Willis Builders Inc

Handyman Services, General Remodeling, Kitchen and Bath Remodeling,

About us

General contractor servicing Montgomery county and parts of Washington DC. We have had the same Project managers on staff for 9 -17 years. Our newest manager has been with us for 9 years. We believe in high level service over quantity of work. We limit our projects so we can pay more attention to each project. We only take on work that we can effectively handle. We specialize in Additions , bathrooms , kitchens and basements. Our teams are skilled in all aspects of residential construction. For our existing clients we service any project they would like done in their homes. We have developed systems to provide the best communication , quality, and timeliness. We provide free estimates. Hope to hear from you!

Business highlights

21 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Remodeling & home renovation. Bath & kitchen remodeling. Additions. Damage repair. Handyman. Flooring. Termite control. Doors & windows. Decks & porches. Painting. Trim. Basements.

Services we don't offer

Wallpapering.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6369 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
11%
3
7%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 301-325 of 369 reviews

Jonathan L.
02/2021
5.0
home remodeling
  + -1 more
Master Bathroom Remodel
Description of Work: Naveed did an exceptional job on this project! The outcome went way above our expectations. Matt Willis and Naveed provided frequent updates once the project began and finished ahead of schedule. Good, reliable contractors are hard to find in this area and we are happy we found Willis. They will be our first and only call if we have to get any additional work done. They are also our first recommendation to friends looking to get work done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Roger C.
10/2019
5.0
home remodeling
  + -1 more
The job went well!
Description of Work: Remodel a bathroom and downstairs hallway
Rating CategoryRating out of 5
Yes, I recommend this pro

Shane F.
04/2018
5.0
remodeling, home remodeling
  + 0 more
Went great. Outstanding work
Description of Work: Bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Willis Builders Inc
Thanks very much for taking the time to post your review. We enjoyed working with you to completely remodel your bathroom. We appreciate you choosing us to make it happen. We look forward to our next project together. Blessings!

W Y L.
07/2017
3.0
ceramic tile, drywall, electrician, flooring contractor, plumbing, home remodeling, interior painters
  + 5 more
Substandard workmanship.
Description of Work: remodel kitchen.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$12,000

Response from Willis Builders Inc
This was a very small kitchen project and when I met them to walk through they complained about a few items that they believed where not installed correctly however they liked the final project. The homeowner was an engineer and challenged us on nearly everything we installed. The floor we installed about a 1/4” from the wall and he complained. I explained this is normal because the baseboard was on top of it and the gap is not seen. He insisted it be cut tight to the drywall . It’s a floating floor and it should have a gap for expansion. He made us remove it and make it right to the wall.😌. He also disagreed with the connection method we have use a hundred times before for the cabinets. He complained but didn’t provide an alternative. I explained this is the way we always do it but he was not happy. Every cut had to be tight including drywall . Drywall does not have to be cut tight because it gets trim or mud at the joints. This is a rare case we work for an extreme perfectionist who will stand over the guys everyday asking questions and demanding unnecessary details. You will see we have almost everyone happy with our work and they don’t hover and demand ridiculous things. Everyone once in a while we have this situation but we do our best to accommodate.

nicholas G.
04/2016
1.0
remodeling
  + -1 more
unknown
Description of Work: Willis missed their own deadline to provide estimates for a project of many thousands of dollars.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Willis Builders Inc
We estimated a time to have her estimate to her at the meeting. When she became aggressive seeking her estimate it confirmed our suspicions. During the original meeting many red flags had gone off. Now with an "F" report for not getting an estimate done absolutely verifies our concerns working with this client. I am very satisfied we did not end up working for this client. My associate Steven brought the potential for a difficult client to my attention and I agree with his judgment.

Ben H.
12/2015
5.0
handyman service, woodworking
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,200

Response from Willis Builders Inc
Thanks so much for giving your time to reflect your experience with us. I'm grateful for all large and small projects we are blessed with. I always feel happy from A reviews! Never gets old. It's more valuable to us then I would be able to explain. We look forward to our next opportunity to serve your needs!

