Monocacy Chimney Care Inc. has the knowledge and experience to accomplish your project. Fully licensed, bonded, and insured, we take pride in our work and will exceed your every expectation, ensuring a positive experience with Monocacy Chimney Care.
We had this company install a wood burning fireplace (one of the metal insert ones). Our original consultation was great. The owner took a significant amount of time to brainstorm ideas of where/how we could do the installation. He told us it could’ve done before Christmas, and we made sure to turn paperwork around immediately. After we paid the down payment and signed the contract, they told us they couldn’t do it before Christmas. Disappointing. In January, the first of two teams came to start the work. This group of workers were very nice, and they made an effort to clean up a little. The second day, a different team came to do masonry, and they were swearing loudly and just being generally unpleasant and unprofessional. They left a significant mess. When the masonry was finished, the frame around the fireplace was uneven! The left side was narrower than the right side by four or five inches. We called the company, and they said they’d make it right. So, the same team came back the next day, this time, talking loudly about the owner being an “f-ing idiot” for making them comeback out. They did the job right this time, and the final product looks good. They asked for the final check, but hadn’t done the mantle, which was the contract. They said they’d come back, and a few days later installed a really unimpressive mantle. (We ended up paying someone else to fix it.) The whole thing was very stressful and frustrating. The receptionist would also forget to answer emails or to pass important info along to the owner, which caused delays and confusion.
Description of Work: Mixed Experience
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Rose C.
10/2017
5.0
chimney sweep
+ -1 more
It went fine. I thought it was a tad pricey. They offered to also do brick work, which I declined. I would use them again.
Description of Work: I needed my chimney cleaned and inspected and also a new insulated stainless steel liner installed prior to installing a gas fireplace.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Paula M.
05/2017
4.0
chimney sweep
+ -1 more
They were very professional, and the office staff has been great. But the cost of the inspection for about 10 minute seemed high.
Description of Work: i needed the chimney inspected and cleaned prior to installation of a gas insert.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward T.
12/2016
5.0
chimney sweep
+ -1 more
unknown
Description of Work: ..................................................
Rating Category
Rating out of 5
Yes, I recommend this pro
Daniel S.
04/2016
5.0
chimney sweep, masonry, fireplaces
+ 1 more
I initially thought I only needed the top 10 courses of brick replaced on my chimney (nearly 40 years old) due to spalling, but the inspector pointed out a huge amount of deteriorating brick and mortar throughout, and recommended replacement. The mason and apprentice who did the work were excellent and kept me apprised of progress and issues. During the tear-down of the old chimney, he discovered that the firebox had not been properly constructed, such that a spark escaping from the obviously damaged terra cotta liner could have burned down the house! Probably the only reason that did not happen is because the previous owner had an issue with smoke, and I had rarely used it since moving in six years earlier. It was one of those things that the usual inspection would have never revealed. The replacement chimney was made from bricks that very closely approximated the originals, which were no longer made. They arrived on time, worked all day, and explained their work to me. They cleaned up the debris each day and were careful not to damage the yard or surrounding plants. It was an expensive project for sure, but well worth it. They came highly recommended to me from a friend who had previously used them, and they lived up to their reputation.
Description of Work: Replaced chimney, installed stainless steel liner and cap
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Robert B.
03/2016
5.0
chimney sweep, masonry
+ 0 more
Chris came out as scheduled and provided an estimate immediately. My problem was I needed the work done quickly ahead of a scheduled new roof installation. Rick came out on a very cold windy day and performed the work as promised despite issues with the very old mortar. The chimney looks great!
Description of Work: Tuck-pointed a 100 year old chimney. Installed flue tile, crown wash and SS rain cover.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Robin H.
01/2015
5.0
chimney sweep
+ -1 more
They did a very good job sweeping out the chimney, and the new bricks in the wood stove look great. They did a very thorough and professional job.
Description of Work: Swept out fireplace chimney, and replaced bricks in wood stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
jason R.
10/2014
5.0
chimney sweep, fireplaces
+ 0 more
It was good. They got the job done quickly. They were friendly. They gave us extra information on the wood stove.
Description of Work: They cleaned the chimney, replaced the liner, and installed a wood-burning stove.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Fireplaces,
Masonry,
Outdoor Kitchens,
Patios,
Pavers and Hardscaping,
Siding,
Landscaping
FAQ
Monocacy Chimney Care is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Monocacy Chimney Care accepts the following forms of payment: Discover,MasterCard,Visa
Yes, Monocacy Chimney Care offers free project estimates.
No, Monocacy Chimney Care does not offer eco-friendly accreditations.
No, Monocacy Chimney Care does not offer a senior discount.
No, Monocacy Chimney Care does not offer emergency services.
No, Monocacy Chimney Care does not offer warranties.
Monocacy Chimney Care offers the following services: Chimney sweep, cleaning & repair. Masonry contractor. Hardscapes. Landscapes. Outdoor kitchens. Pavers. Walkways. Patios. Wood & pellet stoves. Siding. Home improvement.