Mathers Mechanical, LLC.

The tech showed up on time, listened to my description of the issue, then diagnosed the problem, informed me of the issue, gave an accurate price, performed repairs very quickly, and kept the area clean

They removed the old and installed a new unit. They knew what they were doing. Punctual . Cleaned up afterwards.

They have my yearly maintenance agreement. They came out and corrected problems from our older system and took the time to make sure it was working correctly.

Exceptional customer service from start to finish during the replacement of our heat pump. Very positive experience with Tom the owner, and Sam and Paul his installers. For the quote, installation and follow-up they always showed up at the exact scheduled time. The whole team was very conscientious to respect our home. During the installation Sam and Paul made every effort to keep our basement clean even though it was a wet, snowy, and muddy day. It was apparent Sam and Paul took great pride in their work and explained the installation process and took the time to answer all of our questions. Tom came back the next day to follow-up on the installation, explain the operation of the system, warranty, and to make sure we were satisfied. We also got a quote from a large well known company but after reading many online reviews we were afraid we would just become another number once the pleasant salesman was out of the picture. Both quotes were similarly priced. We like the idea that we will see the same professional team during our yearly maintenance check up. We would highly recommend Mathers Mechanical to anyone needing any HVAC service.

This was a positive experience from the beginning to the end. The proposal for the work was fair, the work was done carefully and on time, care was taken to protect my home with booties and drop cloths, and Mr. Mathers and his crew were courteous and helpful in terms of explaining options for the replacement system. Importantly, after the contracted work was finished, the air conditioning unit needed to be relocated due to more operational noise infiltrating through the house wall than expected. Mr. Mathers did this at no additional charge. In summary, this company exemplifies a high level of professionalism.

I purchased a home and 4 days later the AC stopped working. Tom was able to come on short notice and resolve my issue. He made great recommendations to me and inspected unresolved issues from the home inspection. I am very pleased with his services.

In November 2015 I had Mathers Mechanical replace the 31 year old blower fan motor for my heating and air conditioning unit. On 3-9-2016 the new fan motor malfunctioned. I contacted Mathers Mechanical that afternoon and the following morning [3-10-2016] Mr. Mathers came to my house, removed the old fan motor and went for a replacement motor. The next morning [3-11-2016] he returned, installed the new motor, and ran additional checks on the system. The replacement job was covered by warranty. I cannot tell you how pleased I am with Mathers Mechanical. Mr. Mathers responded very quickly to my call, and repaired the problem to my satisfaction. Any future problems with my heating and air conditioning systems will be handled by Mathers Mechanical. These folks are great.

I called Tom after our furnace went out on the coldest night of the year. He responded quickly and was at the house within 30 minutes. He diagnosed the problem, picked up a replacement part and had the furnace fixed within 2 hours. Saved us from another freezing night !

Job went very well and fast. The technicians were very friendly and helped me ensure the supply vents and returns were in the most efficient locations. Mathers response time was exceptional. The owner (Tom) returned a quote in less than a day and the job was completed the same week. Mathers left me all the necessary hardware (vents, tie wraps) and the technician (Sam) took the time to explain how to complete the final hookups once the walls are completed. Thanks

This was a good experience. Tom was very professional, practical, knowledgable, conscientious, and honest the entire time. The crew was pleasant and seemed to know what they were doing. All work was done on time and was complete within the two-day time frame originally estimated, with the exception of having to return the following week to complete a couple small details, which was fine. The price was reasonable ($9000 including Bryant and BGE rebates) relative to other estimates that I received (one was $4000 more for the same products and work - probably to pay the well dressed sales man who visited and gave the estimate) and at no time did I feel as if anything was being pushed on me or that I was being taken advantage of in any way. Some other estimators that visited my house were more pushy and clearly less-knowledgable. The work was supported by a two-year installation warranty. The other three estimates I received came with 1 year warranties.

