I did not receive the estimate as promised. After I sent a few follow up emails and left a number of voicemails I still did not hear from Wayne. I called one last time and reached Wayne on 9/20. He made excuses about why he didn't have the estimate and promised it by the end of the day. That didn't happen on 9/20 and I have still not received the estimate or any returned phone call from Wayne explaining the lack of response. I also sent a note to Kolb through Angie's List warning of the review I was about to write. There was no response to that either.
Description of Work: I invited Kolb out take a look at my project in order to provide an estimate. On 9/9/2016 Wayne Essich arrived at my property over an hour late. We talked through the scope of the project and the schedule. He promised to have an estimate to me on 9/13.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0
Kimberley F.
06/2016
5.0
electrician, lighting, ceiling fans
+ 1 more
I found Kolb Electic/Frederick via HMS warranty. They performed all that needed to be done, very well. Lew, the manager, is really great to work with as well. Most recently, my AC circuit breaker tripped. I called them first to see what they thought it might be. They came out right away (the next day - first appt available). The tech replaced it and all has been well.
Description of Work: I have used Kolb Electric/Frederick a few times over the past year. Each time, with the exception of one electrician, they have been awesome. Plus, they ended up letting go the guy who told me he didn't have the time to do a good job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164
Carol F.
06/2016
5.0
electrician
+ -1 more
unknown
Description of Work: While it took us a while to get the actual service scheduled, the Kolb people were friendly and helpful to talk with. The service people were very pleasant and had no problem with using the box and breakers that we already had. They worked all day, got the electricity back on before dinner and left our rec room neat and clean.
Rating Category
Rating out of 5
Yes, I recommend this pro
dorothy H.
06/2016
5.0
electrician
+ -1 more
unknown
Description of Work: They checked and repaired part of my electricity wires in the Breaker Box. Went over any other issues that I may need repair on in the future.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew W.
09/2015
5.0
electrician, lighting
+ 0 more
Had several estimates done before settling on Kolb, all the other estimates were much higher and more invasive to our house. The house is 100+ years old and we wanted to do as little damage to the plaster as possible. Fixed the wiring in the plaster ceiling in order to install a ceiling light while cause no damage to the plaster, even installing the light fixture even though the quote was just for preping the wiring (did not charge extra!) They also ran an entirely new circuit into a second floor office that has very bad wiring done by the previous owner. Kold disconnected the unsafe wiring and ran a new circuit, installing 7(!) outlets, two more than included in the estimate and still no extra charge. They also pulled Ethernet cables that my husband had sitting in a spool in the basement while they were pulling wires, again for no extra charge. They were on time, professional, courteous, they did a fantastic job, and they put up with my nervous dog who insisted on following them around the house the whole time. We offered to crate her and they said she was fine. I would effeminately hire them again!
Description of Work: Installed overhead light, re-wired new office space
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
Richard M.
12/2014
5.0
electrician
+ -1 more
They showed up precisely on time and did an expert job. Would highly recommend them to anyone!
Description of Work: Installed two new lights in the basement and replaced 3 Yellow Switches and Plates to White ones!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$355
Jodie H.
08/2014
2.0
electrician
+ -1 more
Full disclosure - the intercom is old and hard to find. However, in June Kolb sent an electrician for the first visit, and while very professional, he took the broken part and never followed up. After several emails and phone calls about if and when it could be repaired, and in late July I received an estimate via email. My biggest complaint is that I had to call and see if they were going to complete the job. Meanwhile the intercom is missing the part that it needed to be repaired (it worked sporadically) so I have to buy a whole new system.
Description of Work: Assessed a broken intercom but never finished the job.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$100
Joseph H.
12/2013
3.0
electrician
+ -1 more
Ran new wiring to outdoors for hot tub. |The job took longer than expected. 1 person, several and quot;1/2and quot; days where most of the work could probably have been done in a single full day with a pair of guys.
Description of Work: .
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Carol M.
08/2013
5.0
electrician
+ -1 more
Wendy from Kolb Electric returned the call within the hour. She asked several questions to diagnose the problem. She determined that the problem was likely with a 'broken leg' in the power feed provided by Pepco, and recommended that I call Pepco for service. She gave me her direct phone number and told me to call her back if Pepco was unable to help. I am very impressed with the company's responsiveness and assistance even though I do not have an account with them. I will definitely call them the next time I need electrical work done.
Description of Work: I called for 24 hour emergency service on a Sunday morning when half of the electricity in my home was out in a random pattern.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
April M.
08/2013
5.0
electrician
+ -1 more
Kolb Electric was fine. They were on time. They did it correctly. The price was reasonable.
Description of Work: Kolb electric replaced the balance on the light fixture in the laundry room and replaced the light fixture in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Theresa B.
06/2013
5.0
electrician
+ -1 more
I'm pleased with their work. They're nice. We had used them previously, too.
Description of Work: I purchased a Big Deal coupon for Kolb Electric. They basically just did the whole house surge protection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
James P.
05/2013
5.0
electrician
+ -1 more
It went well. The first person to come out was unable to complete repairs, so they sent another more experienced person. I was pleased with the results.
Description of Work: They fixed my generator. It was done in a very professional manner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$237
Jeffrey C.
02/2013
5.0
electrician
+ -1 more
Project delays on our end caused problems but Kolb worked with us and got the job done. They showed up when they said they would and didn't waste time. Made suggestions and corrections as needed and approved.
Description of Work: Good electrician, knows his subject very well.
Rating Category
Rating out of 5
Yes, I recommend this pro
$3,000
Bill B.
