Willis Builders Inc

Handyman Services, General Remodeling, Kitchen and Bath Remodeling,

About us

General contractor servicing Montgomery county and parts of Washington DC. We have had the same Project managers on staff for 9 -17 years. Our newest manager has been with us for 9 years. We believe in high level service over quantity of work. We limit our projects so we can pay more attention to each project. We only take on work that we can effectively handle. We specialize in Additions , bathrooms , kitchens and basements. Our teams are skilled in all aspects of residential construction. For our existing clients we service any project they would like done in their homes. We have developed systems to provide the best communication , quality, and timeliness. We provide free estimates. Hope to hear from you!

Business highlights

20 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Remodeling & home renovation. Bath & kitchen remodeling. Additions. Damage repair. Handyman. Flooring. Termite control. Doors & windows. Decks & porches. Painting. Trim. Basements.

Services we don't offer

Wallpapering.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6368 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
11%
3
7%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 351-368 of 368 reviews

Rebecca D.
05/2013
5.0
remodeling, handyman service, home remodeling
  + 1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Willis Builders Inc
I Love A reports!

judith E.
02/2013
5.0
fencing, handyman service
  + 0 more
fine
Description of Work: replaced fence post

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dexter G.
02/2013
5.0
handyman service, home remodeling, roofing, replacement windows
  + 2 more
very smoothly.
Description of Work: Very good work. A plesant experience.
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Marlene H.
02/2013
1.0
handyman service
  + -1 more
unknown
Description of Work: Note misleading offer.."only $319 for A handyman for a Day." Not so. I got TWO men for 3 hours 15 minutes. One was competent, the other useless. They had not read my emails and photos explicitly describing what I needed done, could not complete what the one competent handyman could have completed in the allocated 6.5 hours. Cost me substantially more than expected. Buyer beware.
Rating CategoryRating out of 5

Response from Willis Builders Inc
Ouch that hurts! An F ! This job took place almost 1 year ago from this report and the pain we caused this client is still fresh enough to give an F. We are sorry you where so disappointed in our service . I did some research to see who and what was done . Yes she sent photos and a nice list of what she expected to be done in 6.5 hours of service . This one should have been caught earlier so I do take responsibility . I've learned that when a client sends a huge list that is obviously going to take well over the expected time by the client , to communicate it unless they say " we expect it will go beyond the coupon time " I have since canceled a few jobs that are in this category . I recently canceled a job where the client expected 2 rooms crown molded , new hardwood installed and painted in 20 hours . I find its just much better to cancel the job then have a disappointed or disgruntled client who is going postal on my Angie's list reports . In this particular job the expectation to complete the following list in 6.5 hours is simply pie in the sky . I have to make sure the clients expectation isn't beyond reality . 1. Remove wall divider from ceiling (31”X3.75”) to railing level below (see photo attached). Install electrical box in ceiling and connect electrical wiring. Repair ceiling, install drywall cap, tape and mud top of remaining divider. Contractor should bring instrument to verify live sockets on the circuit. 2. Remove existing metal frame in kitchen door way. Cut and install drywall, metal edges, tape, and mud. 3. Cut and install drywall in kitchen wall ( 31”X10”) to replace outdated towel holders. 4. Repair drywall in bedroom. Remove messy caulk and replace with fine line caulk. I have one sheet of drywall, metal edges, paper and/or mesh tape, and mud. Contractor should bring T-square for accurate cuts and appropriate nails. I have basic tools but no power saw to cut through beams supporting the wall divider in item 1. This work was stopped after obtaining the materials that are not already on the job site and after 3.15 hours with literally two of my absolute best guys ! William and Tiago who are literally extremely multi skilled . I'm the first to take responsibility and make corrections to produce a better service . In this case I have to side with William and Tiago . I asked William why he chose to bring to men and not just himself . He explained that Tiago would start demolition and protection while be purchased the bunch of materials the client was short and they would need to complete the job . Also they could easily both work without any in efficiency . Bottom line is I have to a better job filtering jobs we take . This one I dropped the ball. Thanks for your time to read my explanation , and if you hire us we will do our best to serve you . I was surprised at this report because if she had communicated her dissatisfaction I always consider concessions to make the client satisfied or I can determine if the client is simply in la la land and I still will do my best to bring them back to reality so they can choose satisfaction through communication .

