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Fredericktowne Labs

Home inspection, Septic Systems, Wells and Pumps,

About us

LICENSE #116.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Environmental Testing for water, soil, well, septics, radon, metals

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-8 of 8 reviews

Charles S.
06/2016
1.0
septic tank
  + -1 more
Initially emailed them to do a septic inspection on 6/3. No response, called on 6/6 and spoke to the secretary (Cathy?) and was told the person who would handle it (Dan?) was out of the office, but he would be back later that day and would call me back. She'd leave a note for him saying I needed to hear from him ASAP. 6/7, still no word, called again. Spoke to cathy again, same scenario. Leaving this on 6/9, still haven't had any response via phone call or email. I can totally understand if you're busy, but handling things this way is just unprofessional.
Description of Work: Inspection of septic system for home sale

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Robert S.
06/2015
3.0
home inspection
  + -1 more
unknown
Description of Work: Collected a water sample but there was some confusion in the process and a delay in reporting the hard copy results.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$170

Response from Fredericktowne Labs
We are sorry to hear you feel there was confusion in the process. I have reviewed our notes and I see there was an issue with the occupant not collecting the first draw lead sample and not following up with providing our lab a lead sample. That might have held up the reports waiting on the sample. Many times in real estate transactions there are many people involved and everyone might not always share their information that is passed along. We sincerely apologize if you feel our service was not 100%, we hope you will give us the opportunity to provide you with our excellent service that we strive for with every client. We hope the delay did not cause you any issues with your real estate transaction and hope you are happily settled into your new home. Thank you for the feedback.

Ron M.
03/2015
5.0
home inspection
  + -1 more
I have used their well water testing services since 2002. They are very professional and friendly.
Description of Work: Well water testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Fredericktowne Labs
Thank your for the outstanding review. We appreciate your business and look forward to working with you again soon. Please do not hesitate to contact if we can help you in any way.

Kenneth C.
09/2014
5.0
home inspection
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Fredericktowne Labs
Thank you for the positive feedback. We are here to help you with anything you might need in the future.

Dianne S.
08/2014
5.0
home inspection
  + -1 more
unknown
Description of Work: They sent me a small kit with instructions on collecting, storing and transporting water to test for safety issues. In a few days they told me my well water was unfit for human consumption. Easy, fast and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$50

Response from Fredericktowne Labs
Thank you for the outstanding review. We are pleased we could help you. Please let us know if we could do anything in the future for you. Thanks!

Kirk H.
11/2013
5.0
home inspection, water softeners, wells
  + 1 more
I have used this laboratory several times, once on short notice. They have always been cooperative and punctual.
Description of Work: Sampled and analyzed the water quality for my new well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Response from Fredericktowne Labs
Thank you for your positive review. We are here to assist you with any other Environmental testing needs you might have.

Kyle P.
10/2009
5.0
septic tank
  + -1 more
They were early to the appointment and got to work right away. They were very professional and did a thorough job inspecting the system. They showed me exactly how the system was set up, including the fact that a new field was placed uphill from the old field, since the original field had failed. They found a spot where there may be a collapsed line, but told me to keep an eye on the area round it and call them back to replace the line if the ground remains soggy. Also found a busted access port which they diagnosed as having gotten hit with a lawn mower. John passed the septic system as those were not considered major issues. John took a sample of the tap water back to his lab and tested for all kinds of hazardous pollutants. This test was about $110, plus a $55 "site visit" fee. The test came back positive for nitrites (bacteria) but they informed me they don't treat the problem, as that would be a conflict of interest. They advised me of a couple of different methods for treating the problem and offered to wait to bill me until I had treated for the problem, and then they could come back and retest. Everyone was very polite on the phone and in person.
Description of Work: I am purchasing a house on a septic and well system. John Straits of Fredericktowne Labs inspected the septic system and drew water to test for pollution. They also subcontracted a plumbing company to pump the septic to ensure it is working properly. They did not just perform a dye test.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

MARIA K.
01/2005
5.0
GREAT EXPERIENCE. THEY WERE PROMPT AND RELIABLE AND HAD SUGGESTIONS TO CORRECT PROBLEMS, AND A NUMBER OF PEOPLE I COULD CALL.
Description of Work: TESTED MY WELL WATER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    PO Box 245 3020 Ventrie Court, Myersville, MD 21773

    www.fredericktownelabs.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home inspection,
    Septic Systems,
    Wells and Pumps,
    Water Filtration and Softening,
    Radon Detection & Reduction

    FAQ

    Fredericktowne Labs is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Fredericktowne Labs accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Fredericktowne Labs does not offer free project estimates.
    No, Fredericktowne Labs does not offer eco-friendly accreditations.
    No, Fredericktowne Labs does not offer a senior discount.
    Yes, Fredericktowne Labs offers emergency services.
    No, Fredericktowne Labs does not offer warranties.
    Fredericktowne Labs offers the following services: Environmental Testing for water, soil, well, septics, radon, metals

    Contact information

    PO Box 245 3020 Ventrie Court, Myersville, MD 21773

    www.fredericktownelabs.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM