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Shary's Plumbing, LLC.

Plumbing, Drain Cleaning, Water Heaters,

About us

Small Business - 9 employees 24-hour Emergency Line - 301-229-6695 Woman Licensed, Owned & Managed Company. Plumbing, Drain Cleaning, Gas Fitting, WSSC Backflow Certified

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial, any & all plumbing, drain cleaning, gas fitting & backflow prevention work, new installation, service, repair, replacement of fixtures, faucets, water services, sewer services, well pumps & lines, remodeling kitchens, laundry rooms, & bathrooms, water heaters, disposals & water treatment systems.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.689 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
3%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 51-75 of 89 reviews

Charles P.
08/2009
4.0
plumbing
  + -1 more
Dave worked for about 2 hours, getting one toilet to work properly. The other Kohler toilet leaked from the tank. After a lot of trials, he could not fix the leak without buying a new ballcock, cost about $250 plus labor. He finally suggested that we scrap the $750 Kohler and get a much cheaper toilet. Not a good prospect! The Kohler still leaks. Never again Kohler! Dave seemed to be a very competent plumber and worked hard to try to fix the problem. The bad part was when I received his bill! His cost is $105 for the first 1/2 hour and $40 for each 15 minutes following! That works out to $185 for the first hour (minimum), and $160 for each subsequent hour! Way too much for fiddling with toilets!
Description of Work: Work on 2 toilets, one which leaked and the other ran water.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389.5

JUDITH O.
06/2009
5.0
plumbing
  + -1 more
As above. The firm was extremely responsive; the plumber was prompt, polite, and he did the jobs I needed done.
Description of Work: Plumber came to fix leak in pipes under kitchen sink. He performed the work efficiently and left me happy in about an hour. As long as he was here, he also checked a low-flow toilet that was trickling and replaced a couple of parts that put that right.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Dana V.
05/2009
5.0
plumbing
  + -1 more
They are good. Two other plumbers had come earlier, but Shary’s Plumbing is good. They have creative thinking and they could solve the problem. I have a complicated situation and I’m currently working with them. I like their ideas and they know about things I haven’t heard of, but I was surprised that I had to pay them for a quick visit.
Description of Work: I got my plumbing work done last week from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

OONA S.
02/2009
5.0
plumbing
  + -1 more
Company was courteous and quick to schedule. Plumber was on time, tidy (those cloth boots) a good listener and polite. He answered my many questions about water heater life and replacement with patience and was not condescending at all. He performed the "work order tasks (garbage diposal , toilet diagnosis and repair) thoroughly and efficiently. He did not hesitate when asked to add on checking the hot water heater thermostat and the removal of the old toilet seat. On my request, he left behind the old garbage disposal so I could recycle it.
Description of Work: Installed new garbage disposal (purchased separately by customer) Checked water heater temperature Replaced flapper on toilet cut off old toilet seat (rusted bolts) augered toilet and tested

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Kathy B.
01/2009
2.0
plumbing
  + -1 more
We couldn't get anyone to come out! I waited for about 5 hours on 3 separate occasions and nobody ever showed up. They kept saying he got busy and he'd arrive the next time, but he never did. I clearly got the impression that these people didn't want my business. I wouldn't work with them in the future.
Description of Work: I called them for an estimate to fix a leaky shower. They were very professional over the phone.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


MARGARET D.
01/2009
5.0
plumbing
  + -1 more
It was fixed in a day or two, great!
Description of Work: A pump broke in my basement on Christmas Day, preventing us from doing laundry. I called Shary's Plumbing the next day, and they sent a guy over same day to check it out, diagnose the problem, and helped me shop online to find the right replacement part and told me what plumbing supply place to go get it. He gave me his cell number and told me to go get the part the next day, and call him when I had it and he came over the following day and installed the part. They could have made more money on the job by convincing me to wait for them to order the part or get a more expensive part but they urged me to do the right thing and get my family's laundry room back in business. I am going to call them again no question about it. Very courteous, understanding, professional and nice to work with people very rare these days!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sharon L.
12/2008
5.0
plumbing
  + -1 more
This seemed like a simple job. In fact, since the house is over 60 years old, it was a nightmare. He had to saw it out and broke three tools in the process. Then, he discovered that the opening was about 1/16th of an inch too small for the standard-size replacement part to fit. He had to travel 15 miles to find and bring back the unusual part. In spite of the fact that the part took time to get and cost $90, he charged me $35 for the part and did not even charge me one extra hour. He was so courteous, and wanted to be sure that I felt that the charge was fair. I can see why so many people like this company.
Description of Work: The tub drain was corroded and in need of replacement. The plumber needed to remove and replace it. I also asked that he replace a small shower part, and he suggested quick replacement of another small part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283