Jason B.
01/2013
4.0
handyman service
  + -1 more
unknown
Description of Work: Willis Builders remodeled our guest bathroom. The renovation consisted of completely removing everything in the room sans the tub and reinstalling the toilet. We had them replace vinyl tiles with stone tiles; remove tiled shower walls and replace them with cement board overlaid with subway ceramic tiles; paint both the ceiling and walls; install new vanity, sink, mirror, outlets, and overhead lights. For the job, Willis assigned Alencar to work and oversee the job. Alencar also had an assistant Victor with him. Both men were extremely friendly, courteous, clean workers. The men laid out drop cloths over every area that they planned to cross in the house. At the end of each day, the men swept and removed debris to the garage. Overall the finished product is good. I wouldn't say it was excellent. At a quick glance, the tile work looks great; however, upon closer inspection (after they had left) the shower tiles are unevenly laid ( not flat against the wall in several places). Additionally, several of the tiles have scuff marks visible from sloppy wet saw work. I tried to buff the marks out to no avail. Several of the glass subway tiles are also chipped on then edges from not being properly scored and cut. Again, a quick glance gives a false impression. It's a shame too because we spent the most on high quality tiles from a specialty shop. alencar also mentioned that we had extra floor tiles, but those disappeared and likely got scrapped with other debris. Moving to the paint job...Victor did drywall repair with plaster and did an overall good job; however, little areas were overlooked like around the new outlets. The new outlets have smaller faceplates than the old ones. Therefore, the new faceplates don't cover some of the imperfections hidden by the old faceplates. Rather than plaster and smooth out, the area was left rough and painted over. Moving to the toilet...they reinstalled the old toilet as requested; however before reseating the toilet, they left the old caulking hanging from around the base rather than removing it. They were asked to change the overflow cover and drain for the tub. Prior to leaving, I looked at both items and questioned whether they had been changed. I was assured that they had been (I didn't question further because I saw alencar with new ones in a bag earlier in the week). Once I began to cleaning the tub for use I realized that neither had been changed despite being charged for the materials. Finally, I had agreed to pay a haul away fee for the debris. At payment time Alencar told me the final price for the job. I paid him and he began to pack up to leave. He then realized that he forgot about the debris and that he would need to charge me more. At this point, I told him to leave it and I would haul it away to the dump. With all if this said, the final product was good, but not excellent. Part of the quality issue may have been caused by Alencar being focused on his vehicle which broke down on the third day. The third and forth days Alencar had to get a ride. On the fifth day, he got a ride, but was very focused on leaving by lunch to get his car fixed. I think this time pressure caused him to rush several of the last items in the job and thereby forget quality control. It seemed from the moment his car had issues, the quality control began to slip more and more as the week progressed. After they first completed the job, I was likely going to have them return for our master bath renovation. As time goes on and I see more and more little quality issues, I am rethinking whether I should consult other contractors for comparison on the master bath job. No one likes to pay good money to only have to follow behind fixing things that should have been handled correctly the first time. The amount for the total renovation (materials and labor) was $8,500. The renovation took 1 week.
Rating CategoryRating out of 5
Yes, I recommend this pro

James S.
10/2012
5.0
closet systems, remodeling, handyman service
  + 1 more
.
Description of Work: Constructed closet in unfinished area of house with storage shelves.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Willis Builders Inc
Member thanks for your response. I Know Alencar had some challenges on the new closet he built for you but im happy he designed it to your liking! Your A report is a blessing to us. We look forward to serving you again. Blessings

Enlai W.
09/2012
5.0
cabinet refacing, handyman service
  + 0 more
Great
Description of Work: They installed all of our kitchen cabinet handles. They were very customer service oriented and great to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Willis Builders Inc
I Just figured we have 69 reports since september 2011,Its been a entire year since we knew what angies list was. When I started Willis Builders Inc I would not serve anyone who didnt come refered by word of mouth out of fear of the public. Well Angies List has helped prove to us that the Public is Awsome and my fear was not well founded. Working with complete strangers without any relationship to our previous clients has proven to be a huge blessing! Im so Gratefull for Angies list and the people who have joined in hopes to find great service providers. I have to admit 10 years ago I would turn down alot of jobs because of my pre judgment. I now know in my heart that people are good and because of this we are able to provide jobs for some super people who just want to contribute and provide for their families.Maintaining an A average is the proof that people are truly connected and would rather share love then complain! Construction is imperfect and with poeple who still appreciate the level of difficulty, hard work and effort it takes to complete projects and give an A ranking. Well I have to admit its Amazing and Inspiring to me. My Appreciation for People has reached a new level. Thank You all Soooo Much for your support and providing for our families. I cant express in words how much it means to me. I truly Love my Job because of the poeple I get to meet an impact. Blessings Matthew

