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WRF & Son Plumbing & Heating Inc

Plumbing, Drain Cleaning, Wells and Pumps,

About us

after hours 410-875-3394. Small business

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, oil and gas heating, septic tank installation, drain field repair, water conditioning, ultra violet light systems, drain cleaning, 24 hour emergency service.

Services we don't offer

air conditioning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.727 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
11%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 27 reviews

Shirley E.
08/2017
5.0
plumbing
  + -1 more
They have been very good and I am pleased with them.
Description of Work: They did plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leigh F.
05/2017
5.0
plumbing
  + -1 more
Very well and very quickly
Description of Work: Cleaned a clogged ejector pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

amy B.
04/2017
5.0
plumbing
  + -1 more
We switched over to WRF & Son's plumbing shortly after BGE Home bought out Van Sant Plumbing and Heating. WRF & Son's is a local company and our preference is to patronize local businesses. We've used them several times since making the switch and their plumbers are punctual, professional courteous and the workmanship is excellent.
Description of Work: Installed hot water heater and water softener system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

amy B.
04/2017
5.0
plumbing
  + -1 more
Great. Great technicians.
Description of Work: Our old water heater needed to be replaced. We were not going to call the original company that installed it. W.R.F said they would replace it and honor our warranty. They came out the next day, were prompt and found other issues that needed to be fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Karen W.
04/2017
5.0
plumbing
  + -1 more
It went very well, they were careful and cleaned up afterwards.
Description of Work: Replaced new bathroom fixtures that we had already purchased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

andrew G.
03/2016
5.0
plumbing, wells
  + 0 more
I purchased the neutralizer through the Plummery store in Mount Airy and W.R.F and sons installed it (the Pummary store is located below W.R.F's office). They also supplied and installed the laundry sink and faucets. (they purchased it from the Plummery and brought it with them). They arrived on schedule and performed the work in approx 2 hours. The installations went well. They were very professional.
Description of Work: Installed neutralizer and supply and install of laundry sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Melissa B.
08/2015
1.0
excavators, plumbing
  + 0 more
Dug up entire front (newly landscaped) front yard to repair water main break. Hit power line (even though it was marked by utility company)- had to dig up more yard to repair power (all neighbors were out of power). Stated they had to go through our foundation wall for water main repair. Basement has been leaking ever since. Never before had wet basement problems. Leak is at the exact site where they went through foundation wall. Called 3 timers last year to have them repair leak & seal their work. Leaking again 8/2015 - called & was told I'm out of warranty for an ongoing problem due to their poor installation and lack of proper sealant. Also told it would be at least a month or so to get an appointment!?? TERRIBLE
Description of Work: Repaired water main break in front yard

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

Carol H.
03/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Maryann M.
02/2015
5.0
plumbing
  + -1 more
This is the second time I have used this company and I am very impressed with their responsiveness and quick service. Last time was for a backup in the bathroom and this time we .woke up to no water. We called and they came very quickly determined the problem and fixed it with no wasted time. I was very pleased with their professional manner and ability to diagnose the problem. They were also very patient and explained to me what they were doing since a well pumping system and the attached filters are all new to me. I recommend them very highly.
Description of Work: Replaced the control box for our pump and replaced the UV light for water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

AMY B.
01/2015
5.0
plumbing
  + -1 more
We had a pipe burst at around 7pm in near zero temps. I contacted WRF and Son's emergency line. 5 minutes later they called back and said they could be here by 9:30, and that emergency rates were in effect, which basically meant time and half + travel time. This had me a little concerned, but we were without water, and no one else could even come. The dispatcher communications were excellent and she kept me informed as to their ETA, which was now 9:00. They showed up 15 minutes early, immediately diagnosed the issue. They cut out the bad pipe and amazingly were finished 25 minutes after they showed up at my door. They then took the time to discuss the issue with us, what lead to the freezing, and the steps we could take to avoid this in the future. Incredibly, with a 2 hour turn around, with emergency rates, and 40 minutes of travel charges, the total cost was just under $200.00, about half of what we expected it to be. I will definitely be using WRF and Sons in the future!
Description of Work: Fixed a burst pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paula S.
05/2014
5.0
plumbing
  + -1 more
The provider re-routed the kitchen sink pipes so that the drain and trap would meet up. He also corrected some of the previous work, making the faucet more stable. He came prepared with the parts that he need and cleaned up after himself. I was pleased with the quick response.
Description of Work: When my handyman could not tie my new sink drain to the existing plumbing, the provider responded immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167.25

Kathleen W.
03/2014
5.0
plumbing
  + -1 more
I have been using them for almost 14 years now. A couple of times I've used another plumbing service, and while the other sevices were good they were never as comprehensive as WRF. The people you call are great, they call you before the plumbers get to your house and are upfront about cost. The workers are fantastic, very professional, willing to explain exactly what they are doing and why. I have absolutely no complaints or quibbles.
Description of Work: They replaced a holding tank for my well and cleaned out my water system. A very big job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Lisa L.
03/2014
5.0
plumbing, wells
  + 0 more
They responded very quickly and did the work on the a Sunday, working into the night to get it finished so I'd have water as quickly as possible. The owner and his daughter did the work. I paid extra for the Sunday service, but that's reasonable. This is a messy job but it went well.
Description of Work: Replaced the well pump