Susan M.
09/2015
5.0
drywall
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Willis Builders Inc
Yes! We worked very hard and am always evolving to provide better service and this shows the fruit. It's very inspiring to the team and myself to get such a perfect report! Thanks very much!

Brenda H.
07/2015
5.0
handyman service
  + -1 more
unknown
Description of Work: Would like to use again but have been unsucessful in contacting them. Sent email in June but have received no response.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Kris S.
07/2015
4.0
remodeling, hardwood floor
  + 0 more
.
Description of Work: While the quality of the work was excellent, there were additional costs expected at the end. Pricing in the change order was not communicated. Communication could have been more transparent.
Rating CategoryRating out of 5
$32,000

jefferson T.
06/2015
1.0
handyman service
  + -1 more
unknown
Description of Work: Never replied to my email

Rating CategoryRating out of 5
responsiveness
1.0


Response from Willis Builders Inc
Below is our replied copied exactly via Business Center. We serve Montgomery County and communicate first steps via email. Could we get an updated review from you considering you had no work done, and were replied to on business center messages? Willis Builders Inc5/25/2015 Jeff, to effectively serve you, we would need your location and your e-mail address. Thanks, Clarissa Willis

Eric B.
04/2015
1.0
handyman service
  + -1 more
N/A
Description of Work: Did not return me calls

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0

$100

Response from Willis Builders Inc
[Member Name Removed] we sent you emails explaining we don't work in oxen hill . We did not call you because we sent emails. We only work in montgomery county . We have found this area to have better clientele . I'm not sure why anyone would give an F ranking for not calling back. Sorry you didn't get a call. We figured since you emailed us you do email . Anyway I'm sorry it stressed you enough to F us. Not sure how you got a $100 price . The price you got was a D ???.

David S.
04/2015
5.0
handyman service, masonry
  + 0 more
unknown
Description of Work: Shutter removal; pointing up brick work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Willis Builders Inc
Thank you very much for your report . I really appreciate the work!

Wendy H.
03/2015
4.0
handyman service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Willis Builders Inc
Thanks ! Next time lets get you an A level service . If it's not an A level service know you can always let us know what we need to do .

Beverley H.
12/2014
4.0
insulation, interior painters, basement remodeling
  + 1 more
.
Description of Work: They renovated my basement after a raw sewage backup, new drywall, baseboards, insulation, painting etc. I was happy with the end product and they were receptive to a few problems I had along the way, intact gave me some extras for free to make up for it. Took longer than anticipated, but it was before the holidays so they had several tight deadlines to juggle.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
punctuality
4.0

$5,000

Debbie K.
12/2014
5.0
remodeling, handyman service, home remodeling
  + 1 more
unknown
Description of Work: We were very pleased with all aspects of the job we had done. We received 4 estimates for our bathroom remodel, with Willis giving us a labor only price. When we asked the other companies to do this, one backed out. In the end, Willis was not the cheapest price, but their willingness to work with us and guide us through material selections won the day. We now have a stunning master bathroom thanks to Vern, Giovanni and the team at Willis builders.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Willis Builders Inc
Thank you so much for your report! I focus on giving the client what they want because at the end of the job they are always more satisfied. I've worked with many clients who may have saved 10 years to build a dream kitchen or super bathroom . For me to be able to assist in creating someone's dream project is an honer. How many days and hours someone works there tail off to be as to do these projects . We can come in as a typical contractor with rigid ways of doing things and impose what we normally or want to do is completely unacceptable. I really like how you mentioned the labor only price . We offer this on occasion to help allow the client to afford exactly what they want and save some money too. Often I will send the client a list of my distributers to have them purchase at my discount price . I've done custom kitchens where the client paid my discounted price of $5000 for 24 cabinets in cherry full size and glass. It's retail was $23,000. We saved them money their and paid us what we needed to make a profit and continue serving the public . It's a beutiful thing!