Frank P.
12/2008
5.0
plumbing
  + -1 more
Good, they took care of the problem. They came out the same day.
Description of Work: They fixed our garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan E.
11/2008
5.0
plumbing
  + -1 more
I liked that they responded to my telephone calls. They set up an appointment and arrived on time. They did work quickly. They cleaned up any mess that was made. Everyone that I dealt with was polite.
Description of Work: I had this company replace a toilet seat that was welded on and rusted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Sheila V.
08/2008
3.0
plumbing
  + -1 more
Very quickly - under 10 minutes. I knew there was an hourly rate, but from what I read on Angie's List, I had expected the total cost to be about $160-$180. I was shocked when I was handed a bill for $275.00.
Description of Work: Two shut-off valves were sawed off and capped.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$275

Dee B.
06/2008
5.0
plumbing
  + -1 more
They were prompt and courteous. They are good at communicating with their clients. They speak fluent English and there are no language barriers. They are an excellent service and I would recommend them to others.
Description of Work: Fixed a leak under the kitchen sink. Gave an estimate for moving pipes in the basement and installing a sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Constance B.
06/2008
4.0
plumbing
  + -1 more
I emailed Shary's plumbing and it took almost 2 weeks for a response. When I asked, I was told that "Shary doesn't look at that email often." Mmm... so why is it on Angie's list? Also the rates ($180) were higher than what had been listed on A's List...again "we should probably up that" The two people who came were very professional. I was quite surprised at the amount of the bill and was told that they didn't charge me for the assistance. Huh? I was to pay $180/hour for the plumber and $100/hour for his assistant?Bottom Line: Work well done, but nothing was complicated. Price not worth service. I'll look elsewhere next time and will not got back to Shary's. Two reasons: price excessive and office not responsive on appointments.
Description of Work: Replace two stems on Moen tub set, replace a small section of exterior pipe and remove a dishwasher

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

$400

JUDITH O.
05/2008
5.0
plumbing
  + -1 more
The service and the repair could not have been more prompt and (seemingly) complete. The area under the sink has remained dry for several hours. The servicemen were neat, courteous, and explained what they were doing.
Description of Work: I phoned Shary's this morning after finding them rated A on Angie's List because of a leak under my kitchen sink, into the cupboard. They came about two hours later and fixed two leaking connections. They tightened the disposal unit to the flange, and tightened a packing nut.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Maureen J.
04/2008
5.0
gas leak repair
  + -1 more
Went very well, and very good. They're customer service is great and they showed up on time and very prompt. We did have a small issue but they came back and fixed right away.
Description of Work: Installed a gas line in our kitchen and installed a new gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALEXANDRA K.
03/2008
5.0
plumbing
  + -1 more
They are awesome; amazing. I would recommend them to everybody.
Description of Work: They came to address a boiler malfunction, so I had no heat. They were prompt and they fixed the problem in a matter of hours, including driving to a place to get the new parts. They got my heat back on in my house on a cold winter day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dean W.
02/2008
5.0
plumbing
  + -1 more
The experience was very good. The person who scheduled the call was friendly and efficient and called in advance to verify the appointment time. The plumber showed up as scheduled and performed his work very efficiently. He explained everything he did, cleaned up after himself, and before leaving made sure that everything was as I requested.
Description of Work: Shary's fixed 4 old faucets that had all recently developed leaks. The repairs included replacement of a cartridge in a shower faucet and the stems on 3 others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Scott T.
01/2008
5.0
plumbing
  + -1 more
Excellent! Troy did the work and was friendly, courteous, and competent.
Description of Work: Fixed a leaking bathroom shower/head.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Aby M.
01/2008
5.0
plumbing
  + -1 more
We found out that there was a leak in the basement that we suspected was coming from the kitchen sink. We called Shary's Plumbing and they said they would come the next morning. They arrived on time, diagnosed the source, replaced a faucet and the three in take valves under the sink with 2. They explained their work well and verified that the source of the leak was indeed taken care of. They performed their work in one hour. They said they would send me a bill for $231. I was very pleased with the quality of the work.
Description of Work: There was a leak from under the kitchen sink. Shary's Plumbing sent two plumbers who arrived on time and found the leak. They inspected the basement to ensure there are no other sources of leak. They replaced the faucet with one we had purchased and also replaced the 3 intake valves with two new ones. They did this work in exactly one hour. They were courteous and cleaned after themselves. They were knowledgeable and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

Martin N.
12/2007
5.0
plumbing
  + -1 more
Great work. Reasonably-priced. Ultra-fast response time. I even received my call back within a matter of minutes. Won't likely waste my time awaiting calls from others next go-around.
Description of Work: I had a leaky faucet in the basement of a rental property, a cold-water feed to the washing machine. A minor leak, which when I tried to fix it became a not-so-minor leak. I needed somebody out to the property within the next three days, since my wife and I were going out of town. I called two plumbers I had used before, and neither had returned my call by the next morning. So, I called Shary's, and they had Mel out at the property within 30 minutes. No emergency call. No kidding. Mel replaced both the hot and cold faucet feeds to the washer, so I don't have to worry about the hot one leaking now. He also tightened a faucet in the basement kitchen, so it would no longer drip if water pooled around the seal. I was seriously impressed. He was done in an hour, and that after having to replace the faucets twice because the first set were faulty from the manufacturer. The second pair were from a different manufacturer. These people come prepared.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

