Willis Builders Inc

Job took twice as long as expected and was not finished at the end of time even with two workers. Because it was two workers time actually spent was 3.25 hours instead of 6.5 hours. The two workers did not work separately to complete job so essentially it was like having only one worker on the job.

I actually wouldn't be that pleased with that service.But I won't say that their quality of service was bad or anything like that. They weren't able to do it in two hours. They came out to do the work, and then, when they came out, they hadn't done an assessment and to know what they needed to do to work. So, the two hours would have had to include to get the materials, which is not really part of the scope of the work. They used the two hours to go to buy the products. And that's not a part of the service. And I would have been charged more and to pay an extra amount of money for the wood itself. But they were friendly, respectful and professional.

When they finish they left without cleaning and after 2 weeks they came back to collect payment. It is very unusual. Normally after the work is done one collect payment the same day or maybe on the next day the latest I am sorry but I did not have a positive experience

They were responsive and on time. They did a great job. Not only would I deal with them again, but I am.

I was never able to use their service due to them being over booked.

The job went very well. I purchased a Big Deal for 6.5 hours of handyman services. The deal didn't say anything about an initial look at the job, but when I requested one, Roderigo kindly complied and did not count that time toward the deal. After looking at the job, he told me that he couldn't guarantee a good repair to the broken built-in drawer cabinet, because of where it was situated (in the eave of a cape cod). He said he would fix it as best as he could but with no guarantees. He also suggested I take a look at new cabinets, since the existing ones were very cheap. I ended up buying all new cabinets (the price quoted is only for the labor and doesn't include the cost of the cabinets). Roderigo was very responsive about rescheduling the job when I decided to purchase new cabinets, and when he was caught in traffic on the way to my house, he both called and emailed to let me know. Once he got started, he was efficient and neat.

They did a good job. They cleaned up after themselves. Everything came out well. There was a question to the amount of hours to be charged for, but the owner of the company resolved the issue.

Met with Mr. Willis to discuss kitchen renovation. He submitted a contract laying out everything to be done. His contract was for labor only. Actual supplies and materials costs were an additional charge (which turned out to be a problem later). We accepted the contract and he told me when work would start. His employee (we will call him John) showed up on the appointed day. He was the "team". John was very professional and courteous, but I feel he could have used some help at times. During the work I was receiving bills for supplies and materials (e.g. dry walling knives, 4 boxes of dry wall screws to put up 4 pieces of dry wall and a lot of miscellaneous stuff). I asked Mr. Willis about it and he said I had to talk to John. Another issue came up and again Mr. Willis' response was I had to talk to John. I finally had a long discussion with Mr. Willis, that I did not hire John, I hired him. He was the contractor and he was the person I should be dealing with. He didn't seem to happy about that, but he started to talk to me a little. It turned out that I was not supposed to be billed for reusable supplies (such as dry wall knives). So Mr. Willis readjusted some of the bills, but I had to double check everything. If I didn't I would have paid for things I was not supposed. He told be all the other supplies I paid for would be left for me. Most of these were taken by John and when I pointed this out to Mr. Willis, he was back to "you need to talk to John about it". The kitchen turned out well in general. Some of the baseboard and other molding wasn't put on correctly and as started to fall off or is loose. I've had to fix most of it myself. While the kitchen turned out nice, I am a little put off by Mr. Willis' standoffish manner. He is very friendly and knowledgeable, but did not seem to talk to me about problems. He was the person I hired, not John. I feel he is the person I should be dealing with problems, not John. I was a little disappointed with the whole experience.

It went well. He started with the bathrooms upstairs caulking tub, shower, sinks, tile. Then hung valance over bed, caulked window sills. then downstairs repaired storm door, caulked windows in livingroom and dining room, hung ceiling medallion. Very helpful.