Canan B.
09/2012
1.0
handyman service
  + -1 more
There was no work done.
Description of Work: I purchased the coupon but no one ever followed up with me. When I tried to contact them I never received a call back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Willis Builders Inc
Sorry we could not contact you! the email monster will get our emails sometimes. please make sure the email you have on file is accurate. On our website we have 4 ways to contact us. Phone numbers and emails and other ways too. When we get a coupon purchased we get a report from angies list with phone, email, name and address. We generate a contract within 48 hours and send to the email given to us. If it gets kicked back we contact angiest list and they find a good one or we call the client. Its amazing how many people dont respond within 1 week. Over 50% . then every monday we will send it again for three weeks. We then will call every monday for 2 weeks following. Im always amazed at how many people dont respond to our 8 contact attempts.Its different with the $2000 coupons!, they all respond. The $99 coupons are around 90% responses. next time you can contact angies list and they can give you our information or you can google us or look us up in many different ways. We have found a few times the email that is provided to us is an old one or our emails go to the junk box if your filter is set high. Watch out fot the email monster ! He prowls on innocent emails! We have made special adaptations to our system so even the most difficult to contact are found. Thanks Matthew

Tatyana S.
09/2012
5.0
flooring contractor, handyman service, plumbing
  + 1 more
Great!
Description of Work: Willis Builders ended up doing a lot of different projects for us. Starting from handyman coupon we purchased from them to the laying porcelain tiles on the main level of our house. Allencar, who worked on all the projects was exceptionally professional, he worked very hard, clean and did an excellent job at every project. We are very happy with the Willis builders!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Willis Builders Inc
Member Thanks! Alancar is amazing and im so thankful hes on our team. You where a pleasure to work for and we look forward to the next oppurtunity. Blessings Matthew

Yvette M.
08/2012
5.0
electrician, handyman service, outdoor lighting, lighting, plumbing
  + 3 more
Great!
Description of Work: He changed the lighting fixtures on two lights, he also fixed my garbage disposal and two lights in front and in back of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Willis Builders Inc
Thank you for your Posting of your experiance. Not bad for $40.

charlotte C.
08/2012
5.0
electrician, remodeling, handyman service, home remodeling, lighting, plumbing
  + 4 more
I was satisfied with the work.
Description of Work: He replaced some toilet handles and fixtures in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Willis Builders Inc
Thank you for your report . We look forward to our next project. Blessings Matthew

Ruth Marie H.
06/2012
5.0
drywall, handyman service, plumbing
  + 1 more
I was very happy with their work.
Description of Work: Drywall, nail holes, smoothing areas. I purchased the Big Deal for $90 for 2 hours of Handyman Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$90

Response from Willis Builders Inc
Thank you kindly for taking your valuable time to give us a great report. We look forward to serving you again Blessings Matthew

Louis W.
04/2012
5.0
drywall, electrician, handyman service
  + 1 more
Best $300 I ever spent.
Description of Work: I bought an Angie's List coupon for 8 hours of handyman services. Workers did some drywall work, caulking, and electrical installations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michelle F.
03/2012
4.0
doors
  + -1 more
See above.
Description of Work: Replaced 2 storm doors and 1 bedroom door.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