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Joshua L.
02/2014
5.0
plumbing
  + -1 more
We've been using WRF for years. Inherited them since my mom used them growing up. I've had a great experience with their work every time I've used them. They are always prompt and do a great job. Based on the area, we generally get the same plumber for each visit. They've replaced a well pump at two different homes and performed service in both of my homes as well. I highly recommend them.
Description of Work: All my Plumbing Needs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frederick H.
02/2014
5.0
drain cleaning
  + -1 more
Ver responsive for a Sunday. Job done well.
Description of Work: Emergency snaking of kitchen sink main line on a Sunday.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Bill W.
10/2013
5.0
plumbing
  + -1 more
The plumber and his assistant arrived on schedule, took the list of four tasks and went right to work. The men were polite, friendly, quiet and worked steadily to complete the work in a timely and masterful manner. They replaced several parts that I expected would need to be replaced. I've called WRF Plumbing for all of our plumbing needs since at least 1989 and they've always provided such excellent service as they did today.
Description of Work: Three plumbing repairs and also new copper service for the ice maker in our new refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

mark E.
03/2013
5.0
plumbing, water heater repair
  + 0 more
Vicki maybe is in the front office, and Chris Foreman is the staff. He is working out the estimate for us, but they have other plumbers that come out. They have the Plumbery and the W.R.F. and Sons. They do various things. Plumbery is like a shop, and they sell stuffs. The W.R.F. and Sons does plumbing and stuffs like that. They have not actually done any work for us yet on the water heater. They are working up a system for a tank-less system which maybe beneficial to us, but we have used their plumbing services over the years many times. They are excellent. They come out when we call them, and they get the job done right.
Description of Work: We used W.R.F. & Sons Plumbing & Heating, Inc. as our local plumber, and we just had them out to look at the problem with our leaking hot water heater. So, they are going to give us a quote on a different system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

liz F.
09/2012
4.0
plumbing, septic tank
  + 0 more
The scheduling with their office and communication was exceptional. The actual work went as expected for the most part. Crew was very professional and competent. I really think the complete fair review will be after a few years after the system has been in use. So far no problems so i give top rating to quality. My only disappointment - I thought it odd and not quite to my liking that i was told on site when they started that they would not do the yard. It's not professional to change the contract terms. There was no debate or offer, I was just told they would not do the yard. The contract that I signed stated: and quot;All ditches will be compacted back marker tape put 1' above line at first 10' out at first from house, and seeding and strawing performed for sediment control.'' All ditches and tank holes will be back-filled and compacted to natural status Raking,seeding, and strawing of all disturbed excavated areas. So any score below and quot;Aand quot; reflects the altering the contract terms and not finishing the yard. They took $155.02 off the total bill for not raking, strawing, and seeding.... and left me with an un-raked, unseeded and un-strawed yard. I haven't been able to get anyone to do it for $155 to date. Hate to have to spend time on it. Even though the final cosmetic work was a small slice of the overall project I can't give them an overall rating of excellent because of it.
Description of Work: Excavate from house to tank, install plastic sewer line, cement line at house, removal of cast iron pipe in house and replace with pvc. Replace old septic tank, pump and bury old tank in-situ, excavate and install new 1000 gallon top seam pcc tank and distriution box. reconnect to existing lines, pump the liquid back into the new tank.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

James B.
08/2011
5.0
plumbing
  + -1 more
They quickly and efficiently replaced the old toilet with the low-flow toilet purchased from a local Lowe's Home Center. And, they cleaned up after themselves before they left including disposing of the old toilet. We plan to use them again soon to install a replacement dishwasher we recently purchased at Lowe's.
Description of Work: Replacement of an old toilet with a low-flow toilet purchased from a local Lowe's Home Center

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cathy K.
01/2011
5.0
plumbing
  + -1 more
They are very good and quick. They have what I consider to be a reasonable price. They are friendly. They come out quick. They have after hour service, but it does cost more. It is nice to know though if you have a major plumbing issue. They are very honest with you. Their punctuality is great. If they are going to be late, they will call and let you know. The price is reasonable compared to other plumber I have used in the past. They are nice, honest guys. They don't pull no stuff with you.
Description of Work: I used WRF & Son Plumbing & Heating for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