Everything was fine. They responded to my work request quickly.. showed up on time... fixed a worrisome spot on my house (wood trip was rotten and I feared I'd start having more damage inside) and even showed me how to change two difficult lights inside. I didn't hesitate to call them back when I started having a leak in my bathroom after doing a small repair myself. They came out the same evening to evaluate my problem and showed up the next day with the part to fix it. They even fixed another problem while waiting for the glue to set. Without going into too much detail, it was a problem a plumber had told me I needed a whole new bathroom to fix.

I purchased Willis Builders' "Big Deal" offer of 6.5 hours of handyman services for $319. I needed to have a TV mounted and the desired location presented certain difficulties. The company sent two men who quickly determined the best way to achieve the installation. They had all materials necessary to complete the job on hand. After of the TV was mounted they connected all of the components and made sure everything was working properly. There was no damage or mess since the workers carefully covered affected areas with plastic sheeting and were very neat, cleaning up everything when the job was done. I had some additional work done including repairs to my kitchen cabinets. The job wound up costing more than the "deal" amount but I was pleased with the work!

My overall experience went well and the person was very professional. He came in and went straight to work and completed all tasks I had listed.

This was a good deal. The scheduling was a little difficult, but the work but was very good. I had some odd jobs around the house and they were all completed under the 2 hours.

They were a little late arriving but started the work right away. They didn't bring the right type of outlet covers so I went out to buy myself while they worked on other repairs. For the coupon price, their work was well worth the money. The main contact, Rob was responsive but it did take a few emails to get a response on scheduling from the guy who actually did the repairs. They cleaned up after themselves and did the work in the allotted time.

It went very well. He did a find job and was pleasant to work with.

I paid too much because I had to pay for an additional worker to help with the doors. The process to install them took too long, then he was running out of time and could not complete all requested repairs inside. Also, the bottom of the back door was not completed insulated and has air coming in.

We didn't feel right about paying in advance for work that wasn't even started. And they sent us a contract where we were obligated to purchase additional supplies. WE just weren't comfortable with the entire process.

Overall I was very pleased with the workmanship. The bi-fold door still gives me trouble but I think it is more a function of it's size, not the work done. I would have appreciated it however if the garage was vacumed after all the sawing was done since that gets tracked into the house.

Contractor was slow respnding to us initially because they were overwhelmed by the response to the Big Deal.

We chose Willis based on Angie's List reviews, and they did not disappoint. Rob Morse and William were wonderfully responsive and answered my (many) questions. They worked with us to find "work arounds" to the things which can happen with old houses. All the 'specialists' that came to our house (chimney repair, roofers, repair and paint outside, patch and paint inside) were also competent, efficient and professional. They also cleaned up after themselves every day! Our new steps outside our kitchen door -- while still just functional concrete -- look SO much better than they did before. We've already recommended Willis to people, and hope to be able to use them again in the future. Thank you!

We used the 20 hour coupon for interior painting. Gustavo called frequently after I purchased the coupon to schedule, which I appreciated. Gustavo and Hector were attentive, prompt, efficient, and did a great job. We'll be using them again.

I contacted Willis Builders the day I purchased my Angie's List coupon and got an immediate response from Matthew indicating that Vin was going to be the handyman that came to my home to do several small projects. It took a little while to schedule (about 2 weeks), but Vin showed up on time, did a great job, and left without a mess. I highly recommend Willis Builders for a large assortment of handyman work.

It was a great experience. Anderson was an exceedingly hard worker and quite the perfectionist. The work done was excellent. We plan to rehire Willis to help with a kitchen project.

Matthew Willis met with us to go over the work and see what would be required. He set a date about 4 weeks later to start. Once the work started, the two workers were there each day until done, and finished both jobs the first week. They were courteous and careful not to interfere with the rest of the house to the extent they could, and cleaned up very well each day. We were very pleased at the results of both tasks. The new pocket doors work perfectly, and it is impossible to see where the drywall was repaired and repainted. The new porch screen system is much better than the old stapled-on screen.

WIndow trim job - A Crown mouldinig - C