay more attention to each project. We only take on work that we can effectively handle. We specialize in Additions , bathrooms , kitchens and basements. Our teams are skilled in all aspects of residential construction. For our existing clients we service any project they would like done in their homes. We have developed systems to provide the best communication , quality, and timeliness. We provide free estimates. Hope to hear from you!

Business highlights

21 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Remodeling & home renovation. Bath & kitchen remodeling. Additions. Damage repair. Handyman. Flooring. Termite control. Doors & windows. Decks & porches. Painting. Trim. Basements.

Services we don't offer

Wallpapering.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6369 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
11%
3
7%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 326-350 of 369 reviews

farid J.
10/2014
2.0
handyman service
  + -1 more
unknown
Description of Work: The job involved a partial renovation of our Porch. we purchased the 3000 dollar 40 hour lump sum to take care of our window which was leaking water and main the porch. Here is where it gets dicey. The actual contractors themselves where excellent, his name is Rodrigo, he was the project manager and one of his workers is Oscar. They both did a great job, however, it took Willis Builders almost a month and a half of trying to assign us someone to the job before they finally did. This would not be so bad if they had initiated the call, and said something like, "We are booked up till whenever, but we have assign you someone for a month from now." I was very close to calling them and cancelling the initial 3000 dollar investment. This is why responsiveness is an F. Punctuality I reserved for the actual contractors that where working the job, they where on time every day and Rodrigo responded pretty well to our calls, texts and emails. The quality of his work and his team was excellent, however, i believe a bit better planning is important for the future, so that we can estimate what we need ie. This much wood, this much equipment etc... Rodrigo and his team was very professional. The overall experience of the workers was excellent, the experience of Willis Builders themselves, not good at all. I'd use this provider in the future if I could get Rodrigo and his team, however, in retrospect, i would have preferred this project to be a lump sum basis vs. an hourly. Don't get me wrong, i don't feel Rodrigo and his team abused the hours at all, despite my wife and I having to work, however, on an hourly basis, my wide and I had to hire a pickup to get equipment, and we did three trips due to imperfect planning, and although I can live with that, I am not very impressed that with this 3000 dollar purchase, Willis Builders have not included trash removal and we're having to hire others to take care of our trash.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Response from Willis Builders Inc
Thanks for taking the time to make a review. Im happy you loved our team assigned to your project. If you do decide to hire us again ill be sure to assign Rodrigo to your project. We do charge per truck load and I understand completely if you choose to not utilize the service . Our charge is less then half a dumpster costs to remove the trash but some people do expect the trash and dump servie and fees to be included in the hourly service charges. the hours are for the guys to work and dump fee is to pay for the Dump truck and insurance and maintenance. Scheduling jobs usually only takes a week or two at the most, after interrogating Rodrigo why it took so long , he explained to me their where multiple failed contacts to schedule the job. I know my biggest enemy and bain of my existence is the email monster who eats my emails and causes for bad reports then any other source. We ask our teams to call and email to make sure the monster cant destroy our relationships. Regarding hourly vs lump sum hours . Many clients feel they pay more either way . Some clients feel hourly is best vs lump sum. You are not ans will not be the last client to claim the hourly deal is more expensive then lump sum pricing. Who knows unless you get a lump sum. unfortunately we have clients who believe they got the smaller piece of cake in theses regards. only problem is who knows unless you have a price vs hourly . Its a gamble either way unless you trust the men who do the work and it ends up right. I love Rodrigo and will not share with him this grade because he is amazing and I wont hurt him with this ranking . I will make sure that everyone knows to call and email when scheduling. Have a blessed holiday season

Ruth F.
10/2014
4.0
handyman service, contractors, woodworking
  + 1 more
unknown
Description of Work: Our project was a bit complicated, as it involved replacing some rotted framing in our kitchen ceiling. Because of its complexity, it took a little while for the company to get started on the job. But the office was very responsive when we called to try to move things along. The work was well done, we have no complaints about the professionalism of the job. The carpenters were easy to work with, very pleasant and careful to leave the jobsite cleaned up each day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Michael N.
09/2014
4.0
handyman service
  + -1 more
unknown

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Evis R.
07/2014
1.0
handyman service
  + -1 more
Not interested
Description of Work: I contacted them through Angies list account asking to meet and discuss the options of renovating my home. They were not willing to even meet.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Willis Builders Inc
We are not licensed to work in DC. Our service area is Montgomery County only. This review is harsh and uncalled for.

Ivey C.
07/2014
5.0
remodeling, handyman service, home remodeling
  + 1 more
unknown
Description of Work: Kitchen and master bath remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

Response from Willis Builders Inc
This was truly an amazing client to work for us. We destroyed the two places you spend most of your time and never called yelling. Im only kidding but seriously you guys where so patient and understanding . I have to admit I loved doing your job because we made amazing bathroom and kitchen. Thanks so much for your A report!

Katherine S.
07/2014
4.0
handyman service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Rumpa C.
07/2014
4.0
handyman service
  + -1 more
It was ok.
Description of Work: I bought a Big Deal for 2 hours of handyman service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