Occasionally you find a contractor that exceeds all expectations. Our furnace stopped working and Tom stopped by the same day to diagnose the problem. He returned the next day to replace the fan motor in our furnace. Very responsive and showed up as expected. Replacement went better than expected and he actually charged less than the estimate. Honest, ethical, professional and freindly. We could not be more satisfied. As a side note, Mathers Mechanical installed an HVAC system in my garage several years ago and we are thrilled with the product/system. We are now going to have Mathers Mechanical do the annual preventative maintenance on all our equipment.

Mr. Mathers and his employees were very professional, prompt and thorough. They met every expectation we had and more.

This visit couldn't have gone better ... I will definitely be using Mathers for my future HVAC needs. I wanted to have a digital thermostat installed, put out a request to four vendors, and three of the four answered me a few hours later. Mathers' price was about half of the other HVAC company (with comparable Angie's List ratings), so I went ahead and set up an appointment for Friday. They had an earlier opening on Thursday, contacted me, and came out on that day instead. Lucas was very professional, and extremely patient with my related questions about the new gadget as well as the existing system. He and his helper were considerate in putting on shoe-booties, to protect my carpet from wet footprints, and took away the old mercury thermostat (for proper disposal of the hazardous materials). Tom Mathers was very professional in my phone dealings, as was the telephone receptionist.

Overall pretty happy with them, and will use again.

I'm very impressed with this company and their personnel. They had the lowest price by far of the 4 estimates I got to install an AprilAire 600 humidifier. One proposal was more than twice the cost of Mathers. The owner was very responsive, and gave me an estimate based on some photos I sent of the unit. Due to some bad weather, they were unable to make the first appointment and, as a result, provided a free checkup of the system for next Fall. |Lucas, the technician, arrived on time and was very professional. He took great care to bring no dirt into the house, and left the work area cleaner than when he arrived. He did a great job of installation and obviously takes pride in his work. |I'm very pleased with Mathers, and I would recommend this firm to anyone.

Not only did Tom (the owner) provide the best price from all of the quotes I received, but the service experience was excellent. The install team arrived promptly and was very professional and made sure we were up and running the same day. After the install, they noticed that the position of humidifier was not in an ideal location even though it worked perfectly. Without me even asking, on their own decided they would come back later in the week to put it into a different location to make it easier to access. Not sure how they could improve on the overall experience.

Tom Mathers arrived on time (actually 10 minutes early), is a very personable guy who definitely knows his stuff. He thoroughly checked both air handlers, replaced the filters with ones I provided, checked the outside units and had no problem with me following him around and asking questions and he pointed out all the things to watch out for with a system that is about 12 years old. I asked him if he also services whole home humidifiers and he did and went to work checking it out to make sure everything was working properly. It was thank goodness and Tom didn't bill me any extra. I thought his fees were very reasonable and he told me when we first spoke that it would be $99 for the checkup... more of course if there were issues. I was very impressed and when he gave me the option to prepay for a Spring/Summer checkup which also gives you priority if you have a service issue, I took it. Highly recommended. Niel Jefferson

It took a week to schedule an appointment, which I was fine with given all the positive reviews. The owner showed up on time and took a look at the system. I was expecting him to service the furnace (hence why I made the appointment in the first place). He took notes and told me he would get back to me by the weekend with quotes on replacing the humidifier, the electrostatic air cleaner, servicing the machines and updating the thermostats. I never heard back from him. In the meantime I called another highly rated Heating & Cooling company and they were able to come out in 2 days, do the service, replace the filter in the humidifier (not replace the entire component) and offered me cost effective solutions rather than replacing the electrostatic air filter (replacement would run $700). ***Update - received call in response to my review. I agreed to consider adjusting my Angie's List rating and in consideration I have changed it slightly. I can only speak to my experience - and to that effect I feel like my time was wasted and that I wasn't given the appropriate amount of attention as a potential customer. I appreciate the follow up, but I would have been happier with clear and timely communication from the get go.