Kyle B.
10/2011
5.0
home builders
  + -1 more
I called Matthew looking for a qoute on a renovation project. At the beginning of the conversation he identified that I was outside of his service area, but he gave me tips to find a builder closer to my project site.
Description of Work: Consulted with Matthew on performing services. Although he was unable to undertake my building project because it was too far away, he did take the time to give me helpful tips.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Willis Builders Inc
Thanks Member for the report. Sorry I couldn't be more helpfull with your project. If you need any advice on the work to be done please call me at 240-377-5896. I'll be able to give more advice on what to do . Again blessings on your project. Wish you lived closer so we serve you better.

Jane F.
10/2011
5.0
drywall, handyman service, hardwood floor, home builders, insulation
  + 3 more
The work was great and it was a good experience. I would use this company again in the future.
Description of Work: They sealed eve's space off of bedroom, put up insulation and completed flooring, purpose was to remove any openings for mice. Also sealed up small leak in attic and some other possible mouse entrance spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Debra S.
10/2011
5.0
decks, remodeling, home builders
  + 1 more
I have used this company twice. They have done a great job. They provide good communication. They were very quick to respond to my quote. Their workers were here every day working. It did take a little longer than what I was told, but I’m okay with that. They were very flexible and they are honest people. Their quote/pricing was pretty average. It did cost a little bit more than I was quoted, but that was due to the changes we made and the materials we used. They are also very quick to fix anything I was not happy with. I would recommend them. They are a good company and the owner is a wonderful guy who is willing to work with whatever you want.
Description of Work: They renovated my house 3 years ago and recently they built a deck for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARGOT H.
10/2011
5.0
drywall, handyman service, home builders, plastering, roofing
  + 3 more
The work has turned out very good. They are very neat and tidy, they are timely, and they do a great job. They are very pleasant to talk and deal with. They always call you back promptly.
Description of Work: We had a leak in our roof and they had to fix the roof, the drywall, and the ceiling. They are coming back out to do some more projects for our home for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
10/2011
5.0
doors, handyman service, plumbing, siding, replacement windows
  + 3 more
They were outstanding. We had them do a lot of work for us. We couldn't be happier with their work. They came recommended by some very close friends and the recommendation was spot on. These guys are good, they keep cost down and they do good quality work. It’s a great group of guys and I can’t say enough good about them. Matthew, the owner, sets the tone for the employees, his idea of quality at a reasonable price.
Description of Work: They did all kinds of work for me; siding, windows, bathrooms, doors, draining, building, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Willis Builders Inc
We are always thankful when we get great clients to work for who bless us with alot of work. We enjoyed updating and upgrading the home for the Members. We look forward to serving this great couple for years. When we get clients like the Members ,we do our best to give the most value for the variety of work we are doing. It's great to be able to work for such kind hearted folks.

Lynn & Richard P.
09/2011
5.0
deck cleaning, drywall, handyman service, home remodeling, lawn service, plumbing, contractors
  + 5 more
Every aspect of our dealings with Willis Builders was pleasant and rewarding. Matthew Willis is a charming and very professional contractor who has been a pleasure to deal with. Older in fact than he appears, it does not take long to realize that Matthew knows what he is doing ... and is a very nice and sincere fellow to boot. His explanations of what needs to be done and how it will be done are quite patient and reassuring. We have experienced other contractors who say they'll do somerhing, but will not take the time to let us know how..and when. We found the work this firm did to be quite disciplined. The work areas were kept surprisingly neat and daily clean-up of incomplete work is a given. The crews are personable and, we discovered, smoke-free (that did not matter to us, but apparently it does to some). We almost never saw Willis himself as the projects progressed, but he was quite aware of each ones status at seemingly all times. As work progressed, occasional suggestions -- invariably helpful -- as to possible changes in original plans/materials were offered by Willis' staff, which clearly prides itself on their leeway to interact with clients. Their pricing was quite reasonable ... we have experienced contractors who seemed to want to take advantage of us when we were in jam after a storm ... we are confident that Willis' prices were not opportunistic. There were a few aspects of work that Willis subcontracted -- roofing and fallen tree removal come to mind -- and Willis made sure that the sub-contractors stood behind their work -- many months later in one case. In short, we have come to trust this firm and would certainly use them again.
Description of Work: We have dealt with this firm on three separate projects. The first time was when they rescued us from the effects of a storm that ripped off part of our roof, tore up our deck and left us with substantial interior water damage. The second was for yardwork and handyman services of a general nature. The third was to rebuild a bathroom that had suffered extensive water damage --- effectively a total remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Willis Builders Inc
We love the members: we always enjoy working for this fun and kind couple. Thanks for the report , anyone who takes the time to write all this details and takes care of my guys they have done is amazing in my book. I always enjoy the members and look forward to serving you guys with all your future projects. Enjoy the new bathroom and we won't have any more water dripping into the kitchen any more. Blessings Matthew