David N.
02/2012
3.0
home remodeling
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Willis Builders Inc
Wow , This almost made me cry a few sundays ago when I read this report. Literally have been avoiding looking at the reveiws since. I love my clients and have been so lucky with great people who are thank full for our hardworking men who provide for their families by working as much as possible to get their bills paid. Every once in a great while we get a difficult client who has impossible expectations. This was one of my best Handymen named Roberto who worked 20 hours replacing exterior wood that had been neglected to rot. Roberto had upon my order brought a helper for half a day to secure his ladder and support him from the ground cutting and passing up the peices to replace the rotten wood. The Main problem with this job is that Mr David Nelson expected this work to be done in a 6.5 hour time frame with only one person. Well Expectations!! where not met. I had roberto come meet David Nelson on a monday to show him the work that was done because David Had been working and had no idea what was actually done and the time it had taken. Roberto spent another few hours describing and meeting with David Nelson without charge to clarify and exchange information. Roberto notified me that David was satisfied and would be calling to give a payment. I explained to david its not right to have one man working alone on a roof or from a ladder and the helper deserves to be paid also. Davids excuse was still after the meeting { I could have done this myself in one day} and refused to pay any more then 8 hours total for both men. He then sent me an emailing justifiying this action . { Roberto shoud have told me it was taking more then 6.5 hours time so im only paying for 8 hours total. He said in an email Im paying you only $50 for materials of the $150 we purchased and he was paying us 1.5 hours above the 5.6 hours because he felt because he was out of town and wasnt contacted that he isnt responsible for paying the hours worked at his home. He said he would have held the ladder for Roberto{ while he was out of town}. OK. Then he stated " If you agree to this by 8 pm on thursday January 26th , I will send you a check to you at your gaithersburg address for this amount and not file a complaintwith Angies List. If not I will Pursue a resolution to this matter solely through my Angies List Representative. Thank You Member. LOL my response was that same day it was a bit frusterating and i knew I was being riped off and leveraged with Angies List. I Sent a response very simple. I accept your offer accept dont send my ANY money, I dont want your money and if you send it to me , I will Donate it to Marthas Table. He sent me a check for what he offered and it was $172.50. I then paid my carpenter a day to go install cabinets for Marthas Table in Washington DC and I paid him $250 to make sure I was cleansed of Member's Money. I pray he learns to bless those around him in life because this is the only way we cn complete ourselfs and love humanity. I fully Forgive him and send him love. We learned to be more in communication about peoples Expectations and filter those with unreasonable or impossible expecations. Im thankful for every learning experiance I get from gods children. I was surprised when I saw his F ranking for price when he paid a grand Total of $491.50 For 24 hours work and $150 in Materials. Also he clearly stated if I Agreed to his Threat he wouldn't give us a bad report. Go Figure

nadia B.
02/2012
5.0
house painters, handyman service
  + 0 more
Very well. See above.
Description of Work: I purchased a Angie's List Big Deal coupon for $90 for two hours of handyman service. I had two handymen for one hour. Elijah and his colleague came and did a bit of exterior painting for me (the window sill outside under my shutters). They were extremely professional and friendly. I asked them to call be 30 min before they arrived so I could be home from work. They did so. They provided all tools except for the exterior paint. They started painting immediately after arrival and finished within the hour. Great job and my house has a fresh new look. Will definitely call this company for future work on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

PHALA B.
02/2012
5.0
home remodeling
  + -1 more
No work was performed.
Description of Work: Matthew was one of the top contenders for our upcoming kitchen remodel. He provided us with a detailed quote and was patient and comprehensive in his explanations of the job and all it would entail. We ended up going with another contractor because we decided to go a little more lower-end on the job. I would highly recommend anyone looking into a remodel meet with Matthew and see what he has to offer.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M E M.
10/2011
5.0
home builders
  + -1 more
unknown
Description of Work: We have used them before in the past. There was a minor issue that needed attention. They came back, looked at it, and took care of it. It was a positive experience.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

14621 Brougham Way, N Potomac, MD 20878

http://www.willisbuilders.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
87775
Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
02/27/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
General Remodeling,
Kitchen and Bath Remodeling,
Interior Painting,
Drywall,
Plumbing,
Electrical,
Flooring Sales and Installation,
Lighting,
Doors,
Ceramic Tile,
Unfinished Carpentry

FAQ

Willis Builders Inc is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Willis Builders Inc accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Willis Builders Inc offers free project estimates.
Yes, Willis Builders Inc offers eco-friendly accreditations.
No, Willis Builders Inc does not offer a senior discount.
No, Willis Builders Inc does not offer emergency services.
Yes, Willis Builders Inc offers warranties.
Willis Builders Inc offers the following services: Remodeling & home renovation. Bath & kitchen remodeling. Additions. Damage repair. Handyman. Flooring. Termite control. Doors & windows. Decks & porches. Painting. Trim. Basements.
Wallpapering.

Contact information

14621 Brougham Way, N Potomac, MD 20878

http://www.willisbuilders.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day