Tom and his crew were a pleasure to work with. They showed up when they said they would and seemed to be very knowledgeable about the equipment they installed. Tom is easy to reach on the phone or via email and responds promptly. The only reason I give them a B for punctuality is that the start date for the work slipped a few times, though Tom promised my first two maintenance visits free to make up for it. I recently had a problem with one of the interior units and Tom took my call - even though it was Sunday of Labor Day weekend - and offered to send someone out. What more can you ask for?

Tom Mathers was wonderful to work with from start to finish. The quote was substantially less than another local company. When the installation date was later than we had hoped, Tom kept our old heat pump running. On two occasions, he came to our home to give the old unit a shot of freon (we had a major leak). The installation went well and he sent a 4 person crew to get it done quickly since we have my elderly mother living upstairs in our home.

I saw the ratings for this company on Angie's list and they had 100% satisfaction by all customers who had rated them. I was extremely interested to learn more about them so I called the company and talked to Tom Matters, the owner and asked for a bid. Now I know why this company gets the 100% satisfaction rating. Tom and his crew are knowledgeable, responsive, professional and their prices are also very reasonable. Tom came and assesed the job site and discussed our options. He made a recommendation of the type of system to install and provided us a bid which was very reasonable. We selected them to do the work. He came back and brought a sample of the units to show us what to expect and we scheduled the work. I very much enjoyed working with Tom. He is extremey pleasant and easy to reach. You can text him at all hours of the day/evening and expect to hear back immediately. Through out the project which took a week, he addressed all my concerns and resolved any issues that came up immediately. He completed the installation on schedule and the outcome is exactly what we wanted with no surprises. I highly recommend Tom and his crew. My experience could not be any more positive. I plan to hire them to do maintenance on my newly installed AC system.

Great experience! Very responsive and a pleasure to work with!! I received multiple quotes and Tom was over $500 cheaper than the rest. Installers (Lucas & Tim) were professional, courteous and thorough. They showed up on time, reviewed the job with me before work started and consulted me regarding options for running of lines/duct work on the outside of the house. All extra materials/debris removed from the work site and they even wore slip-on booties when they were in my home. The job was complete in about four hours; just as they had told me. Tom came by about a week later to inspect the work and to ensure I was satisfied. He even pre-filled out the rebate form for me. I highly recommend Mathers Mechanical!!!

What a fabulous experience we had with Mathers Mechanical! Tom was responsive on the phone to my initial request and came within a week to evaluate the job. His workers were professional, clean, thoughtful and thorough. They arrived on time or called when traffic prevented on time arrivals. Tom came back to inspect the job, made sure that everything was properly installed. He also made sure I knew that if we needed any "tweaks" to the system, that he is available. I so appreciate Tom's responsiveness and professionalism! And thanks to Larry, Tim and Lucas as well for their work on this job. I hope to never have to replace a furnace in this house again, but I HIGHLY recommend Mathers Mechanical!

Best experience we could have asked for! Other reputable companies came out and gave us quotes for the same system, including one we used before, but all were an average of $1,000.00 more expensive and pushed us to sell their systems. The owner of Mather's came out in person and never pushed. We were overly impressed with his down to earth, old fashioned, great customer service throughout the entire process. I also want to mention that although we scheduled Mather's to have our heat pump replaced in April, we found out that company was coming to stay with us in only three days. I called the owner, knowing he had a busy scheduled, and asked if there was any way to get the system replaced before they came. He was wonderful and said that he would find a way to work it out, not to worry. He called me back within the hour to let me know they would be here on Thursday. On Thursday, two men showed up to do the installation right on time and were not only very pleasant, but extremely thorough. Even better, this unit works better than our other one ever did and our electric bill immediately went down. Both my husband and I are extremely happy we chose Mather's Mechanical. Thanks so much Angie! One more note. Even with the already low price, we received more money off using our Angie's List coupon and then, because we did not finance, the owner told us to take another 10% off, something we would not have known had he not said something. This experience just got better and better!!

They deserve an A++. They are prompt, efficient, just an excellent company. I would recommend them a 150%, I was impressed. He checked everything above and beyond what was wrong to make sure it was all working. I was very pleased. I called this morning and they came today.