01/2013
1.0
electrician
+ -1 more
Main Circuit breaker tripped about a week prior. I reset it and didn't think too much of it. Earlier this week main tripped in the middle of the day. Started to worry, was going to call electrician next day. Just after midnight it tripped again. Breaker was really hot. Called Royal Electric first thing in the morning and left voice message. They never called me back. Called Kolb Electric and they had a tech over to my house at 4:00 in afternoon. That tech was nervous about about the situation and said i needed an HVAC person. So since I had experience with Larry and Son and had a service contract with them due to a prior plumbing issue. I called them. From there everything went smooth and problem was resolved when they brought in a good electrician, Anytime Electric (Darrell Eby). Anytime replace the main circuit breaker and haven't had a problem since.
Description of Work: Main Circuit breaker tripped about a week prior. I reset it and didn't think too much of it. Earlier this week main tripped in the middle of the day. Started to worry, was going to call electrician next day. Just after midnight it tripped again. Breaker was really hot. Called Royal Electric first thing in the morning and left voice message. They never called me back. Called Kolb Electric and they had a tech over to my house at 4:00 in afternoon. Tech new something was causing on leg of circuit to heat up and causing it to trip but that was about it. He told me to call a hvac person in to look at the hvac unit. It was obvious to the HVAC company and the other Electrician they brought in, that it was the main breaker. It was replaced in matter of minutes and all has been good. Do call Larry & Son Do call Anytime Electric
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$89
Response from Kolb Electric
I have spoken with the customer and let him know that if he had called us after the HVAC technician determined it was electrical we would have come back with no charge - but, under the circumstances his check was not negotiated and he was not charged for the call.
Shawn K.
01/2013
5.0
electrician
+ -1 more
The service was good overall. They were prompt and complete in their service.
Description of Work: They installed a surge protector. I purchased a Big Deal for the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amalia C.
11/2012
5.0
electrician
+ -1 more
I clled was informed that the base charge would be 295 (approximately) because of off hours rate. They told me a techhnician would call me before he would arrive. He did indicated time of arrival and everything was on time. He was very professional and the charge was exactly as stated even though he had to provide me with a switch that had been blown
Description of Work: I lost power in my refrigerator and microwave, on a Sunday and nothing I did worked, I called Kolb, mostly because I had seen the trucks in the neighborhood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Andrea S.
08/2012
5.0
electrician, lighting
+ 0 more
Kolb representative was friendly, helpful and performed good work in a short amount of time.
Description of Work: Kolb installed a light fixture and switch in my closet which previously had no electricity.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Grace H.
07/2012
5.0
electrician, roofing, ceiling fans
+ 1 more
They have always shown up and did the job. They have provided the right products when I needed them, but they are a little expensive.
Description of Work: Kolb Electric installed a second attic fan and a fan in my bathroom.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laurel G.
07/2012
5.0
electrician
+ -1 more
I was very very happy with them. They were professional in their estimate and they were here when they said they would. They kept in touch with me when they needed to about the issues that I needed to talk about. I would recommend them to others because they were very available, very responsive and did quality work. I love the guy who came. He was very nice. I would grade them A's on all categories.
Description of Work: I used Kolb Electric to fix some wiring in the house and to fix some things that got blown down in a storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Jean I.
06/2012
5.0
electrician
+ -1 more
There prices were very reasonable and they were very though. What I liked about there services is they were willing to come and and provide services.
Description of Work: I used there services for an electrical problems for a light switch in the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOY S.
03/2012
5.0
electrician
+ -1 more
.They did a great job and then he went around to make sure all my light blubs were working becasue some of them I wasn't able to reach. He went around checked them all and replaced the ones that weren't working for me. He was such a great person. Did a great job I would highly recommend him.
Description of Work: .I had Kolb Electric out to do some minor eletrical work done for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ran D.
02/2012
5.0
electrician
+ -1 more
The experience was positive. Although there was some communication problem with when he was suppose to arrive. Would have liked the company to call ahead of time rather than after he came over and supposedly knocked on my door and then left.
Description of Work: I had a issue with no power in the master bathroom. Long story short I didn't know where my circuit reset was and Gus the technician help me locate it after going through nearly all the room in the house. He was knowledgeable, quick and professional. On the way out he helped change a bad light fixture in front of my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Kelvin H.
01/2012
3.0
electrician
+ -1 more
I have mixed feelings about them. I would not recommend them to a family member. I had three electrical problems I wanted him to look at. He only solved one. I'm going to go back and use an electrical company that was recommended by Angie's List.
Description of Work: They came to fix electrical problems in the home.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$220
Brenda H.
11/2011
5.0
electrician
+ -1 more
They were really good and responsive. The first time we called them was actually because there were several appliances out in the house so I figured there was something wrong with the electrical feed. They said if there were many appliances out then it's probably outside power and not inside power. They told me not to waste my money on them to come out and do an estimate but to just call the electrical provider and have them check it. That really impressed me that they didn't want to waste my money to come out here and take a look because they had already figured it was probably a problem with the outside which it was. It took them a little while to get the second estimate out to me. It took them about a week which was a little bit longer than expected but it was quite reasonable for the work that needed to be done. I just decided it wasn't going to be worth our time at that point to move the panel but I probably will eventually. Their prices were reasonable and it came about what I expected it to be.
Description of Work: Kolb Electric gave me an estimate right around the week of October 3rd.
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Service Categories
Electrical,
Lighting,
Ceiling Fans,
Roofing
FAQ
Kolb Electric is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Kolb Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kolb Electric offers free project estimates.
Yes, Kolb Electric offers eco-friendly accreditations.
No, Kolb Electric does not offer a senior discount.
Yes, Kolb Electric offers emergency services.
Yes, Kolb Electric offers warranties.
Kolb Electric offers the following services: Electrical and lighting services