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STONEMARK TILE

Flooring Sales and Installation, Ceramic Tile

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Showing 1-2 of 2 reviews

John U.
07/2013
1.0
flooring contractor
  + -1 more
Within a few years grout was coming out. At eight years, tiles were coming off in the master bathroom shower. Due to the use of greenboard backer board, which is similar to drywall, the tiles could not be recemented because the greenboard was disintegrating (dissolving). If cement backerboard had been used instead of greenboard, the tile could have been recemented. As a result, the entire bathroom tile and greenboard needs to be removed and new cement backer board installed along with new tile. This will require removal of shower doors and tub because tile goes around tub as well as shower. Floor tiles may also need to be removed because it is not possible to match tile color accurately from different batches. Use of cement backer board in the beginning would have prevented all of this. The second upstairs bathroom looks to be breaking down as well and will need the same. The flooring in the kitchen and first floor bathroom is turning yellow and has orange spots, possibly from nails or screws below flooring. When I called Stonemark, it was still within the 10 year warranty covering discoloration. Stonemark wanted to charge me $125 to come out and look at it. I thought that was unreasonable because they had already hinted it was due to water seepage. I never had them out.
Description of Work: Stonemark Tile installed the tile in my master and second upstairs bathrooms in my new home that was build by NVHomes in 2001. They also installed the linoleum flooring in the kitchen and downstairs bathroom.

Rating CategoryRating out of 5
quality
1.0


John G.
04/2013
5.0
flooring contractor
  + -1 more
It went great. Their field manager helped me prepare for the installation, control the dust, and debris. The job, including demolition took just three days.
Description of Work: I used their showroom to select specific wall and floor tile with accent listellos for three baths. They ordered the materials and installed three weeks later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,500

    Contact information

    1302 RISING RIDGE RD 8, Mount Airy, MD 21771


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    STONEMARK TILE is currently rated 3 overall out of 5.
    No, STONEMARK TILE does not offer free project estimates.
    No, STONEMARK TILE does not offer eco-friendly accreditations.
    No, STONEMARK TILE does not offer a senior discount.
    No, STONEMARK TILE does not offer emergency services.
    No, STONEMARK TILE does not offer warranties.

    Contact information

    1302 RISING RIDGE RD 8, Mount Airy, MD 21771