Steven C.
09/2011
5.0
drywall, remodeling, skylights, replacement windows, woodworking
  + 3 more
The job went very well. The workmen are polite, skilled, steady workers. The foreman knows his business and consults as need be with Willis. Both Willis and the foreman discuss things with us, explain what they're doing and why. And the team does its best to minimize disturbance to our own work schedules.
Description of Work: Resurfacing nearly flat roof. Replacing skylights and doing custom-made waterproofing for them. (interior drywalling yet to be done.) Shoring up a part of the house that was sinking too much. Cleaning up up crawl space. Putting in two window wells. Tearing out water-damaged shower (replacement of damaged parts awaits delivery of tiles). Replacing damaged wood on shed. Putting leaf guards over gutters. Caulking around windows on one side of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Rebecca A.
03/2011
5.0
drywall, remodeling, plastering
  + 1 more
They were very good and accommodating. I was very satisfied with them and will recommend their services. They took care of everything they had to and did a great job. They are easy to work with, pleasant and reasonably priced. I like their services and will use the same in future.
Description of Work: I used the services of Willis Builders Inc. they removed a wall in between the living room and dining room, sometime in July or August, 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

M E M.
09/2010
5.0
remodeling, home builders, plumbing
  + 1 more
They were great and they were easy to work with. They were very attentive and cooperative, and they were very nice people. Matthew Willis, the owner, has his own people rather than subcontractors so you get a good feeling about the work. They straightened out everything that needed to be; they were fine with taking down what they had and putting it up how I wanted it because I was keeping track of their work while they were doing it instead of having them change things in the end. They came up with some little improvements like timers on the bathroom fans.
Description of Work: Willis Builders replaced all of the plumbing with a more modern material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Jared E.
06/2010
5.0
remodeling, plumbing
  + 0 more
The work was done promptly and professionally. The builder also did extensive renovations of our entire house prior to us buying it. The quality of the renovations was one of the major reasons we bought the house; even our home inspector was impressed with the quality.
Description of Work: They installed extended a gas line from our basement through the floor into our kitchen so that we could connect a gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

14621 Brougham Way, N Potomac, MD 20878

http://www.willisbuilders.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
87775
Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
02/27/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
General Remodeling,
Kitchen and Bath Remodeling,
Interior Painting,
Drywall,
Plumbing,
Electrical,
Flooring Sales and Installation,
Lighting,
Doors,
Ceramic Tile,
Unfinished Carpentry

FAQ

Willis Builders Inc is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Willis Builders Inc accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Willis Builders Inc offers free project estimates.
Yes, Willis Builders Inc offers eco-friendly accreditations.
No, Willis Builders Inc does not offer a senior discount.
No, Willis Builders Inc does not offer emergency services.
Yes, Willis Builders Inc offers warranties.
Willis Builders Inc offers the following services: Remodeling & home renovation. Bath & kitchen remodeling. Additions. Damage repair. Handyman. Flooring. Termite control. Doors & windows. Decks & porches. Painting. Trim. Basements.
Wallpapering.

Contact information

14621 Brougham Way, N Potomac, MD 20878

http://www.willisbuilders.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day