Brooke H.
07/2014
5.0
ceramic tile, electrician, flooring contractor, handyman service, plumbing
  + 3 more
unknown
Description of Work: I needed some things done in my home as a result of a toilet leak under the tile floor in the powder room. I purchased the Angie's BIG DEAL coupon for Willis Builders after doing my due diligence and reading all the previous customer comments. At the outset of the process I was a little concerned that after paying for the deal and signing the work agreement I did not hear from them for a while. I wasn't pressured to get the job done so I didn't think too much of it until I started feeling a bit nervous and neglected. To put it briefly, the project manager turned out to not be the kind of service guy who holds your hand through the whole process. Once I met him face-to-face though in my home I knew everything was going to be fine. |The work encompassed new tile flooring throughout the front hall, powder room and closet; new toilets installed in 2 bathrooms; new kitchen sink faucet, and some minor electric work. The team arrived on time, understood my concerns, and really made me feel comfortable with their very professional attitude. To help reduce the cost, I had purchased most of what they needed and had it ready for them - tile, toilets, faucet, etc. They were in and out within 3 days, left no mess behind on any day and did a REALLY good, high quality job. I mean, REALLY! I'm very pleased (and I'm pretty fussy). |Just thinking.... I've got an unfinished basement. Can't wait for Angie's Willis Builders deal to come round again !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Thomas E.
06/2014
5.0
handyman service, hardwood floor
  + 0 more
.
Description of Work: Wood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Norman D.
06/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: They did a great job on several projects I had around the house. I was so impressed I have now hired them to undertake some major work involving construction, repairs, stucco work and painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$949

Mauro C.
06/2014
4.0
handyman service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,200

patricia E.
05/2014
5.0
handyman service, basement remodeling
  + 0 more
.
Description of Work: They have not started any work yet. Contract is signed and I hope to have basement remodel completed by August. I will review with Angie's after the work is done. They are prompt and professional.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Linda W.
05/2014
1.0
handyman service
  + -1 more
unknown
Description of Work: I first contacted them in March. To date I have only had one visit and two phone calls. No work done. Still waiting even though they have my money.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,900

Carsten R.
04/2014
4.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$949

Lise V.
04/2014
4.0
remodeling
  + -1 more
Okay.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$299

Lise V.
04/2014
5.0
remodeling
  + -1 more
Very well - nice group.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,899

Amy A.
03/2014
5.0
handyman service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Amy A.
03/2014
5.0
handyman service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David S.
02/2014
2.0
roofing
  + -1 more
.
Description of Work: Replaced roof on utility shed. Work was done reasonably well but seemed to take a very long time for relatively routine job- we had discussed other work but they quickly burned through the "big deal" hours plus additional cost for the one job and decided not pursue additional work under this arrangement

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$1,400

Gary M.
12/2013
5.0
handyman service
  + -1 more
.
Description of Work: I purchased a 20 hr coupon. Jennifer and Marcello were very helpful setting up the appointment and Aloisio was great at handyman repairs. They are very professional and friendly. I had a prioritized list but knew to remain flexible since the first item was a plumbing leak and we needed to identify the issue. We spent a lot of time trying to identify the root cause, but were unable to do so. Instead, Aloisio did a number of minor repairs: painted front doors, fixed sofa leg, reattached floor threshold, garage door weatherstripping, and sealed roof stack. Personable and good attention to detail.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly W.
11/2013
1.0
handyman service
  + -1 more
Did not use.
Description of Work: Decided not to use.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Leila K.
10/2013
5.0
doors, handyman service
  + 0 more
unknown
Description of Work: Re-aligned sliding wooden closet doors. Installed new doors on bathrooms and installed new shower door.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ryan F.
10/2013
3.0
home remodeling
  + -1 more
No service contracted.
Description of Work: I contacted this company for a partial bathroom remodel. Here is the final email response I got. "Hi ..., Great talking with you! Based on your Information the labor cost will Be Between 5k and 6k .Materiel will be Addtional,Remeber to take advantage of our Wholesale pricing!! Thanks! Willis Builders ..." I have concerns about this company based on the email response and will not do business with them. I received no prior quotes before this email, which obviously is not detailed or written properly.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0


Response from Willis Builders Inc
We never worked for this client. My partner Robert Morris spoke with this client for over 25 minutes over the phone. He determined it was not in our best interest to make a site visit. Mr Morris is very good at filtering opportunities. If this client wanted a consult Mr Morris would have happily met with this client to give him a written estimate. The email we sent also had a request for a time and date for a meeting. Mr. Morris is very skilled at not waisting time. If you are looking to do the work yourself please do not waste our time. Thank you for your report and payment, oh, wait you didn't pay us. Thank you for the C not an F. This client had previously renovated his other bath himself. Mr. Morris had joked with this client that we cannot compete with Weekend Warriors. Mr Morris also gave detailed information on what materials and products and how to install them. This client was offended because we had resistance in meeting him for free. I am blessed to have Mr Morris as my partner.

MARCIE C.
09/2013
4.0
handyman service
  + -1 more
ok
Description of Work: Installed a shower rod

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$90

Conrad C.
07/2013
4.0
handyman service
  + -1 more
unknown
Description of Work: I contacted the company on 7-15-13. I was told the coupon had expired. They offered me a discount of 60.00 per hour, down from their usual 90.00 per hour with a 3 hour minimum.The big deal was 45.00 per hour.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

14621 Brougham Way, N Potomac, MD 20878

http://www.willisbuilders.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
87775
Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
02/27/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
General Remodeling,
Kitchen and Bath Remodeling,
Interior Painting,
Drywall,
Plumbing,
Electrical,
Flooring Sales and Installation,
Lighting,
Doors,
Ceramic Tile,
Unfinished Carpentry

FAQ

Willis Builders Inc is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Willis Builders Inc accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Willis Builders Inc offers free project estimates.
Yes, Willis Builders Inc offers eco-friendly accreditations.
No, Willis Builders Inc does not offer a senior discount.
No, Willis Builders Inc does not offer emergency services.
Yes, Willis Builders Inc offers warranties.
Willis Builders Inc offers the following services: Remodeling & home renovation. Bath & kitchen remodeling. Additions. Damage repair. Handyman. Flooring. Termite control. Doors & windows. Decks & porches. Painting. Trim. Basements.
Wallpapering.

Contact information

14621 Brougham Way, N Potomac, MD 20878

http://www.willisbuilders.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day