William R.
10/2007
5.0
plumbing, home remodeling
  + 0 more
The work was completed promptly, neatly and with a high degree of professionalism. I look forward to using Shary's for future plumbing work in my home.
Description of Work: We had Mel and his assistant in to complete plumbing work that was mishandled by a prior contractor. The work that they completed was narrow in scope (i.e. installed shower/ bath fixtures and 2 toilets), but was challenging in the sense that they were called in to correct someone else's mess. Among the challenges were a defective toilet, a remarkably stubborn bathtub drain, and an improper rough-in on the tub spout. In each case, Mel consulted me to weigh options before proceeding and then completed the job in the best possible manner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

RACHEL G.
09/2007
5.0
plumbing
  + -1 more
The crew that was at my house was Mel and Eric. The price was right. They were very responsive, professional, and respectful. They have become our plumbers. I have already recommended them to someone else.
Description of Work: They did a lot of general fixing: toilet, leaking valve, and gave us good advice on what to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

VIRGINIA M.
09/2007
5.0
plumbing, drain cleaning
  + 0 more
Great experience. Chris arrived, looked at problems, quickly diagnosed what the solution was, gave a ballpark estimate on total cost, and went about doing the work all in the same visit. His estimate was right on, as were his suggested solutions for the problems. He was efficient, cleaned up after, and was nice to have around. Maybe the price was a tad high, but for the trade-off of having such a good, efficient, knowledgeable person it was worth every penny.
Description of Work: Replaced 3 frost free outdoor hose faucets, replaced hose shut off valve in basement (this was more complicated than it sounds), fixed toilet (by removing calcium build-up).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$587

Colleen L.
09/2007
5.0
plumbing
  + -1 more
With the exception of a few scheduling glitches at first (no one showed the first appointment, two people separately, including Shary, showed up the second time to give an estimate), Shary's did an excellent job. She was always responsive to all our questions (always answered her cell phone), provided a detailed written quote and contract, and gave us an excellent price on the job. The plumbers showed up early on the day of the project, were extremely proficient even as they had to tear up our yard, and completed the project in less than a day. For a little extra $$, they also tamped down the earth that had to be excavated and reseeded the yard. They were polite, efficient and pleasant. We received quotes from other plumbers for this job, but none of them were all that polite or interested in customer service. Their prices also were higher. Shary's did not have a ton of experience with this kind of job, but we chose them because we simply got a better feeling about her and her staff.
Description of Work: We had zero water pressure due to old galvanized pipes that were extremely corroded and junked up. Shary's plumbing replaced our underground water service outside and put in new copper piping inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

ELLEN K.
09/2007
5.0
plumbing
  + -1 more
I like that they were polite and extremely nice. They were also about 15 minutes early, which I liked. I have used them one other time before and I would highly recommend them. There were no surprises that came up.
Description of Work: They removed and replaced my kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

JONATHAN S.
08/2007
5.0
plumbing
  + -1 more
Plumber showed up promptly at scheduled time. He brought an assistant, but did not charge for the assistant's time. He quickly diagnosed the problem because he said he has seen it before. Finding and fixing the problem, and checking that the fix worked, took 30 minutes. Since they have a minimum of one hour billing, the plumber and his assistant cheerfully let me lead them around the house to get advice and minor fixes on a few other items that had been on my to-do list.
Description of Work: Shary's found the source of the water leaking into my basement and fixed it. Turns out it was not a leaky pipe. It was a loose shower hand-spray that was leaking down the outside of the tube (I did not know this was happening because only my young kids use this shower) and then flowing between a loose fitting connected to the tile wall of the shower. Then the water flowed inside the wall down into the basement. The plumber tightened two plumbing connections and silicone sealed two fittings at the tile wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

3401 KEMPTOWN CHURCH ROAD, Monrovia, MD 21770

www.sharysplumbing.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Basement Remodeling,
Wells and Pumps,
Gas Logs,
Water Filtration and Softening

FAQ

Shary's Plumbing, LLC. is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Shary's Plumbing, LLC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Shary's Plumbing, LLC. does not offer free project estimates.
Yes, Shary's Plumbing, LLC. offers eco-friendly accreditations.
No, Shary's Plumbing, LLC. does not offer a senior discount.
Yes, Shary's Plumbing, LLC. offers emergency services.
No, Shary's Plumbing, LLC. does not offer warranties.
Shary's Plumbing, LLC. offers the following services: Residential & commercial, any & all plumbing, drain cleaning, gas fitting & backflow prevention work, new installation, service, repair, replacement of fixtures, faucets, water services, sewer services, well pumps & lines, remodeling kitchens, laundry rooms, & bathrooms, water heaters, disposals & water treatment systems.

Contact information

3401 KEMPTOWN CHURCH ROAD, Monrovia, MD 21770

www.sharysplumbing.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM