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ServiceMaster Restoration by Cross

Biohazard Remediation, Water & Smoke Damage, Carpet Cleaning

About us

Commercial/Residential Fire & Water Clean-Up

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Fire & Water Clean-Up Mold Carpet Cleaning

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-3 of 3 reviews

Stephen O.
07/2018
1.0
ServiceMaster had many people at my house while recovering from flood damage. Many people cutting up carpet and carrying it outside and moving a lot of furniture, shelving and items around. Everything was left stacked in piles since they were not the ones to fix the damage after tearing everything out. After they were done I am missing items. They only respond saying that nothing like this has happened before so I should do whatever I think is necessary. I am proceeding, trying to find a way to recover loss. I would say that if you have no choice but to use ServiceMaster you would need to inspect every ServiceMaster employee going in and out of their house.
Description of Work: Flood Damage

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kevin S.
08/2016
5.0
biohazard cleanup
  + -1 more
Eliel was at house within hours to assess damage and had a crew in place an hour after that. They assessed progress daily over course of a week and were able to save our carpeting in the process. Because insurance was limited they worked with us to keep the price down. Very professional and a pleasure to deal with.
Description of Work: Basement flooded 3 inches during Ellicott City flood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geraldine C.
10/2015
5.0
biohazard cleanup
  + -1 more
unknown
Description of Work: They were very patient and explained everything. They had to move my grandfather clock along with other furniture and they were very careful. They have to tear down dining room ceiling because of a leak, but they been very protective of home and its furnishings.
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    2904 Back Acre Circle, #102, Mount Airy, MD 21771

    www.servicemasterclean.com

    Service hours

    Sunday:
    5:00 AM - 10:00 PM
    Monday:
    5:00 AM - 10:00 PM
    Tuesday:
    5:00 AM - 10:00 PM
    Wednesday:
    5:00 AM - 10:00 PM
    Thursday:
    5:00 AM - 10:00 PM
    Friday:
    5:00 AM - 10:00 PM
    Saturday:
    5:00 AM - 10:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Biohazard Remediation,
    Water & Smoke Damage,
    Carpet Cleaning

    FAQ

    ServiceMaster Restoration by Cross is currently rated 3.7 overall out of 5.

    Sunday: 5:00 AM - 10:00 PM

    Monday: 5:00 AM - 10:00 PM

    Tuesday: 5:00 AM - 10:00 PM

    Wednesday: 5:00 AM - 10:00 PM

    Thursday: 5:00 AM - 10:00 PM

    Friday: 5:00 AM - 10:00 PM

    Saturday: 5:00 AM - 10:00 PM

    ServiceMaster Restoration by Cross accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, ServiceMaster Restoration by Cross offers free project estimates.
    Yes, ServiceMaster Restoration by Cross offers eco-friendly accreditations.
    No, ServiceMaster Restoration by Cross does not offer a senior discount.
    Yes, ServiceMaster Restoration by Cross offers emergency services.
    No, ServiceMaster Restoration by Cross does not offer warranties.
    ServiceMaster Restoration by Cross offers the following services: Fire & Water Clean-Up Mold Carpet Cleaning
    Ask for details.

    Contact information

    2904 Back Acre Circle, #102, Mount Airy, MD 21771

    www.servicemasterclean.com

    Service hours

    Sunday:
    5:00 AM - 10:00 PM
    Monday:
    5:00 AM - 10:00 PM
    Tuesday:
    5:00 AM - 10:00 PM
    Wednesday:
    5:00 AM - 10:00 PM
    Thursday:
    5:00 AM - 10:00 PM
    Friday:
    5:00 AM - 10:00 PM
    Saturday:
    5:00 AM - 10:00 PM