HENRY N.
01/2011
5.0
plumbing, heating & air conditioning/hvac
  + 0 more
It was not a complicated job at all but, I liked WRF and Son Plumbing and Heating Inc. They came right away. They did many things and I could not tell that they were in my house working. They called me before coming and also when they were on the way.
Description of Work: I used WRF & Son Plumbing & Heating Inc to fix a leaky pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Holly S.
04/2010
5.0
plumbing
  + -1 more
Woke up on 3/26 to find that we had no water, which meant none to drink, bathe, or flush as well as lacking heat of that cold day since the furnace needs a certain water level to function. Called the company who sent someone out that same morning. They restored our water and our spirits. Since they came from Mt Airy, a good chunk of the $270 charged for travel and labor was travel time. But they did come, fix the problem in a very timely manner, and leave us with information of all other things their company has to offer.
Description of Work: Restored water to house by replacing switch and gauge in pump. Neutralizer very dirty so changed from six days to every four. Changed filter.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$362

Holly S.
01/2010
5.0
plumbing
  + -1 more
For the last several months we'd been having gurgles in the first floor sinks whenever the clothes washer or dishwasher was working. These gurgles became louder as time went on and then involved the johns as well. It was quite a cacophony when they all got going. We had a plumber in to fix a busted pipe under the first floor powder room. We explained our problem with the gurgles and asked if they would look at the vent pipes, which they did and told us they were clogged. Then they left. They didn't appear to want to work on the original busted pipe job as well. The house is over 100 years old and although updated from time to time, still it is a little hard to work in. Maybe that was their problem. We didn't want to call them back, so I went to Angie's List to find another plumber, only to find each one had only one review. We asked our neighbors who they used, only to find out that all but one used the same plumber we didn't want. So we called the plumber the "odd man out" was using. It turned out to be W.R.F. and Son. The neighbor knew of 2 or 3, but recommended this one with confidence. We called on the 19th, they came on the morning of the 20th--were polite, professional, went to work after asking advice about this old house with someone on the phone instead of bluffing their way through. (Tim the Toolman Taylor was not among them.} They went to work, kept us posted, were neat and clean, and left with a detailed invoice.
Description of Work: Snaked vent pipe on left side of house and found 5 dead birds clogging it. Still did not solve problem,blocked vent pipes. Repiped section not right--about 4" out of grade. Reworked grade. Snaked vents.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$336.5

Pamela S.
03/2009
5.0
plumbing
  + -1 more
They are very responsive and do good work for a fair price. I have been using their services for 20 years. They charge $97 an hour and use the whole hour. The minimum is an hour. I get my money's worth.
Description of Work: WRF & Son Plumbing & Heating did a whole lot or repairs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOE G.
02/2005
5.0
water heater repair
  + -1 more
THEY ARE LOCAL AND SEEM TO ALWAYS GIVE US VERY QUICK SERVICE, AS A REPEAT CUSTOMER. HAVE USED THEM IN THE PAST AND WILL USE THEM IN THE FUTURE.
Description of Work: INSTALLED A NEW HOT WATER HEATER & SERVICED OUR EXISTING WATER NEUTRALIZER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400
    • 1(current)
    • 2

Contact information

15 N Main St, Mount Airy, MD 21771

www.theplumberyhomecenter.com

Service hours

Sunday:
7:30 AM - 3:30 PM
Monday:
7:30 AM - 11:30 PM
Tuesday:
7:30 AM - 11:30 PM
Wednesday:
7:30 AM - 11:30 PM
Thursday:
7:30 AM - 11:30 PM
Friday:
7:30 AM - 11:30 PM
Saturday:
8:30 AM - 3:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Wells and Pumps,
Water Heaters,
Septic Systems,
Heating and Air Conditioning,
Excavating,
Sewer Cleaning,
Natural Gas Lines,
Gas Logs,
Water Filtration and Softening

FAQ

WRF & Son Plumbing & Heating Inc is currently rated 4.7 overall out of 5.

Sunday: 7:30 AM - 3:30 PM

Monday: 7:30 AM - 11:30 PM

Tuesday: 7:30 AM - 11:30 PM

Wednesday: 7:30 AM - 11:30 PM

Thursday: 7:30 AM - 11:30 PM

Friday: 7:30 AM - 11:30 PM

Saturday: 8:30 AM - 3:30 PM

WRF & Son Plumbing & Heating Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, WRF & Son Plumbing & Heating Inc offers free project estimates.
No, WRF & Son Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, WRF & Son Plumbing & Heating Inc does not offer a senior discount.
Yes, WRF & Son Plumbing & Heating Inc offers emergency services.
Yes, WRF & Son Plumbing & Heating Inc offers warranties.
WRF & Son Plumbing & Heating Inc offers the following services: Plumbing, oil and gas heating, septic tank installation, drain field repair, water conditioning, ultra violet light systems, drain cleaning, 24 hour emergency service.
air conditioning

Contact information

15 N Main St, Mount Airy, MD 21771

www.theplumberyhomecenter.com

Service hours

Sunday:
7:30 AM - 3:30 PM
Monday:
7:30 AM - 11:30 PM
Tuesday:
7:30 AM - 11:30 PM
Wednesday:
7:30 AM - 11:30 PM
Thursday:
7:30 AM - 11:30 PM
Friday:
7:30 AM - 11:30 PM
Saturday:
8:30 AM - 3:30 PM